Community Resources

Is it ok to use American Express to pay for a Zoom subscription for a friend in Russia due to bank card payment issues?

I am an admin for a Zoom workplace Pro with 5 licenses and we would like to cancel 2 licenses of those 5. How can  do that?

I bought a MAC book second hand and was so excited to use it, partially because I am a reiki master and offer virtual healing. I had used zoom several years before in my old sales job and much preferred it to Teams.   To my horror, zoom wouldn't work. I couldn't understand it. I have discovered that the MAC book is banned as the previous owner obviously did something to break the rules. I have emailed and emailed and explained and explained and they still won't lift the ban.   I can use it on my phone but that just won't work for healing logistically. It also proves I've done nothing wrong as surely my email would be banned as well and it isn't.   It may be second hand but I spent a fair amount of money and it's not like I can take it back (the guy is in the states now I'm told).   I think it's more frustrating than anything, I just want to use the platform as it would be the best one for virtual healing, I haven't done anything wrong but worst of all, I am just goi

I'm an independent tutor that recently established my business website. Unfortunately, it was linked to my personal Zoom email account. I have since changed the linked Zoom account to my work email for upcoming meetings, but now I have meetings from my website under both my personal Zoom and business Zoom. Can someone give me a step by step of moving my previously booked meetings from my personal Zoom to my work Zoom?  Both are free accounts. Thanks.

I have paid my subscription but it not reflecting and still it is basic membership 

  The Zoom Community Champion Program was created to acknowledge and celebrate the outstanding contributions of our community's Zoom experts. This month, we are spotlighting one of our Zoom Employee Community Champions, @sachinzoom. Sachin joined the community in August 2021 and has been a Community Champion since 2023 🏆   What do you like most about being a Zoom Community Champion?  My job involves working with customers (most of the time every week) to consult and deliver Zoom products like Zoom Phone, Zoom Revenue Accelerator, customer-managed keys, AI Companion, and more. Being part of the community, gives me exposure to many more customers/Zoom users and how they are using Zoom products in their customized environments. This is the primary reason, I recommend all Zoom users to join the community and learn or help others with their skills. Being recognized as a Community champion is humbling and addressing a customer's need brings me personal

Hello sir ,                  I am writing this mail to request you that our Zoom should be work only in our office premises and not in  other surrounding also should not connect to other network as well.

How to Change payment method from Creditcard to net banking for recharge the zoom account

I keep getting emails at work that appear to be from Zoom MediaSubject Line: Action Required User Disablewith the message reading "We've temporarily deactivated your Zoom account.At this time, you will not be able to invite or join any call/meeting.  Your account will be billable until you verify your email address  office@****.com When I hover over the link it directs to a very long address that starts with http://journalscene.secondstreetapp.com/api/organization_user_email_verifications...I am 99.9% sure this is spam but I tried to google it nothing comes up.  If it is spam, I would also like to warn others to look out for it.  Does anyone else have any insight into this or seen it before?

I recently changed my phone and successfully set up the Microsoft Authenticator app on the new device. While I am able to log in to my Zoom account using my email and password without any issues, the problem arises when I reach the 2-step verification stage. As part of my account security, I had set up 2-step verification using the Microsoft Authenticator app on my previous phone. Now, after signing in, Zoom prompts me to enter the verification code generated by the app.Problem Details:Even though I am receiving the codes from the Microsoft Authenticator app on my new phone and entering them correctly, the verification process fails every time. This issue only began after I switched devices, leading me to believe it may be related to the transition between phones. I am concerned that something may not have transferred correctly during the setup process.Steps Taken So Far:I have ensured that both the Zoom app and Microsoft Authenticator app are updated to their latest versions.I have do

Hello - we use the Basic Plan and have people joining us from out of the office on calls -We have the two step verification turned off but it still ask everyone who joins to give the two step verification code - is there a way to not have this happen?  or is this a built in security that we cannot avoid?Thank you so much in advance! *********** Please send me your thoughts - thank you!

otp was forced onto my free account (opened 2020/04/04).i did not set up, and cannot now set up, an authenticator app.i would like to retain my original zoom account.can a zoom rep please assist in recovering my original account? t/yuncle dana

I'd like to have more than one account with the Account Owner role.  How do I achieve that?

Guten Tag,wir möchten bitte zu unseren bestehenden Lizenzen eine zusätzliche Lizenz buchen und zwar Zoom One Pro Annual. Im Moment haben wir 3 Lizenzen. Gibt es Lizenz Pakete? Können Sie uns bitte ein Angebot für eine zusätzliche Lizenz Zoom One Pro unterbreiten?Kann ich das dann über Sie buchen?Freue mich auf Ihr Feedback und verbleibe mit freundlichem GrußChris561

Help me announcement all give cash cek paid rm 300,0000  pos Xpress develever to me my  aderees BT, 1 jln Labis lorong pencawang TNB no1 jln kampung Temehil 83700 Yong peng Johor Malaysia and every week transfer money bnk Hong Leong islamic bank account no 12801004502

Hi! I'm trying to set EST Time Zone asmy default time zone. But it's not even an option in the dropdown menu. How can I do this? PLEASE Help : - )  

I am unable to see scheduled meetings beyond one month. The tiny calendar window does not let me extend the range beyond October 3. This problem is new since 9/1/24.

Plans & Pricing for Zoom Workplace | Zoom states that Meeting duration is 40 minutes on the free plan. If we click the little i icon it states this limit is just for group (3+ participant) calls. So what is the time limit for a 2 participant call? The page doesn't say.  

I have been doing a lot of research on Zoom AI Companion regarding compliancy with HIPAA and FERPA. I don't know what features I can and can't have enabled with the AI Companion, while still being HIPAA compliant. I would also like to know what features would need to be enabled and disabled to be compliant with FERPA. I've found quite a few different answers but they all seem to be outdated. If someone could just let me know the list of features that can and cannot be used with Zoom AI  and still be compliant that would be great.

Hi. I have been asked to download 'zoom client' in order to record a presentation for a convention. but i cant find that option on the zoom web page. what is the equivalent for that? 

i continue to receive a message on my zoom home page that my credit card has expired and it doesn't for several more years. please help. AI chat is a joke, and no other ways to contact customer service. 

Hello all, I have been logging in to Zoom everyday without any issues until yesterday when I used the same account and same password, and it displayed the above error message "An error with reCAPTCHA occured. Please try again.".  I can log in using the Zoom App without any issues. However, I need to log into the browser version to download video recordings and unable to log in. Any help, please?

Background:   I already have a personal Zoom account using my personal email as my account.I've been sent an invite to join an organization to my personal email. I click on the link to accept the invite.I get the error in the subject line (  1,009 ).The AI support bot is ineffectual to assist. Can someone in Zoom support help me with this? Has anyone ever had this happen to them?  Thanks,Marcelo

Hello! My zoom profile picture is very small and blurry. I've tried to resize it several different times. My last profile pic was the full size on my zoom meetings when my camera was off but since I've changed the photo, its no longer like that can someone help???

Hi why am i still being charged over $7000 for storage of recordings? That really absurd!