Meetings

外付けカメラを利用している際に、zoomのミーティング中にビデオが遅延し、音声とタイムラグが生じます。PC内臓カメラに変更すると解消されます。 しかし、画角などが外付けカメラを利用した方が良く、このまま外付けカメラを利用したままタイムラグを解消できる方法があれば教えていただきたいです。（zoomの設定など） 機器環境は以下の通りです。--------------------------・PCDELL・外付けカメラLogicool C980OW-------------------------- よろしくお願いいたします。

Has anyone worked out how to change the sound in the Timer App in Zoom? Zoom has updated the Timer App, and (according to"Timer app sounds" ) the sound is plays can now be changed. The default sound has certainly changed. I want to change it back to the previous default sound, but can't work out how. Just wondered if anyone else had worked out how to change the sound that the Timer app plays. To be specific, I want to change the sound that plays when the timer counts down to zero. 

I am not a paid subscriber but I hosted a meeting. It was set to automatically start recording. I understood that a recording mP4 file would be saved to my computer but cannot find it. Have I missed something? Is there a way to access the recording?Thanks

i want to use 'virtual background'but,RYZEN 3 3200G is not supported.Please update quickly.

I went to record something with music and voice yesterday and all of a sudden the enable original sound toggle is gone when using my android to record. i read in the community people said with ipad they were having the same issue and to go to the gear icon. There is no gear icon on an android phone in a meeting. I checked on my desktop and i had that toggle enabled in settings but it needs to be there on my phone so people can hear music and voice. Why does zoom not let us know of these changes. So frustrating...and embarrasing! 

I'm at my wits end.  I've uninstalled, reinstalled the desktop client.  I've tried with two different accounts.  No matter what the remote control button is not showing up in my zoom sessions.  I've gone to the screen share setting and enabled it, I've gone to the web settings and in In Meeting (basic) I've enabled remote control.  I've tried using the hot key even though I don't see the button. Nothing.  It's not anywhere.  Others seem to have this problem.  How do I get it?

We have a Business account with a limit of 300 meeting participants. Is there an inexpensive way to boost this limit for one meeting?

I am running WIndows 11 Home on a x64 Dell XPS 13 laptop.  Latest versions of Windows (10.0.2263) and Zoom (5.16.10 - 26186) installed. Every time Zoom accesses my camera, the light comes on and then WIndows 11 gives me a blue screen error (BSOD).. This occurs when I try to access Video settings, Background setting, click an invitation to a meeting, or enter meeting specifics manually. At this point, it is impossible for me to use Zoom (I have already had to replace my motherboard due to this) Any suggestions? TIA

Hi, I'm using WIX to launch the MVP and test my service.My staff is made by 7 users who will use ZOOM Meeting (throught WIX) with their clients who will book an appointment through my website (WIX). They need more than 40minutes call. Do they have to upgrade their base Zoom subscription or can I upgrade the default ZOOM Meeting account on WIX and consequently the staff can benefit of my upgrade?Any solution? Thank you

Help! My step daughter used my computer for a zoom and changed the display name to her name. It will not change back in meetings to my name, even though it is my name in my profile.  I have tried deleting cookies and/or browser history on both Chrome and Safari. It is fine on my iPad zoom, but will not go back on my MacBook.  Any ideas? 

Hello everyone,I use Zoom to teach Seated Tai Chi and one of my attendees uses an iPad to take the class. The recent update has moved the tool bar to the bottom of their screen and this is blocking their view of my legs.  Is there a way to hide the toolbar on an iPad, please? TIA

 I have a paid Zoom pro account. I recently got new computer with Windows 11. When i try to start a new meeting I get an error to "go to Microsoft store" to get an app to use for meetings (See attached).  I tried this and no apps for this? I then download another Workplace app from the zoom website and can get in but all my settings, backgrounds, etc are missing. The Workplace app does not stick for future meetings. I have to do this each time start a new meeting!!Does anyone have a solution to fix this? Thank you in advance! Carl Lucchi

Hello,I've sighed in with my university account, but my plan is basic. So how can I activate it.Thanks.

Resume screen sharing has disappeared on my Zoom taskbar and I'm stuck with screen sharing paused. Not sure what I did but I am unable to resume screen sharing. Please advised

We notice that users in China could not attend meeting, the Error Code 13215, while other countries go well. Please Zoom resolve it. We payed the money but you do not provide the service.  Please get back to me the solution ASAP.I am looking forward to your reply.Thank you so much.

I am unable to sign in to the zoom application on my iPad. I am getting the error "cannot connect. Please check your internet connection"I have internet connection as i am able to browse.I have also been able to sign in on zoom web from a web browserSome of the troubleshooting i have done includes switching to my mobile internet from Wi-Fi and also updating the application to version ,nothing has worked so far. Kindly assist 

HelloSInce  2024  when  the meetings ends(as  free user)  after  40  minutes  i  can not start  new  meeting immediately as in the past.Appears the message that should wait  10 minutes.As  i  see in community  this is  normal  but  i know  other people  who do not see this message and continue to connect directly after the 40 minutes have passed.Why  to some free users appears the limitation of 10 minutes and not to others?Also  i would  ask you for free users  isn't available anymore the ''submit ticket''  support?Than k you

最近、PCをdynabookに買い換えました。zoomの立ち上げ時にカメラをONにしていると、うまく立ち上がらず「バーチャル背景をまだ読み込んでいます」というメッセージが出て画面が固まってしまい、その後「パフォーマンスが悪い状態でシステムが動作しています」というメッセージになります。他にプログラムをまったく立ち上げていなくても、PC起動直後にzoomを立ち上げようとするとこのメッセージになりますし、2，3のプログラムを立ち上げて、タスクマネージャーでメモリが40％くらいあってもこのようになります。以前のPCでは5つくらいプログラムを立ち上げても問題なくzoomが使えていたので、何が原因か分からず困っています。zoom起動時にカメラOFFになるように選択しておくといったんは起動するのですが、カメラをONにすると上記のように固まるという状態です。タスクマネージャーを見て、何かカメラと相性の悪いプログラムが動いていないかなど調べてみたのですが、分かりませんでした。zoomをアンインストール→再インストールも何度か試していますが、変わりません。解決策があれば教えてください。

zoom 64-bit keeps freezing tried everthing 

Hi I've been using Zoom Workplace to record meetings to the cloud. I thought that I was the only one to be able to access these. However, I have now noticed that another person has downloaded the meetings multiple times. Should this be happening?  

Hi everyone, I need help with an audio problem. When I want to select the audio options, the window closes and I can't configure anything. The same thing happens if I'm on a call. Could it be a version error? Because in January I was using Zoom normally. Thanks!

Hey Zoom Team,  One error my team makes often is forgetting to turn back on the recording after pausing it. Often times it is paused at the start of the meeting before we get started and it is forgotten. Is there a warning message that can pop up when pause is enabled? To make it better UI it can have a check box that says don't remind me of this again, for people who don't care.  Thanks PTH

I am able to create an account-wide meeting template, but for security options I can only turn the waiting room on or off. I need to setup a template that requires authentication to any Zoom account, but has no passcode and no waiting room.My site default for requiring authentication is our domain, this template is for an event that has outside attendees so I need to be able to adjust that option for the template and ideally turn off the passcode. Is there anyway to get more granular with the settings on a meeting template? Or is there a way to share a personal meeting template with a bunch of other people?

For the past few weeks, despite regular updates (we enforce the system rule that students can only join with the latest version of Zoom), some students—most likely using macOS and/or iOS—have been experiencing issues with viewing the shared content from the instructor. This issue affects those who join the meeting after the content has already started being presented or after they reconnect following a disconnection (which is essentially the same scenario).The workaround is to reshare the presentation specifically for these students, but this is frustrating. Has anyone encountered a similar issue recently? (This problem did not occur before.) The issue affects only some students, while a large number can see the shared content correctly.

Hola comunidad Zoom, tengo una notebook con Windows 10 Home Single Language, versión 22H2, compilación 19045.4412. La computadora que tengo es una Asus La cosa es que siempre tuve descargada la versión de escritorio de 64 bits de "zoom workwork" y siempre corría fluido en mi notebook, incluso podía hacer otras actividades en la PC mientras estaba en una reunión, pero desde las ultimas actualizaciones desde (abril de este año 2024) empezaron los problemas... Con solo abrir la aplicación hace que el cpu de mi computadora pase al 100% de uso, y por eso se comprueba todo con solo abrir la aplicación, quería para enviar los comentarios desde la aplicación pero ni siquiera me deja, por este problema tuve que desinstalar la aplicación de mi PC. No sé que hicieron con las últimas actualizaciones que dañaron Zoom, abajo te adjunto unos vídeos donde puedes ver como todo sale mal sin siquiera unirte a una reunión. La versión de zoom que instalé hoy es 6.0.10