LICENSED ACCOUT HAS CHANGED TO BASIC | Community
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Newcomer
MacJr
Newcomer
June 17, 2023
Question

LICENSED ACCOUT HAS CHANGED TO BASIC

  • June 17, 2023
  • 2 replies
  • 0 views

Hello everyone. I recently paid for the zoom one pro and my account showed licensed. I logged in the following day only to discover that my account is showing basic. Can someone assist? Thanks

2 replies

Bri
Community Manager
Bri
Community Manager
June 22, 2023

Hi @MacJr , and welcome to the community! What happens when you try to assign your license to yourself? https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses 

G
Newcomer
glsl
Newcomer
October 24, 2024

Hi MacJr

 

I have the same problem. Now I can't start my schedule meeting . what's the solution ?

 

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