Meetings

Hello everyone, Since it appeared as a Beta-option, I have been a keen user of the "Screen share > advanced > Powerpoint as a background" feature, which has always worked well so far. However, when I tried again yesterday, the clickable area with the text "Powerpoint as a background" on the "Advanced" tab  was not clickable anymore, and it showed a warning symbol with an exclamation mark. The other 5 options on the "Advanced" tab seem to work just fine. I tried this on my desktop, as well as on my laptop, and with the same result: no access to the "Powerpoint as a background option" anymore. Anyone has an idea what the cause of this is, and how it can be solved? Many thanks in advance for your suggestions.   

I have several breakout rooms with other host, and I am one of the host. When I leave to go support a breakout room, I get this“You are sign into another Zoom meeting; would you like to end this zoom meeting before going into this zoom room?” I have never gotten this to go to another breakout room and when I click yes, even if there is a host in the room I was leavening. It would close that breakout room kick everyone out and open the new one with other participants. When I try to go back to the breakout room that I just left. I would get the same thing come up. “You are sign into another Zoom meeting; would you like to end this zoom meeting before going into this zoom room?” and it was happening to other host. Can you please explained why is this happening after going to the new Zoom workplace and I have the updated version also just in-case you blame that.

I am regularly hosting zoom meetings where I share an audio played from a website on chrome. Last time suddenly my sound was barely hearable to the participants and myself. I checked all sound options on zoom and on my laptop's system settings, without any result. (I checked whether "share sound" was on, tried mono and stereo quality, and zoom has all permissions on my laptop). In a new test meeting, after logging out and creating a new meeting just for myself, it worked fine. I have never had this problem before. I urgently need a solution as I rely on this function weekly. I have got a Macbook Air 15.3.2 and Zoom workplace 6.4.6. I have not changed any settings since the last time it worked fine. The only thing I recently did was clearing cache in Chrome.As the problem does not occur every time I don't understand it and need a solution. During the meeting I am hosting there is no option to quit the meeting and enter it ag

When I go to the Settings screen and hit Video, I get a blank screen. It says it is hooked up to my camera. Then when I go the "Backgrounds and Effects" The camera works fine.  It will not work at all in an actual zoom meeting.  The audio works fine.  The camera works on other apps. I have set and rest the permissions.  I have reset the camera, reloaded the camera app, Restarted the computer, updated and reloaded the Zoom app.  How can the camera work on the Backgrounds mode and not on the Video mode?  I am baffled.  

When the host shares a screen, I can't see it. I get a prompt to "click on tab" to view it. I cannot find a tab

Hi, I use a new macbookpro with M3 Pro apple chip.Zoom Version: 5.15.7 (21404)When I try to install the Zoom update, above error code stops the installation.Anyone any idea?Thanks

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I'm an audio engineer using Zoom-meeting recorded audio files regularly. My client sends me their files, I edit them. They used to always be mono files. Then sometime around October of 2024, the files started being stereo. It would help me if they were mono. But I can't find an option in settings to record mono vs. stereo. If I found a way to make them mono like previously, I'd inform my client.Any help?

All of a sudden (beginning Monday) without my having done anything in my Zoom settings, I find that when I join a Zoom meeting - as I do every day for work - I have to manually click on the "Start Video" button at the bottom left of my desktop screen (See attached screen cap 1). My video used to start automatically when I joined a meeting... now it doesn't. WHY? WHAT HAPPENED? How do I make my video being ON the default state when I join a meeting? (See attached screen caps 2, 3a, 3b) Note that I do not have a check in the box on the Video tab of settings that says "Turn off my video when joining a meeting." That option is NOT selected. So, why is my video not ON when I join a meeting? This is extremely frustrating.

I'm trying to start it and it gives me the following error (Error code: 5456000)

There used to be an option to automatically close the browser tab  that is automatically launched when joining a Zoom meeting after a few seconds. Now, the tab just stays open indefinitely and you have to close it manually, which is extremely annoying when spending a full day in back to back meetings. I haven't been able to find any settings to turn the auto-close back on - is this still an option?   

Is there a way to copy the participants in a Zoom meeting so that they can be input into Wheel of Names for a prize drawing during the meeting. Copy doesn't work so I have been re-typing the list of participants while the meeting is going on. Zoom provides a list of participants when the meeting is over, but that doesn't help during the meeting.

I have Zoom Pro and am trying to schedule a meeting with a co-host. Every time I try adding a co-host I receive an error message "Unable to assign "(email address)" as an alternative host because the user cannot be selected at this time. How do I fix this?

I have multiple people that are in Zoom for Government meetings. When they get put into a breakout room zoom crashes. Has anyone experienced this? It's not just one PC or internet connections, it is happening to multiple people so I'm led to believe this is a Zoom issue?

Hi,since I updated Zoom to version 6.0.x on my laptop (windows 10), the audio volume is very low.I've not been in a larger meeting since the update, only one-on-one meetings. My audio volume is just like always, I can hear just fine in every other application. The sound test in zoom is also ok, I hear myself clearly, the volume of the test sound is adequate. However, I can hardly hear the people that are in the meeting with me.  I have to turn up the volume on my laptop to a degree, that it hurts my ears when I run an audio anywhere else.What can I do to solve this?

Dear Zoom Community I have a single monthly subscription for Zoom. The check for updates is missing from my profile. The trouble shooting advice tells me to contact my IT Admin team - as a single user I don't have one, so the advice is inappropriate. How do I get the check updates back. Many thanksLynn16

All of a sudden when I log into zoom meeting new box appears, are you sure you don't want audio and video. Only option is yes. The Audio and video have redline with Triangle and !. I click it but won't allow to turn on

Displaying the actual meeting name on the top of the screen can be a useful feature to help ensure that participants are in the correct meeting. This can be implemented by adding a label or text field to the user interface and populating it with the appropriate information, such as the meeting name or conference room name, before or during the call. The exact implementation would depend on the specific technology or platform being used for the meetings.

Hi, I am using zoom for a long time now with the same laptop, and same airpods. lately, when I use my airpods for zoom meetings in my non-mac laptop the volume is so loud and I can't lower it down even when my computer and zoom volume is 0. It doesn't happens on any other app neither if I use my airpods for zoom meetings on my iphone. what can I do about it?

HeyHaving an issue when joining breakout rooms - both when manually tryinging to join myself or when the host invites me. It causes the app to essentially freeze, going to a black screen, with a loading icon. I then get stuck between the breakout and main room, and can't access either and have to leave the meeting - but I think also have to force close zoom to get it to actually exit the meeting.  I also know this is happening to a few others.  I am on a Samsung Galaxy S22 Ultra, one UI version 6.1, Android version 14. Zoom version 6.1.7.23563 (updated on August 6th) Any help and advice would be appreciated 

Whenever I join a Zoom meeting, only my initials are displayed and not the profile pic I created in my account. I have tried everything but can't seem to put my finer on why it is not displaying. It used to but ever since I updated a new profile pic, it will not display. Any feedback would be appreciated. Thanks

Hello,  I just re-installed zoom on my laptop (mac) and my camera is focusing and moving on my face instead of having a fixed recording. Can you please help find where i can cancel this setting and get back to a fixed camera? In other word I don't want the camera to follow my movements while i move. Thanks a lot, Andréa

HelloI announced Meeting on May 11thI was surprised that I did a meting number on a pairI published a link for themIs there a possibility that at the specified time I will open one link and those who enter from the other link will join on the main meeting?Thank you

I do not have the 'view' tab on my screen during meetings, I am unable to choose gallery or speaker because the 'view' button is not there. Can anyone help?

yes so every time I boot Zoom on macOS Ventura 13.0.1 i get this modal notification saying:Unable to install updates Error code:10004“Retry” & “Close” buttonsRetry never works. Can use existing install version which is Version: 5.11.6 (9890)haven't been able to restart mac and see if that helps yet.known issue?