Meetings

Hi, We currently have Zoom integration set up on our Acuity Scheduling. When people book a call via our appointment link on Acuity Scheduling, it creates a meeting on Zoom (thanks to the integration). However, upon further check, only the meeting gets created and the details of the registrant does not get passed to Zoom. We called Acuity Scheduling to know their take on the matter and they said that they are unable to pass the registrant details to Zoom. Thus, we are working on creating Zapier zaps. One zap will save the meeting id created on zoom. Then, another zap will use that meeting id to search through the meeting list and add the registrant to the meeting. However, we ended up encountering a roadblock in that it says that the meeting's registration is not enabled. We've already enabled the registration to the existing meetings. So here are our questions:1. Do we have to manually enable the registration every

Probably not got the correct Board as system issue not there. So when I login into my account on a windows PC (not the app) I am bounced off the home page with the error trouble fetching user data. All other pages are working fine. What do I need to do? I have restarted PC, logged off and on.

I have all my settings for starting audio / video when joining a meeting to off.  This works fine when first joining meetings from desktop or mobile. However, if I join a meeting via desktop and then use the "switch to" feature on mobile while the meeting is still active, the video on my mobile device auto starts. OS is UbuntuMobile is AndroidAll updated to latest version

For context - I am using a Zoom Meetings license for this, not Webinars.  I am hosting a series of webinars (6 over the course of a 7 month period). They are not regularly occurring meetings (different days of the week, timing, etc.). I would like participants to have the option to register for the SERIES all at once (effectively registering them for each of the 6 webinars), instead of them having to register for each one individually. Is there a way to set this up in the Zoom registration? 

I've been using Zoom for meetings for a few years and never had this problem. On sunday last, I recorded a meeting to the cloud as usual. Later I copied the link to the recording to send it as an attachment in an email to the participants. I followed the same procedure that I used for years to send the email with the link. That email was not delivered and I got a prompt that it was "undeliverable" I sent another email to the same group of participants WITHOUT THE ATTACHMENT OF THE LINK TO THE RECORDING and it was delivered. It seems logical to assume that somehow the link is corrupted with a virus or something else since without the link, the email is delivered without a problem. I filled out two "tickets" to get help from Zoom but I have not received a reply. What do I do now. I don't want to continue to pay for a service that I cannot use.  

I have added a Google Calendar event with a Zoom link.  People are having trouble with the Google RSVP.  Is there an RSVP link that can be used from Zoom?

A user registered for a meeting 20 minutes before the start time. She got to the "registration confirmation page" that had the message, "You will be automatically redirected to the live session when it starts. Please do not close this browser." The blue "Join" button was also displayed. She sat on this page and was never redirected to the meeting. Is there some bug in the system at the moment? I was able to replicate the problem myself today. Once I clicked on the "Join" button, I was admitted. But that was ignoring the message telling me I'd be redirected automatically. What's going on? How can we ensure all our registrants get into our meetings?

I am trying to locate a zoom recording that was recorded locally.I set the meeting to record automatically in my absence to local computer.I am not able to find the recording. Any suggestions of where it might be?

does an alternative host for a meeting have to use their unique link emailed to them to join the meeting if it has already started? or can they use the main join link that regular participants will use? 

Hello, We are using the Zoom integration for Greenhouse, and I'm experiencing issues where invitees are unable to join the Zoom due to invalid passcode. Users have the provided passcode and I even enabled embedded passcode with no success. What can I do to resolve?

Hola soy nuevo en esta comunidad pero necesito ayuda, he tratado de contactar con el soporte pero no he tenido respuesta, actualmente tengo una cuenta en working live, y hace unos dias recibi un mensaje de zoom que iba a anular su asociacion y me dijo que podria perder todos mis datos y la verdad no quiero , quiero contactarme con zoom soy de Perú pero no he tenido respuesta, saben algo de ello?

After 30 minutes of struggle, practice, cancel to check recording, and restart, I had to cancel the first meeting of my course. Speaker and Gallery buttons seem backwards, after lots of effort. And the slides appeared on the screen but not the recording. What's up, Zoom folks?

We use Zoom for telehealth appointments. We have our electronic medical records and patient information in Salesforce. We would like to be able to integrate the zoom meeting start/end times and participant info for each telehealth appointment into the Salesforce appointment record. Is that possible?  Thanks for any help! 

Hello, my all-time problem without a solution (yet)- If I have a 1-to-1 meeting, and I'd like to record only the window of the host, how to do it? The meeting is in gallery mode, and even if I set cloud recording / speaker mode, the video jumps to the other participant if he/she asks something. Do I have such an option that I'd like to record the host and no one else, even if anyone else is asking something?- And the same with more participants: even if the host is spotlighted, the video will show also the others when they make a noise.Summarized: The actions/speeches of the host should be recorded, full screen, without jumping to other participants, and also independently from the actual meeting's gallery or speaker mode. Thank you very much if you have a viable suggestion! (Currently all I can do is record in gallery view and later cropping the host window, but even with 1 guest it is half of full size, with more guests it

When I share my screen, everyone see's black squares spread across. I converted the PPT to PDF and used other platforms to try to share so it seems like an update issue. I turned off Use hardware acceleration to optimize video sharing. Anything else I should try?

I understand that a huge portion of the world is on PAL (25/50 fps) and that's fine....but there are millions if not billions of Zoom users that also want NTSC options, at least 30 (and/or 29.976) fps, particularly those of us called upon to edit recordings after the fact. Can it be made an option? It's a bit stunning that it isn't already.

Hello Everyone, This is Dinesh here.Yesterday I was conducting a zoom meeting and I was having the 500 participants zoom plan. During the meeting, after 230 participants joined, the zoom was not allowing any participant to join. It was showing the message like "the maximum attendee limit is reached". I was not sure why this happened because the limit is 500. It would be great if some one could help me. Also can someone provide the zoom support email id. Thanks

HelloI want to be able to manually select who is going into each room, but once I send people to those rooms, I want them to automatically be sent there, instead of being presented with a "Join Breakout Room" button. I thought the "Automatically move all assigned participants into breakout rooms" would do this, but we ran a test session and it didn't work. Is this not the right setting, or did that setting just not get applied for some reason? Do we need to restart the machine and try again? Thanks

I have many sessions with audio for my work, but since today, Zoom suddenly isn't transmitting sound to participants anymore. They can hear my voice, but no matter which option I choose (and yes, the 'share sound' option is enabled), they don't hear the music, or they hear it extremely softly (which might actually be my own sound reflecting through the microphone). I have no idea how to solve this. Can someone help? I can hear the music just fine on the PC I'm streaming from, so it seems like it's something within Zoom itself that isn't working anymore.It's very strange that there isn't a way to report technical issues directly to Zoom because if this is a Zoom issue, it needs an urgent solution.

I just updated my Windows app and can no longer view all my upcoming scheduled meetings. It only shows meetings for one calendar day. Web version has what I'm looking for (Upcoming, Previous, etc.). How can I get that view in the Windows app? I need to be able to get to a meeting without remembering the exact date I scheduled it for. Thanks.

Hello Everyone: Hosting of 3 meetings was given over to me and were recorded. In cleaning out my email inbox a few weeks ago, I accidentally deleted the emails I received with the recordings. Since I don't have a Zoom account, I can't do the usual steps as described here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063423. Is there any other way for me to access those recordings? The original host doesn't have them in her recordings either. Please help!

I would like to create a custom immersive background that functions exactly the way Art Gallery 5 functions.  When the participants are within the frames, Zoom keeps their background untouched, not cropping around their heads.  I am able to create a custom immersive background without any problem...however it's removing their backgrounds behind them.  This is the same behavior as all of the other pre-installed immersive backgrounds.  They remove the background to place the participant in the scene more realistically.  That's not what I want though.   Anyone have any thoughts? 🙂

I am using the New Outlook desktop app.  When I started my job in October of last year I added the plugin so I can easily schedule Zoom Meetings from within Outlook.  Since the March update I no longer have that option.  I redownloaded the plugin, I've clicked in Settings the Add Online Meeting to all meetings- Zoom.  I've tried to add it as one of the apps in Outlook, but it doesn't work.  If I log into my web browser, I can add a Zoom meeting fine.  It's only with the New Outlook desktop app.  I'm going to try to go back to an old version of Zoom and see if it comes back that way.  Anyone else have this issue and insights on how to resolve?  

I am a voice actor with an in home studio. I have used zoom for over 2 years for video meeting and such with no sound issues at all. All of a sudden about a month ago, I've started having crackling audio coming through when in zoom meetings. It only happens through zoom, all other audio sounds perfect.  I'm on 64 bit Windows 10 using a Focusrite Scarlett 2i2 audio interface.  I have tried uninstalling and reinstalling zoom as well as my audio drivers and the drivers for the interface.  Any ideas on what might be causing it and how to fix? Thank you!

Hello, Is there a way to record a meeting with the screen resolution set to 9:16?  I want to record our company's mobile app.  The recording will then be embedded into the app as a training video.Can this be done with Zoom? If not, what other tools do you recommend? Thanks😊