Community Resources

Сегодня увидела что два дня назад с меня сняли  сумму 1914.43 крон,это почти 200 евро.За что,в уплату чего сняли эту сумму я не поняла.Подписок  никаких у меня не было. В личном кабинете никаких трнзакций не указано,я не поняла,что это ?????  Верните средства на карту шведского банкаСообщите мне о решении этого вопроса

I wish to update my current email on the account but has no longer access to it.How I replace it with a new one?

Hello Zoom Community, I hope I can find some help in this channel, as I have been contacting Zoom for six weeks to downgrade our subscription without any success.  We want to downgrade our subscription from Zoom One Business to a Pro Plan active together with the Webinar 4 license and Cloud Storage and Zoom Scheduler. I contacted Zoom one month before our plan was set to renew. Here I am, six weeks later, with no changes to our plan, we were automatically rebilled for our old and incorrect plan, and I have not received any replies from the Zoom team in over two weeks. In the plan management page of our admin account, we cannot make any changes to our current plan (the options are greyed out) and it just says to contact support. I sent multiple requests through the contact form shown in that link, and I never received any reply (not even a confirmation email). This started six weeks ago.  I then started trying other channels, telephone and chat. The chat su

I have been writing to a JC from Support for almost three (!) weeks.My problem is that my company is based in the Canary Islands (belongs to Spain, but has its own tax system) and although I can correctly select “Canary Islands” as the country when entering the payment details, after entering the credit card details I always get an error message saying that it is not possible to pay with EURo in this country."JC" wrote to me ten times that apparently geolocking was active and that I should try again when I was in the Canary Islands - after which the case was closed each time. I have written back ten times that I am currently sitting in the office in Tenerife (these ARE the Canary Islands), I am on the Internet here via a local fiber provider, I am not using a VPN and yet I still get exactly this error message.I have also deleted the account completely and registered again with completely new data - again with the same result.The answers are always the same: I'm sorry if the support is

Can a plan be purchased with a Purchase Order for a large school district department?

Greetings, I would like to if there is a pdf Guide for the new Zoom workplace 6.0 with updates and features. Also, if there is wallpaper or background for the new update announcement.  Thank you 

Sto provando a cambiare mail al mio account Zoom, ma, la mail dell’account precedente sulla quale devo fare la conferma di modifica dell’indirizzo mail, è stata eliminata, quindi non posso accedere a questa in nessun modo.

Hello There, Money is going out of account but my friend who has forgotten the account that he has created sometime ago. How to find out the account that the money is deducted for zoom pro. We have created the zoom basic web account and using the same for now. please help in getting the zoom pro account back.  Thank you. Sri

 Today's all about lunch, but not just any lunch!Today, the first Friday in May is School Lunch Hero Day, a day to celebrate the amazing people who fuel our days with delicious meals.Remember those cafeteria lunches? From trading sandwiches for cookies to the surprise ice cream treat on a hot day, school lunches weren't just meals – they were experiences!Can you still taste the legendary hot dog and soup combo on a cold day? It was pure comfort food magic!Let's share some memories!Did you ever trade your lunch with a friend?Do you have a favorite school lunch memory?Who remembers the joy of a surprise ice cream on a hot day?Did you know these meals were made by our dedicated School Lunch Heroes?Maybe you even thanked them with a note or a poster? Let's use today as a chance to recall about those delicious meals and the incredible team who made them happen!So, what are your favorite School Lunch Hero memories? Share them below!

No sentido de acionar a convenção para evitar a dupla tributação entre países, solicitámos o preenchimento do modelo RFI-21 de maneira a que os pagamentos efetuados estejam dispensados de retenção na fonte.Além disso, também solicitámos o envio do certificado de residência da entidade Zoom Video Communications, INC na Califórnia, Estados Unidos da America.

I have a monthly subscription but I would like to pay a few months in advance. Is there a way to do this without switching to an annual subscription?

Dear community, I hope this message finds you well. I am writing to request assistance with updating the email address associated with my Zoom account.Unfortunately, I am unable to access my old email address and therefore cannot confirm the change of email address to my new preferred address.Due to this issue, I am unable to proceed with the necessary steps to update my account details. I would greatly appreciate your prompt support in resolving this matter.Please advise me on the steps I should take or any information you require from my end to facilitate this change.Thank you very much for your assistance.Best regards,D. Claessens

Hello,We have a meeting ID that many peaople sign on to across the country that I'm the account administrator on. We do not want to lose the meeting ID if something happens to me. Is there a way to add another person to my account without paying additional so if something happens to me someone else can transfer account ownership and change payment methods to them?

Hi I'm in Kuwait and want to subscribe zoom in Kuwaiti dinar (KWD) but I cannot because it is showing only in AED and $. The payment is not showing in KWD even though I tried various ways. Can you help how I can pay in KWD?

  I know you’ve seen these users dishing out likes and accepted solutions all over the Zoom Community, and they are our Zoom Community Champions! The Zoom Community Champion Program was created to highlight and celebrate the amazing work of the Zoom experts within our community ⭐ This month, we are showcasing @WencesUnzueta . @WencesUnzueta  joined the community in August 2021 and has been a Community Champion since March 2023 🏆   What do you like most about being a Zoom Community Champion? Why would you recommend joining the champion program?  What I like most about being a Zoom Community Champion is that I can share with a lot of people everything I have learned over more than four years, and also that I learn a lot by reading questions about things I have not yet interacted with. I would recommend joining because learning is based on "experiences" and that way I consider that you learn faster.   In one word, how

Olá, eu comprei o plano de 15 dólares, mas ao invés de selecionar 1 plano, selecionei 3. Alguém sabe se consigo o estorno do  dinheiro? obrigado 

Hi 👋, I currently have a Zoom One Pro account and a Zoom Phone Plan.I cancelled the Zoom Phone today. It was way too complicated to get set up, and no support was available for weeks to talk about it. The status on the Zoom Phone is sat on "Pending Cancellation" status. Usually I would just sit and wait for this to be done, but I received an invite to join an Enterprise Account. It won't allow me to join and gives me the following error when I try...Unable to consolidate your account with [-----] because your account is a Zoom Phone account.How can I fix the pending cancellation so I can accept the invite. Thanks, Cath

We are a nonprofit organisation using two licences.I am unable to modify the user leader on our second licence. Therefore I have errased it .I am unable to rewrite a new user. Nelson JEAN514-476-2274

Hello, I have a Pro account, I purchased an additional license and I can't add a user license.It gives the error.You have exceeded the license assignment limit for your account. Buy more licenses to increase the limit.additionally writes:You have licenses still available to users.Assign license to users or manage your license count.

I already paid my subscription plan but don’t have receipt , How can I got it?

Hi Zoomers!    I know we’ve all had one, so tell me…   What has been your most EMBARRASSING moment on Zoom?   Reply below 👇👇   -- I love to be comfortable but presentable on my Zoom calls, so I typically wear a plain T-shirt or top. However, what I decide to wear for bottoms varies. Sometimes I wear jeans, sometimes I wear yoga pants, and sometimes I even wear pajamas. However, there was one meeting where I wore pajama shorts and randomly had to step away from my desk. Unfortunately, I forgot to turn my camera video off, so everyone saw my pajamas. I was so embarrassed!  😂  

Paid amount for renewal. But not yet renewed from basic to pro

We have a Zoom one pro subscription, but now all 3 members are in basic status and we can not set one licenced status, th error message: You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit. Please help, give advise.

This morning I paid the payment, 14.99$, and then all of the cash was deducted from my card. However, I didn't get the payment succeed message and mail as usual. ZoomW-9

I tried to change my currency in billing section but it is throwing me an error.I've changed cards and repeatedly tried to update and address this.I'm unable to get through. How can I create a ticket for this?