Meetings

I often have issues with hearing all participants on a group zoom call who are dialed in from one laptop.  In particular, a group will be sitting around a conference table with one microphone for all.  They have tried many options to fix the issue to no avail.   Is there an amplifier or app I can add on my end to increase the sound? I'd consider purchasing one.  Thanks!

Hi, my office cannot access any zoom relate app or website. Only show ERR_CONNECTION_RESET in Chrome.In app it show error code:1005456000But when connect to another network, everything works. We checked zoom ip and port list herehttps://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548#h_01EJHWFBNWZ34RMGW03S65RV6W But all I see in firewall outbound are using port 137 which is not listed in required port. So, it all deny. Example below are outbound IP and port that firewall deny during testing.Some are Zoom IP with wrong port but I'm not sure about others.40.126.53.24:13751.141.119.73:13752.109.89.119:13752.109.44.112:13752.184.217.56:137170.114.52.2:137 152.195.38.76:137 

I'm always the host and set up the meetings. I have the box checked anyone can join before host. When I start the meeting on my laptop my clients keep getting messages telling them "Host has a meeting in progress" or something on that order. I have gone to Youtube and watched the videos on how to try and fix this. Every time I copy and send link out in email it's the same thing and I am getting frustrated with Zoom doing this. Does anyone have an answer or can someone tell me what to actually I have 2 weeks to try to figure this out or I will have to say goodbye to zoom and switch to Microsoft Teams in order to do meetings.

If we add an additional guest to a meeting, the original guests receive an email duplication with the invite. Is there a way to prevent that? Our Zoom is linked with Calendly, Outlook and Salesforce. But no matter where we originally scheduled or added extra guests, the duplicate email is sent. Is there a way to avoid that? I looked into the settings but did not find anything.  thank you

I just read where it says "If you want to invite fewer than 500 participants to a scheduled or instant meeting, you can do so without having to purchase the Large Meetings add-on or a webinar license. Learn more about inviting others to join a meeting." We have purchased the Zoom Pro, but there may be a time or two we need more than 100 participants but less than 500 (more like 200-300 participants).  So we also purchased the add-on Large Meeting, but we're wasting money because so far we haven't needed the Large Meeting since the 2022.  So based on what I read, we don't need to Large Meeting add-on...just invite others to join.  Is there any charge at all for 101-200 participants? We just send the Zoom link meeting to all 200 participants and everything works as normal? Any gotchas?

I would like to request the ability to have a clock for the meeting recording. I was taking notes and recording the timestamp but then realized the time was based on the start of when *I* entered the meeting and not actual meeting time.  I like to take notes with timestamps of the recording in the event we have to go back to the recording for additional details. Thanks.

automatic recording does not turn on, although all the sliders are properly positioned. What to do?I've already changed the settings several times, re-logged in, nothing changes.

I accidentally deleted my recorded zoom meetings following a complete reset of my device. Do you know if there's a way to recover them? They were saved locally on my computer.

I have many recurring meetings set up with an expiration date at the end of 2025 that are no longer showing up my list of Upcoming Meetings. This started on Saturday, 12.9.22 for one of my business accounts and then it happened on my other business account today.  The meetings are still listed in Previous Meetings and I can go in and edit each one. The expiration date still says 12.31.2025 and when I re-enter that date and Save it, the meeting shows back up in the Upcoming Meetings list.  Is there an easier fix for this so I don't need to do this for every recurring meeting? 

Unable to sign into Zoom with email address, google, apple of facebook. Errors change from check proxy and firewall settings, error code 1000600, check network connection. This happens across all devices across site. No firewall or proxy enabled on device. Cache cleared, device reimaged, checked settings. Nothing seems to be working.

Hello, I am a music teacher and I use the Zoom platform to teach guitar and other instrument lessons.Because there is a delay in playing along with my students, for classes I need the students to play over backing tracks that I prepare before having the class. This is easily solved if my student has a second device (another cell phone, tablet or computer) from which to play the tracks. The problem is that many times the students do not have another way to play these tracks and the class cannot be completed. I try to play the tracks by sharing from the Zoom application, but when I do this I cannot continue listening to the student playing their instrument, and if I ask my student to minimize the Zoom application to play the track from WhatsApp they cannot hear it well because the Zoom application makes the volume of other applications lower. This is a bit frustrating, and I would like to know if you as music teachers have managed to solve this situation.

Why does the audio test fail to give more than 1 second of sound on a given speaker? Yet in a zoom meeting, both the microphone and the speaker seems to work fine? This seems to be a glitch in the audio test for speakers itself. Has anyone else encountered this problem? How do you get the audio test to work properly again? Does deleting the zoom account and then restoring it back again help? 

Hi I run Windows 10, multiple browsers and the zoom app. I use zoom most days for work. We use company zoom accounts. Today when I logged into an online zoom meeting as host  as I do every day, zoom said the virtual background could not be loaded and the result was my video was turned off by zoom. I had a grey screen with a camera logo with a line through it instead of my camera working as normal. I tried logging in from different browsers, same result except zoom didn't tell me the virtual background couldn't be loaded, it just disabled the camera. I tried different zoom accounts, I tried the zoom app. Same result. I checked the settings for both the app and the online zoom system and both systems had 'none' highlighted for a virtual background. Switched my computer off and on ... no change. Cleared cookies / cache - no joy. I tried zoom for one of the accounts on my iphone using the zoom app and it worked fine. The problem is with my computer. Any ideas?

WOW!!! Zoom what happened??  The recent updates to the Zoom user interface when accessing your account online are simply AWESOME!!!  The new layout brings a look and feel that is modern and fresh.  Navigation is easy and things have now been grouped and easily accessible from the moment you log in!!!   Great Job Zoom!!!    

I have three recurring meeting which each run weekly. I normally have chat disabled in all my meetings, but I'd like to enable chat for just one of those three sets of meetings.  Is there a way to do this using templates or something? Or do I have to go into settings before/after each of these meetings. I admit that I don't really understand how templates work, so be gentle with me!!

Hi, i was trying to gather data using Zoom Network diagnostic tools for my study. A few days earlier, I was using it to get parameters like jitter, latency, bandwidth, etc., and then export it. so, I was trying to gather another data today, and the export log doesn't have jitter, bw, latency, etc.  what i expected id:9,{"context":{"page":"meetingtest"},"msg_type":"update","payload":{"audio":{"freq_unit":"KHz","jitter_unit":"ms","latency_unit":"ms","recv":{"freq":"-","jitter":"-","latency":"-","pack_loss":"-"},"send":{"freq":"32","jitter":"7","latency":"185","pack_loss":"0.0% (0.0%)"}},"bw_unit":"kb/s","conn_type":0,"data_center":5,"data_center_list":["Zoom Global Network","the United States (PAO)"],"enc_algor":"AES-256-GCM","net_type":1,"proxy":"","recv_bw":"365","send_bw":"747","share":{"fps_unit":"fps","jitter_unit":"ms","latency_unit":"ms","recv":{"fps":"-","jitter":"-","latency":"-","pack_loss":"-","res":"-"

Hello, please help. Every time I join a Zoom meeting, after a few minutes my screen freezes. I can still hear the audio, but I can no longer see anything or type. When I click, I get the message: "Zoom is not responding." It gives me the option to close the program or wait for it to respond. How can I fix this? I've already reinstalled Zoom three times. I can't attend my classes. I have Windows 11. Thank you.

If I choose to upgrade to 500 participant zoom while im hosting a zoom meeting will that subscription go into full effect during the call and increase the capacity? @Everyone 

I conducted a meeting using Zoom, and participants from China were unable to join the meeting. The error code was 13215, and participants from other countries had no such issues. I'm seeking assistance to resolve this matter, please help.

I received an email with a no-reply address that said, "Your paid subscription has previously expired. You have lost access to Cloud Recordings. They will be set to be deleted from our systems in 30 days from the date of this email unless you renew your paid subscription."Where do I find out if I have any Cloud recordings? I went to My Account and looked under Recording / Cloud Recordings but didn't see anything there.I want to make I sure I don't have any Cloud recordings that I don't have backed up anywhere else that I might lose.

For the past few months I have had to close out of zoom then re-open it while a meeting is going on in order to get the full 5x5 gallery view on my iPad.  If I don't my screen is limited to 3x4 on each screen.  Also, when the screen is full, the top row controls cuts off the video participants.  I have hoped that zoom would fix these bugs but have not seen anything in the past app updates.  Is anyone else experiencing these issues on an iPad?  I also have trouble screen sharing files from icloud drive.  If i start a new meeting, i have to duplicate a file in my Files app, otherwise, the file shows up as a blank grey screen when I screen share in zoom.  Very frustrating.....

Hi, I have noticed in the Zoom API that it reports the screen sharing quality as poor for a few calls where there was screen sharing involved. Curious to know what is the logic used to determine the quality as poor or good?

Over a year ago we were seeing titles like  "Zoom Linux App Now Supports Screensharing on  Wayland" but as far as I can tell this is not true now and has never ever been true.  There are some other posts here which point out the problem but they seem to have gone unnoticed by any people actually working for Zoom, so I will try to post another one and hopefully it will get some attention.  Basically, for a  long time screen sharing did not work at all, but finally Zoom made some fixes and now we can start up screen sharing.    But in my experience and that of others reported in some threads here, once  the screen sharing is started, it cannot be stopped.   This really makes screen sharing unuseable. PLEASE FIX ZOOM SO WE CAN STOP SCREEN SHARING ONCE IT HAS STARTED. The problem is twofold.   First, most significantly, the floating toolbar that al

Salve a tutti, ho bisogno di aiuto. Uso Zoom per fare lezioni di fisarmonica... io sono l' alevo.Tutto andava bene fino a che ho dovuto cambiare notebook, ora non riesco più a sentire òa fisarmonica del maestro, sembra quasi che zoom la elimini, quasi come venisse recepita come un rumore di fondo, la stessa cosa con altri strumenti musicali, si sente solo la voce.Qualcuno può aiutarmi?Grazie. Francesco

During a meeting, when I share my screen, Zoom places my thumbnail at the top right corner. I can move it around while I record, BUT... it doesn't move at all on the recording itself.  It is always in the top right corner on the recorded video, despite having moved it around during the recording process. Is there way to choose where I want the thumbnail to appear on the recording itself?