Zoom app disabled | Community

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Question

Zoom app disabled

Forum|Forum|9 months ago
May 6, 2025
1 reply
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We have an integration with our SaaS app and one of our customers received this today:

We have disabled the app XXXX in the Zoom Marketplace due to administrative issues with the Connector/App. You will not be able to use the app until it is re-enabled.

We will notify you when the app is re-enabled.

We are happy to help if you have questions. Please visit us at support.zoom.us.

- Zoom Marketplace Team

Zoom App Marketplace Support
Zoom Video Communications

Any ideas how to re-enable this? Thanks!

App Support

Employee

Hi @zaugger, welcome to Zoom Community! The account owner or admin, who has access to the account's App Marketplace settings, will need to enable the app. For more information, check out Admin management of the Zoom App Marketplace.