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I got a request to take a zoom call for an interview..It says my normal zoom site is not valid(even though I just got off a zoom conference) & that I need to sign up for a zoom government site..when I call support hey ask for my id numbers from my profile page..when I give them the numbers ...they say I don't exist..and hang up they refuse to speak...what do I do?
I'm trying to reactivate my pro account and getting this message when entering credit card details:[ReCaptcha_Validation_Failed] The request is temporarily blocked due to security reason. Reference id: ECA894C70B2A412FCan not figure out a way around it. Credit card is definitely functional and there's no reason for it not to go through.Basically I'm desperately trying to give money to zoom, but they are making it impossible.
how to upgrade capacity of 100 to 500 people
Hi,I hope someone can help. I cancelled a basic subscription during the trial period and have now received two billings. Calling on the phone has netted long hold times that I've had to abandon 2X. Does anyone have any suggestions? I cannot find an email address for customer service. If anyone has an address please help.Much appreciated,TDC
i am not able to change the credit card which is associated to the payment. The other one is going to expire. What can I do?
AS I HAD ALREADY PAID FOR ZOOM PRO DAY BEFORE YESTERDAY , WHY I DIDN'T GET ANY MAIL FOR THE UPDATION.
Update pushed, still no fix to "Failed to register your phone number. Please check your network connection and try again." On Samsung 22 ultra running One UI 5.1. Tried uninstalling, reinstalling, resetting network, using mobile network, restarting phone, using desktop to add phone number, etc. No use. Recaptcha fails on my OS and won't allow phone to be registered. I'm trying to start a family update chat for my mother who has terminal cancer. This is her preferred platform despite all the issues. Please help.
When i change information CC payment get informasi error like image, how to fix that and why ? thxrgds
hello i want to know is there any other payment option to pay in zoom rather than credit card. if yes can you please help me with the process as i am not finding it
Anyone have a phone number for Billing??? I can't get any help from chat
zoom does say were as an administrator of your account you can update to latest version????? great!!!!!
Hi, I want to postpone the billing date of the plan but don't want to cancel it though because I'm afraid I will lose all the meetings and others things. What can I do?
“Knowledge is power. Community is strength.” 💙 You've brought the energy, the likes, the top-notch replies, and the genius solutions. The community is greater because of each of you! 👏👏 Hold onto your virtual seats because we’re about to drop some mind-blowing stats from the past two years: 👋 275,000+ community members 📝 112,000+ posts ✅ 4,500+ accepted solutions 🔍 2.6M solution views 📈 23.7M page views Our community clearly has a lot to celebrate! Big thanks to all of you, and get ready because we're excited for another incredible year ahead! 🎉🚀 Don’t be shy, share one thing that you love about the Zoom Community in the replies below👇
What do i do here? i have tried entering the seeing numbers/letters, i have tried entering the hearing numbers, i have tried entering both at one after the other and i have tried entering them with each character switching from the image to the audio, nothing seems to work
Can someone please tell me what this progress bar means in the Home menu?
I have been using the Zoom app on my personal device just fine for the past two years. I only have one user (Myself) on the desktop. I use zoom to access meetings for my Coding Bootcamp and my online courses at my university. It refuses to allow me to join via the desktop app for the past couple of weeks and will only allow me to join in the browser (which has been also been giving me issues). It states "You must update to the latest version of Zoom to join this meeting. Contact your IT admin to update. Join this meeting from your browser". After uninstalling it and reinstalling it, its only bringing my computer to version 5.12.2. If I run the installer as Administrator and sign in via google it states "Your app version needs to be 5.12.2 or higher to sign in. Please contact you IT team to update your app". Keep in mind I have uninstalled and reinstalled on both the browser and the Microsoft store on the computer as a second resort. I do not have the funds to afford
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Hello, one of our colleagues has a zoom subscription, not sure if it is a free or upgraded - but she can only have 100 attend her seminars - is there a way to add a large meeting add-on for a few meetings? or does it have to be a full subscription? Thank you in advance.
I am unable to process payments through PayPal. There doesn't seem to be an error, but the option itself only allows for Google Pay and card registration. Has PayPal been removed as a supported payment method by zoom?
I purchased the webinar service on my account for one month, but the webinar function was not available in the background of my account and the corresponding webinar interface could not be opened
I need to change my email address as it is no longer operable. When I try to log into Zoom, it sends a code to me my old email address. How do I change my email address? Thanks.
System requires update to new version but requires me to see my system admin. This is a personal PC. What now?
Why can I not sign it to my PAID Zoom account due to me not having 5.12.2 app?
Our company invited 2 users to licensed account twice but they didn't receive any invitation email.
I am on a Zoom free account. I do not participate in enough Zoom meetings to justify $15/month. I did as advised earlier, and re-loaded Zoom's software, and unplugged the speakers and re-plugged the speakers back in. Then I went on a Zoom meeting and my speakers didn't work. Very embarrassing. The meeting host did not provide a call in number. I was one of 5 participants. I have time today to try to fix this. I tried to get help by calling 1.888.799.9666, but unfortunately, my account codes (Meeting ID and Host Key) are unrecognizable to Zoom's phone system. If a free account cannot receive phone support - how can a community forum resolve issues on an account that is not recognized by Zoom's systems? The voicemail prompts only say that Zoom's system cannot find my Meeting ID and Host Keys when I am staring right at them on the screen. So I can't figure out how to get to a screen to test my speaker's p
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