Integration with Greenhouse/Passcode Issue | Community
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Newcomer
nancy23
Newcomer
August 14, 2024
Question

Integration with Greenhouse/Passcode Issue

  • August 14, 2024
  • 1 reply
  • 4 views

Hello,

 

We are using the Zoom integration for Greenhouse, and I'm experiencing issues where invitees are unable to join the Zoom due to invalid passcode. Users have the provided passcode and I even enabled embedded passcode with no success. What can I do to resolve?

1 reply

M
Newcomer
meriment
Newcomer
August 16, 2024

This comes down to the integration. Zoom provides a robust API but it's up to third parties to integrate properly. If you are concerned about sending the correct passcode you could either copy the link into an email and send to candidates or there is a Zoom app, Salepager, that lets you send reminders with the passcode.

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