Marketplace

Dear Zoom Support Team, I am contacting you on behalf of our online educational company. We are developing a custom software platform to manage all our educational services, including organizing the online classes, scheduling, lesson booking, and student attendance tracking and many more.As part of this, we plan to integrate Zoom into our platform to facilitate virtual lessons. However, we have a few important requirements that we’d like your guidance on:Licensing and Cost-Effectiveness:Purchasing an individual licensed Zoom account for each teacher would be too costly for our company. Could you please advise on any educational packages, cheap bulk licenses, or alternative solutions that would allow us to manage all classes centrally through one primary account? Ideally, we would like an admin account that can easily create and manage multiple random classes links for different teachers.Unique Meeting Links per Lesson:For accurate tracking of the class-in and class-out time, we ne

Hi everyone,I've created an OAuth app in the Zoom Marketplace and set it as a User-Managed app. It works perfectly when I authorize it using the Zoom account that created the app. However, when I share the OAuth URL with external Zoom users (outside my Zoom account), they receive an error and cannot authorize the app.I've confirmed the following:The app type is User-ManagedThe Redirect URI exactly matches what's set in the app settingsMy questions:Is there any specific setting I may be missing that prevents external users from authorizing in dev mode?Any help or guidance would be really appreciated — I'm building a commuting-related integration that depends on access for multiple users.Thanks!

I have created a Zoom App, and authorized my account with it in Local test. When I try to get my calendars list, I am getting UNAUTORIZED error, even though I have the required scope.API: https://api.zoom.us/v2/calendars/users/me/calendarList Response: { "error": { "code": 401, "errors": [ { "appCode": 0, "domain": "global", "message": "Failed to pack result", "reason": "unauthorized" } ], "message": "Failed to pack result", "reqId": "ZMAIL_17a434e9833b7632517826e9b87b9885", "status": "UNAUTHORIZED" } } I tried with Postman collection too, it's still the same.Any help would be appreciated. Thank You. 

Hola:Tengo una integración de Zoom con Moodle 4.1 por LTI 1.1El problema que observo es que las grabaciones que pueden visualizar los alumnos, además y por defecto se las pueden descargar.No consigo que la descarga se deshabilite por defecto, tengo que ir grabación a grabación para deshabilitar la descarga.¿Pueden ayudarme para que los alumnos de Moodle por defecto solo puedan ver las grabaciones de Zoom pero no descargarlas?Gracias.

Hello, I'm having trouble downloading Zoom Workplace on my Mac. All the updates have been installed, and I've restarted my computer.Do you have any ideas on how to do this?Thank you very much in advance!

Hi,I'm currently developing mobile apps (iOS and Android) that integrate the Zoom SDK (either Video SDK or Meeting SDK). As part of our release process, we need to display license information for third-party libraries used in the app.However, I couldn’t find any LICENSE or NOTICE file in the SDK package provided by Zoom.I would like to ask:Where can I find the official license for the Zoom SDK?Is it necessary to include a license notice or attribution for the Zoom SDK inside the app?If so, what is the proper way to reference or display it? (e.g., wording or URL)I've checked Zoom’s documentation and GitHub repositories but couldn’t find a clear answer.If anyone has experience with this or has already gone through app store review using Zoom SDK, your advice would be greatly appreciated.Thank you in advance!

We have been working with Zapier and Zoom support going back and forth trying to resolve the issue when we use a Zap to push a webinar registration from our Hubspot form to Zoom, the Country and Company fields do not come across.  Only first name, last name and email fields will show up in the Zoom registration report.  Has anyone else been successful getting this information via a Zap going between Hubspot and Zoom?  We have already added delays in the Zap and everything is pointing to Zoom correctly per Zapier.  Zoom says its an App development issue. Thanks in advance!  🙂 

I'm unable to add any members to Calendly for Zoom via the Zoom App Marketplace > Apps on account > Calendly for Zoom Currently setup as Admin, however still unable to add users. Any assistance will be greatly appreciated!  

My home url is working. In the zoom client side panel, I can only see the logo and name. No web page is opening. Desktop zoom. There is no error logs to view.  

I have been trying integrate zoom with my own app. Its a general app. I have given all the details like redirect_uri, client_id and client_secret . when I try to connect the connectors or  preview my app listing it throws resource_access_error. What does it mean and How do I fix that. APP Id : sdhx98b2RuGI6bN8V8dBCghttps://integrations.zoom.us/connectors/p/error?message=RESOURCE_ACCESS_ERROR

What is on your roadmap for integration with other systems such as Informacast? We really like Zoom phone but need that integration with our horns and speakers system.

Hello, Perhaps someone can help me? I didn't see a more appropriate board than meetings. I have an App that was added a couple of years ago, and it keeps coming back. We've removed it on several occasions, yet it still appears when I open a meeting. Can someone tell me how to get rid of this thing? It's called BlueSky Timer. It's like a bad penny. Also, I can't even see the apps that are installed now. When I go to Apps in the desktop client, I get sent to the App store which is incredibly busy interface, and I don't see any link for My Apps. I see nothing close to it in the web interface either. Am I missing something? Really disappointed in the updated interface. Thanks. Jon 

Hi all,I'm having trouble with the Zoom API and could use some help. I've created a Zoom Marketplace app with a wide range of permissions and can successfully complete the server-to-server oauth login and make some basic API requests.However, I'm running into an issue with account-level API calls (e.g., GET /accounts/*). Zoom responds with a scope-related error:{ "code": 4711, "message": "Invalid access token, does not contain scopes:[meeting:read:meeting:master]" } I have double-checked that this scope (meeting:read:meeting:master) is enabled in the app configuration, and I can also see it included in the /oauth/token response.What could be causing this? Are there specific requirements for either:The app itself (e.g., app type or configuration)?The user creating the app and collecting the client ID/secret?For context, I’m an admin on the Zoom account, but not the owner. I assumed being an admin would be sufficient to authorize account-level API requests — is that incorrect?Ap

I'm playing around with the Zoom SDK for my app, and I've hit a bit of a snag when trying to join meetings hosted by other Zoom accounts. I keep getting this "Error Code: 4011" that basically says my SDK app needs to be published on the Zoom Marketplace.Now, I get why that might be a thing for big, public apps. But honestly, my use case is pretty specific and more on the internal/controlled side. Creating and maintaining a full-blown public app on the Marketplace just for this seems like overkill.So, my question to you all is: Is there ANY way around this? Has anyone figured out a clever trick or a different kind of integration that lets you use the Zoom SDK to join external meetings without having to go through the whole "publish to Marketplace" song and dance?I'm talking about things like private apps, internal integrations, or maybe some hidden config I'm missing. Anything that avoids the public marketplace hassle would be amazing!Seriously, any tips, workarounds, or even just a "no

What I’m trying to doI’m building a Meeting-Component app that uses the Zoom Apps SDK’s video_layer APIs to overlay a “✓” on the camera feed.  my manifest.json needs an "app_id" set to my SDK Key (App ID).What I’ve done so farIn the Zoom Marketplace → Develop → Build App, I selected User-managed app → Meeting SDK (sometimes labeled “Zoom App SDK” or “Meeting Component”).Filled out Basic Information, Surface, Embed, Connect, Scopes (only zoomapp:inmeeting), and Local Test → Add App.In the App Credentials panel I see Client ID / Client Secret (for OAuth), but no SDK Key or SDK Secret fields.I opened the Basic Info, Access, Surface, Embed, Connect, Scopes sections again—still only OAuth credentials.Developer Mode is enabled in the Zoom client and I can load my manifest in-meeting, but all zoomSdk calls silently fail because app_id isn’t set.What I expectedA section at the top of App Credentials showing SDK Key (App ID) and SDK Secret, which I can copy into my manifest.json.Documentat

Hello. I am an engineer currently trying to create a system that uses webhooks to send notifications to Slack when a call on Zoom Phone is missed, based on a request from our sales team. Specifically, the plan is to trigger a GCP Cloud Function endpoint with the webhook, which in turn sends a notification to Slack. Although I've managed to send notifications to Slack by using the verification button on Zoom Phone, I'm not sure how to actually integrate Zoom Phone with the webhook I've created. In my research, even for internal use, it seems that we need to apply for and obtain approval from Zoom for the webhook. I'm also struggling with how to deploy and install it for use by other employees, as I haven't been able to validate it in a production environment. If anyone knows anything about this, I would appreciate your guidance.

We need to implement Zoom video calls within our HTML and React Native applications, without using the Zoom app. How can we achieve this?  Is  SDK Key/Secret

Hey, Just wondering, if we make any changes to our published apps, especially user-managed OAuth apps, do we need to unpublish them first? We updated the OAuth redirect URL in our app, and since then, we've been getting an "Invalid redirect - 4,700" error, even though we're using the correct URL. Any help on this would be really appreciated. Thanks.

My timer has looked like this for quite a while now — something seems to be broken in its interface. Reinstalling both Zoom and the timer app doesn’t help. Switching from dark to light theme doesn’t fix it either. Minimizing and popping the app out (Pop out) doesn’t help either. Could you help me fix this? I'm using Windows 11 64-bit.

Our app uses the Print dialog to print a document after our app flow finishes. The Zoom Embedded browser doesn't respect "Landscape" css directive, and there isn't a way to manually print in Landscape mode. There doesn't seem to be any place I can find to submit a bug report. Here is what it looks like - the layout direction buttons are not clickable.  

I don't have a computer. Only mobile phone and iPad. How do I install marketplace apps I want to use?

We have an integration with our SaaS app and one of our customers received this today: We have disabled the app XXXX in the Zoom Marketplace due to administrative issues with the Connector/App. You will not be able to use the app until it is re-enabled.We will notify you when the app is re-enabled.We are happy to help if you have questions. Please visit us at support.zoom.us.- Zoom Marketplace Team​Zoom App Marketplace SupportZoom Video Communications Any ideas how to re-enable this? Thanks!

Last month, I was banned from Zoom with the error code 1132. I reported the issue and submitted an appeal, and they eventually restored access to my account. I can now log in through Zoom Web without any problems. However, when I try to sign in using the Zoom app on my MacBook, the same error still appears. Interestingly, I can log in through the Zoom app on my smartphone just fine. I’ve already tried reinstalling the app on my laptop, but the issue persists. I also reached out to Zoom support, but so far, they haven’t been able to resolve it. How can I fix this?

Hello, I need help deleting a product from the shopping cart. I cannot find a delete button! Thank you so much!

Zoom workplace apps aren't opening or downloading.On a Mac, newest zoom versionIt's after that new update that seperated device accounts into admin and user. So I received a message when trying to open an app while in a meeting, 'Zoom apps is disabled. contact support for more details.' Do they mean the chatbot or a ticket? so confusing. That app was downloaded before the update but after the update its like everything reseted, It disappeared.Anyone have any ideas what in the world im supposed to do? How do I un-disable zoom apps from my computer?