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I have 3 accounts asociated with my profile, I have 1 licence but doesn't let me assign the licence to any of the accounts 

Hello Team, We have paid the amount for the Pro on 10th September, but its still not reflecting in the account. Could you please check it out. If required we can provide the screenshots of the payments and all. 

I have paid for my Account Pro subscription 2 days ago, received a bill, but my account hasn't been updated. What should I do?  It's still written in my Account that it's Basic.

Dear,         I am unable to download Invoice regarding my subscription billing plan try to solve this as early as possible  ThanksVCCL Mining Division Admin  

I dont think too many will argue that the level of service from Zoom is non existence. What is the easiest way  to cancel the account and get the credit due for service not used. I am potentially can get locked out of my account because I dont have access  to my current email address and Zoom does not accept the new email address. Please advise    

Dear Zoom,I have a premium account, my account expired date is Sep 16 2023, and i have been paid for the extension period on Sep 6 2023, i think when i paid the extension period my account will be extended to 16 Sep 2024, but i checked my account my expired date is 6 Sep 2024, pls advice why did my expired date no 16 sep 2024? event i paid the invoice in 6 september 2023  thank you

My Zoom Account was disabled on Friday, May 12, 2023, but here's the funny thing: I never got an email notifying me that Zoom has deactivated my account. I sent an appeal on the very same, and I've still been waiting for a response from the Zoom Trust & Safety Team to this very day. So, how long does it take for the people at Zoom to look at an Appeal?

I received an email today purporting to be from a member of the Zoom account management team, saying he wanted to talk to me about our plans for next year's renewal. He said he'd tried to telephone me, but I don't think I have registered a telephone number with Zoom. The email seemed suspicious. How can I verify it's a legitimate contact from Zoom?

I have scoured Google for this as well as these discussion boards and I am not about to click a check box for SEVEN THOUSAND USERS. How do I delete SEVEN THOUSAND USERS in bulk? And don't link me to this worthless knowledge base article because it isn't the answer, and/or is out of date.

Good morning,our VAT number is not being accepted when we try to enter the billing information before making a purchase to upgrade from Basic to PREMIUM using a discount code link.  The VAT number can be found in the VIES database but Zoom says it is not valid, which is not true. Could you please help us validate this? Thank you.  Regards,AG

Hi.  My annual subscription plan ended on Aug. 20, 2023 and I cancelled the plan before the plan was over.  But I now have an outstanding charge of $24.90 that was charged on Aug. 21, 2023.  I received an email confirming that I cancelled my plan on Aug. 22, 2022 so I don't understand why I'm being charged this amount.  Also, is this amount for an annual plan or a monthly plan?  Can someone from the billing team advise?  I tried to contact by phone many times already but there seems to be no answer.  I look forward to your reply.  Thank you. Regards,CK

I have the account112458427email: ***********To send a ticket, the platform does not work and I cannot send my request. I send you my request here:I have an annual subscription from 22.03.23 and it is valid until 22.03.2024, in the name of Elena Riba. The invoice is on SanEdu Center. For a week now, the platform does not allow me to stay in the session, it kicks me out after 40 minutes. Every time I get the notification to update the plan, which sends me to a new billing. But I paid the bill for one year. Please fix this technical problem for me to support my sessions.I am attaching the invoice!Please, I am waiting for my account to be fixed as soon as possible. Thank you Elena Riba

I am trying to pay my last bill, but it´s not letting me.  I changed my card as it was stolen, and I cannot pay it back. No one to conect to fix this,Any help please

Since April, I have been grossly overcharged by Zoom, between $250 and $380 dollars per month, when I have indeed purchased an annual Pro Plan of US$149 per YEAR. I just realized this today when I looked at my credit card statements and saw that Zoom has been charging me ridiculous sums on my credit card, every month since March! HELP, what can I do??? I just logged in a support ticket, and have tried calling the help line, to no avail. No answer, and no email saying they had received my support ticket. What else can I do to receive prompt attention to this matter?

I cannot unlink credit card.Pls help

How do I identify in my bank statement that the charge is from Zoom?  I bought in euros and the US bank applies the debit in  dollars, so I cannot identify the payment.Does anyone know?Thanks

le dont 1/08/2023, j'ai souscrit un abonnement à tarif réduit dont le montant a déjà été débité sur mon compte et n'apparait dans l'historique de ma facturation et on continue de me prélever les 13,90 € de l'ancien abonnement 

i renewed my subscription and i paid the invoice (139.90€), the next day they give me a coupon for 40% sale. i took the coupon and on invoice history appear (14 days ago) an invoice for credit but the money not returned (55.96€) on my credit card. 

I already pay for an upgrade. still my account was on BASIC. payment was reflected on invoice history. what should I do.

J'ai perdu mes enregistrements car j'ai quelques factures impayés 

Ii did change it to a new email but the thing is, It needs my previous email's confirmation for this. The problem is that my previous email was deleted on 2021 and I obviously cant recover that account sooo... It says I must come here to 'contact us' to  . .you know inform y'all about it. But what do I do now?

Hello! We have an annual subscription. In June, I was late with the payment, and when I renewed the subscription, I also paid the outstanding amount of $24.98. The accounting department is requesting an invoice for this amount separately. Please, could you assist me with this?   Thank you in advance

Pague en mayo mi suscripción anual y en julio tenia conferencia planeada y me deshabilitaron el acceso tuve que pagar el mes para poder dar mis conferencias pero ahora me volvieron a cobrar el mes y nadie me resuelve el problema

My Zoom One Pro subscription ended on September 12th. I was billed $179.88 to renew my subscription. But in the "Plans and Pricing" section, the Professional plan costs $149.90 per year. Why do they try to charge me more? Can I renew my $149.90 subscription and how do I do it?