Meetings

Hello I’m reaching out regarding a technical issue we encountered during a recent webinar hosted by our company, and I’m hoping to get some assistance in resolving it for future sessions.Here’s a summary of the issue:Whenever our executive, who served as the webinar host, unmuted themselves to speak, participants experienced significant feedback and echo.This occurred even though all participants were muted during the session.The webinar host did not personally experience any feedback or echo on their end while speaking.The host was using a laptop with built-in speakers and a built-in microphone in a private office environment.Given that participants were muted, we’re unsure what might have caused the feedback. Please help in diagnosing and resolving this issue to ensure a smooth experience for all attendees in the future. I've looked at other articles on audio

Hi,  I have a big problem with the remote desktop function on my MacBook (MacOS Monterey 12.7.6). During a Zoom meeting, I share a screen with an application (e.g. Word or Excel) with another person. Then I turn on remote desktop for that person. When he starts typing in Word, the document disappears from my display and on my panel appears a message appears "Sharing has been paused". Only when I press "Resume sharing" does the document reappear.Have you had a similar case? What can I do to prevent the document from disappearing from my screen?Please help BR

I have been using the Zoom app to join meetings for a couple of years now. I have an Ubuntu 22.04 PC. A couple of weeks ago I was forced to update the version, so I went to the downloads page and downloaded the version for Ubuntu 64 bit. After installing it with `sudo apt install ./zoom_amd64.deb` the app opens, but I cannot join any meeting. The app simply freezes in "connecting..." and after some minutes I get a message saying "An unknown error occurred, error code 5003". I already uninstalled and re-installed the app like 5 times by now, always the same. How can I solve this problem?

We are holding a virtual event and sending out meeting invites on email. We are getting an upgraded account, which allows us to have up to 1,000 attendees.  I'm not sure as to whether any meeting links we set up pre-upgrade (on a non PRO Zoom licence), will be affected by the upgrade?  We won’t be able to make any amends to the links once they’re set up and comms have gone out. I'm also not sure whether there is anything you can do on a PRO licence, that you can’t do with a non PRO licence? I know that not being cut off after 45 mins is one benefit. But wasn’t sure if there was anything else that the non PRO/not upgraded account wouldn’t have access to, and therefore could cause issues with the meeting links at a later date? Essentially, I want to ensure that if we set meeting links up in a non PRO Zoom account, that when the account is upgraded, then that automatically gets added to the existing Zoom a

   Hi,    I have a big problem with the remote desktop function on my MacBook (MacOS Monterey 12.7.6). During a Zoom meeting, I share a screen with an application (e.g. Word or Excel) with another person. Then I turn on remote desktop for that person. When he starts typing in Word, the document disappears from my display and on my panel appears a message appears "Sharing has been paused". Only when I press "Resume sharing" does the document reappear. Have you had a similar case? What can I do to prevent the document from disappearing from my screen? BR

Someone sends me a zoom link to join, when I open the link, it shows the zoom page with the Launch meeting button. I click on the button and instead of launching the Zoom app, it downloads a .dmg file that does nothing. Clicking on the file opens the mac installer where it directs you to open terminal and drag file into terminal. this only ends up in a Volumes folder and that's it. No meeting launched! what do I do?

Hello, I am trying to run a live workout group in zoom. I want the participants to hear my playlist from Spotify and also hear my verbal instructions through a mic. Is this possible? Two audio inputs/outputs? Thanks!Julie

why is twitch virtuakl camera showing up when i dont have twitch? also how to delete it.

I was suddenly logged out, so I needed to login again.Normally not a problem, I just click on login and then on the Google button.This works fine until the screen that did get back to the zoom site that has that single blue button launch zoom But clicking that button doesn't do anything, it doesn't go to the app, not sure what really happens or if that url is somehow incorrect. It just doesn't seem to do anything 

I have a session that I want to reuse, I have 200 registrants in a zoom session but I am removing them manually? If I remove them, can I add some of them again into the same session?

Hello! We are experiencing an issue when we create a zoom invitation through Google calendar.  After the invitation is created on a specific calendar (not my own) and I add an alternative host through the web version of Zoom it then creates a new invitation on my own calendar.  Due to the number of meeting I schedule I cannot have the meeting populate on my own calendar. When I delete the new invitation/meeting the zoom link becomes invalid.  It seems like this was changed in the latest update of Zoom. What has changed? Is there a way for me to not get that additional meeting on my calendar without the link becoming invalid?  

Hi, guys. I'm sorry if this question has been already discussed. After updating zoom app on mac OS, it does not show "Upcoming Meetings" on the top page of the app. My iOS app still show it, though... How can I fix this? The first image is the screen shot of the Zoom app on my Mac. The second one is on iPad. You can see the Upcoming events on iOS although you cannot on Mac OS. The version of zoom app is Version: 5.14.10 (19202). Mac OS is 13.4.1 (22F82). Thanks. 

Following a recent Zoom update approx 2 weeks ago, my iPad will log on to Zoom normally via wifi, but won't log on via 4G cellular data. It gives an error code 5003.  Prior to this it has worked normally.  I have uninstalled and reinstalled the app several times, but the error code persists when I attempt to log in via cellular data.  There is no firewall or proxy.  Thankyou for any suggestions as to how to solve this problem. 

Hi, zoom support so i was trying to put my other person for a meeting and it i noticed i didn't enable co host but when i looked into the zoom Meeting basic it doesn't show co host what is going on

Is there a limit to the number of people who can be made a co-host in a meeting?

It seems like it would be beneficial for me to be able to search my meetings by title. This would help when I make a mistake and give it a incorrect date or lose it to a recurring meeting setting versus a regularly scheduled event.

Previously, our hosts encountered disruptive individuals entering our public meetings and causing trouble.We’d like to know how the host can configure Zoom to prevent such disruptive outsiders from joining our public meetings？Is it possible to set it so that only specific account names are allowed to join our meetings?

Hi All,We are using zoom links to join guests and we are continuously using same link from last so many days. But today same link stated asking for password. when checked found passcode has been changed to 1234. we have 4 different IDs and all IDs passcode changed to 1234. Can someone please help how this can done. Is it done by somebody manually or something is done by zoom only. Please help. Thanks and regards 

Hi, I recently got a 2021 Fire 10 tablet.  Below are the specs of the Fire 10 tablet:https://www.gsmarena.com/amazon_fire_hd_10_(2021)-10881.php  PLATFORMOSAndroid 9.0 (Pie), Fire OS 7ChipsetMediatek MT8183 Helio P60T (12 nm), an ARM64 chipCPUOcta-core (4x2.0 GHz Cortex-A73 & 4x2.0 GHz Cortex-A53)

Hello,Does anyone else have a problem with not always being able to annotate a client's shared screen?  I use an XP Pen graphics table and of course, when I screen share one of my documents, I can annotate with my graphics table all I want.  But, when a customer shares their document, there is no guarantee the "annotate screen" option appears in which case I can't annotate their screen which is embarassing at times.  I always hold my breath each time a customer has to screen share that I'm actually going to see "annotate screen" on my end on the top.  I have submitted several  Zoom tickets on this and this has still not been resolved.  I was told to supply the zoom code for any sessions I encounter this, which I have several times, but still no resolution.

I am new to zoom.  I am trying to insert slides into my meeting.  I am the host. 

Hello, In meetings when a person speaks, Zoom automatically shows this person speaking; it shifts to the content of her camera. However, when I talk Zoom keeps showing the person that spoke before me. I am not talking about screen sharing, I have no problem there. My camera is turned on. Please help. Thank you,Ioana

My Linux installation has a series of folders under Home/.zoom, I would like to know which files there may be safely purged, and if there is any application function for purging them.

Hi there,  I am getting notifications that my zoom pro account, which includes 6 accounts in total, has exceeded the allowed limit.Usually they email refer to about 0.3-0.5 GB additional storage space. I do delete the videos frequently and within a day after I receive the notification.  My question is do I get charged for this?If so, how can I control not to exceed the storage limit when the notification is sent after my storage is full? Thank you,Vicky

Zoom informed me in advance that I was going to reach the limit of cloud space for my recordings. I have deleted most of them and emtied the trash bin as well. But it wouldn't help and now Zoom tells me there is no space in my cloud for more recordings. What can I do about it?