Meetings

I cancelled my paid Zoom account with 84% of my cloud storage used. Zoom emails me EVERY DAY with "Your Zoom account has used almost all of the available cloud recording storage" and there's no option to stop the emails. There's a link to "Manage Recordings", but I can't access that feature without paying for a premium account again.I want the emails to stop.I'm not paying Zoom any more money for the time being. I don't want a premium account right now. If the emails don't stop, I will be flagging them to my regional internet authority, internet provider, and email service as spam/junk mail, as their email notifications have no "unsubscribe" option, nor is there any way to stop the notifications in my account settings.   Side Note: There seems to be no way for an unpaid account like mine to contact support except here. This seems like a separate problem they should resolve.

I am hosting a zoom meeting and my participant is using the external camera to share her paper while she draws. She wants to be able to talk and wants me to play background music at the same time. I don't know how to share my music when she is already sharing screen. We do have multiple people can share screen on. 

I cannot set the video camera. I will not work for me. 

I have multiple email addresses, I receive zoom meeting requests from people that contact me through different email addresses. Can I incorporate them under 1 zoom account with 3 email addresses? They are all me, so I would want the same image and profile information. Is this possible? and how??

If you are in an active meeting, can you Screen Share to only one person within that meeting versus the whole audience seeing your screen?

The invitee tried to join and got got a "host is informed I am waiting to get in" message, but the host got no indication of her trying to join. We do not know at which end the problem was.  Need to troubleshoot before followup meeting next month.

Su zoom (Versione 6.4.3), in una riunione sia non mia e sia mia, quando condividono lo schermo e c’è della musica (al di fuori di zoom se metto della musica si sente benissimo), la sento molto bassa, a momenti si alza a momenti si abbassa pur avendo impostato il volume al massimo, questo succede su iPad Pro 11 M4 da 256 gb, ho provato con altri account ma il risultato è lo stesso, ho toccato ogni singola impostazione ma niente, in assistenza mi hanno detto che il tablet non ha problemi, inoltre con lo stesso account di zoom su altri dispositivi funziona bene ma su questo no, ho provato a inizializzarlo si da impostazioni iPad che con iTunes ma niente. Infine ho provato ad usare la condivisione schermo su FaceTime e lì si sentiva perfettamente, cosa può essere? ENGLISH VERSION"In Zoom (Version 6.4.3), in a meeting both non-my and my own, when they share the screen and there’s music (outside of Zoom, if I play music it sounds j

I use Windows 11 Surface Pro 11 Arm Device and the Zoom Workspace 6.3.6 (56144) always crashed and becomes not responding. I have uninstalled and reinstalled the app. Using Windows 24H2.

Ubuntu 22.04.5, ThinkPad X1 Carbon w/ i5 and 16GB RAM  I have 6.4.3 (827) installed.  Zoom is crashing every few minutes.  I've seen KB0062684 and it doesn't help.  What else can I do?

It's not working and I can't find a solution. Chatbot says,  "To customize the confirmation message with branding for your meeting:After scheduling the meeting, click the Branding tab to customize the branding options for your registration pageYou can upload a banner image that appears at the top of the invitation pageYou can also upload a logo image that appears next to the meeting topic on the invitation, registration, and email invitation pagesAdditionally, you can customize the confirmation email sent to registrants upon approval, including the email subject and body"I have uploaded the header and the icon as I've done MANY times before.  THIS time no dice. I have a PRO account. What am I missing? 

Hi there, My hotmail address (which is also the address under which my zoom account is registered) used to be my default address for sending out calendar invites. I changed it to another gmail address recently and want to change it back to my hotmail address.Zoom indicates that I can change the calendar by going to the Schedule Privileges but this doesn't work as it is only intended if other people are supposed to be enabled to send invites on your behalf.  Otherwise, in the calendar settings, I wanted to add a new calendar and that should have enabled me to switch to the original hotmail address for calendar invitations. The issue is that when I tried to register my hotmail address, I get an error message indicating that I cannot register personal email addresses. Can anyone help? Many thanks.  Themba

Hello,Some Zoom settings display the following message:"Due to new security guidelines, you can't change this setting. Contact your account manager for more information."However, I just registered for Zoom, and my role is listed as Owner in the account profile.I would like to know why I am not allowed to change this setting.Thank you.

I've just tried to run a meeting and lots of my potential participants received a message to say they couldn't join from the Netherlands.  They were all UK based and lots of people did manage to join.  How can I stop this happening again? 

I'm experiencing an issue where my Zoom meeting window closes immediately when I start a meeting. Additionally, when I open Zoom settings and navigate to the Audio tab, the settings window also closes automatically.  My audio is working properly on other platforms such as Discord and WhatsApp calls, so this seems to be an issue specific to Zoom.Steps to Reproduce:Open Zoom and start a new meeting → The meeting window closes immediately.Open Zoom settings and go to the Audio tab → The settings window closes immediately.Troubleshooting Steps I've Tried:Restarted my computerReinstalled Zoom (latest version)Checked for any conflicting applicationsUpdated my audio driversSystem Information:OS: (Windows 11 Pro,  Build: 26100.3323)Zoom Version: (6.3.11 (60501))

I was going into a meeting and when I connected the audio it closed, I thought it was because I had too many tabs in the background so I closed everything and restarted. When I opened only zoom I could enter but when I hit connect shared audio again it closed, I hit test audio and if I could my headphones worked while it was being tested. So I closed and tried to set the audio to connect automatically and when I went to settings and then audio settings it closed the settings. Could someone please help me. 

I regulary share my iPad screen to Zoom meetings I host on my PC, it works by selecting Share screen on Zoom, iphone/iPad and then proceed to tapping on screen mirroring on control centre on the iPad and tap on Zoom<My Account name>. This is all done via my home network without the need of any cables. Today this stopped working entirely. I have tried restarting my device multiple times, reinstalling Zoom multiple times, restarting my PC multiple times and a combination of them without resolution. There is an alternative which is to broadcast a screen recording from iPad to Zoom, but that's over the internet, rather than my home WiFi network, so framerates is extremely low. There used to be a iPhone/iPad sharing with cables options on the PC, but that options vanished from Zoom over a year ago. My PC: Windows 11 22H2 19045.3208Zoom: 5.15.5 (19404)iPad Pro running iPad OS 16.5.1 (20F75) Any

We are currently facing a significant delay when using the Zoom Meeting SDK in our react native mobile application. When more than 150 users attempt to join a meeting simultaneously, the joining process takes over 10 minutes, which severely impacts the user experience. I enrolled for 300 users plan.Could you please provide insights into the following:Are there any known limitations or restrictions when handling a large number of simultaneous join requests?Are there any recommended optimisations or best practices to improve the meeting joining speed?Would upgrading to a different plan or making configuration changes help resolve this issue?Your prompt assistance would be greatly appreciated.

After the conference is over, the zoom application continues to load the processor (at least 22% total), although all windows are closed and there is only an icon in the taskbar There are many processes in task manager with commandzoom.exe --action=preload --runaszvideo=true --useroption1,2,3,4 etc. Each new such process is added after each new conference and by the end of the day there are more and more of them and the processor load approaches 100%, and the computer starts to boil!

I see a new feature called Automatic smart name tags. It sounds interesting. What are they? But more importantly, it says underneath it to "Contact your system administrator to enable this feature." I am the sole owner and user of this account. Aren't I the system administrator? How do I enable this feature?

Hello- We don't want a waiting room to be used for meetings, since we're using a passcode.   I've made sure the waiting room toggle is set to off under our admin portion and individual, yet  3 of our 4 users continue to have waiting rooms.  This is problematic for our clients. How do I disable the waiting room for all users under our account? Thank you.

How do I change the default name that comes up on my video when I join a meeting? Of course, I can click on the three dots and Rename, but I don't want to do this every single time I join a meeting. I went to Settings/ Profile / Edit My Profile, which launched a web page, then selected Profile, but the name listed under "Display Name" on this page is not the name that comes up on my video when I join a meeting.

In trying to schedule group meetings recently I have noticed that the alternative hosts feature, which I rely on heavily, is suddenly missing from the desktop client. Is this a known issue? Will this be added back? It's annoying to have to go to the web interface in order to schedule my meetings.

I don't know what happened but as of yesterday, I have not been able to join any zoom meetings, including previous recurring ones. It either says the host hasn't joined or the host has another meeting - but the host is inside waiting for me. I'm not sure what is going on. It is happening on both my laptop (mac apple chip) and iphone. I tried the test zoom instructions and everything appears to be fine. I am using the latest Zoom and I am panicking because it's blocking everything.  Can anyone please help? I'm desperate and I don't know how to talk to a human being and the AI chat bot hasn't been able to help.

We have a guest user who is using Fireflies.ai's transcription bot, and one of our hosts inadvertently clicked 'OK' to allow it to record our regular meetings. We would like to revoke that privilege, but I can't see the right settings in the Zoom web admin interface to reset it. Can someone point me to the right control for this? Many thanks!  

I was recording on my computer locally. After sometime lost WIFI for a few minutes. After reconnecting I do not find any recording. Please advise how to find it. It recorded only half the eventThanks