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I received an email for an invite for a Corporate account that I intended to use on a different zoom account. I accidentally joined with my paid annual licensed account and when I left the Corporate account I also lost my existing paid annual license (Pro). Is there any way I can retrieve my subscription back? I have tried zoom support chat, but its taking too long. What else can I do to get my license back? TIA.

how can we know the number of attendees of previous webinar?

I am using Zoom ver. 5.8.0 on MacOS 11.5.2, Basic Account. As per release notes,  Enhanced rich text message capabilities allow for better chat messages formatting options. These options are available for composing a new message, replies, and editing messages. Expanded options for the desktop client include bold, italics, underlining, strikethrough, highlight and text color, font size, bulleted and numbered lists, hyperlinks, and indenting .  https://support.zoom.us/hc/en-us/articles/201361963-New-Updates-for-Mac-OSThe things I bolded are missing.  Check the screenshot. There's no option for it in settings or in the web portal. I am the owner of this accountAny help is appreciated. Thanks. 

Please can someone help me. I have recently upgraded to Zoom 5.7.8 64bit, I have been Zoom account admin and run regular Zoom meetings for over 15 months, but the past two weeks, I have had issues with the chat freezing and all the icon buttons disappearing, plus the who Zoom 'task bar' only appearing when I hover over it.  I use the chat and the integrated closed captions as part of my teaching. is there a known problem?Can I reinstall an earlier version of the software without these issues?Its embarrassing when you are teaching and part way through a lesson and these issues have occured in every lesson. Please can someone help me with a resolution.  Thanks   

our account has a problem of account, we are using a business plan, and I need to downgrade to pro account, but now the account is basic !!! why

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If i go from the free version to the paid version ... do my personal meeting credentials change or do they stay the same???

Hi,everyone. Permission to join this community. May you all be healthy and safe yaaa...

I am a programmer that made a small app and want to share it to my friends but zoom wont let me share a .exe file with my friends. Why is that. And how can I disable that setting?

Currently, we bought a package from Zoom with the limit 100 attendee per meeting.Can we extend the number of attendees (500) for 1 meeting which will last for 3 hours?

Thank a lot for answer my question.If i want more 50 user add to my plan. What i need to do?

Hello, I have recorded some video yesterday i.e.., 09/16/2021 and yet I did not receive my recording. Please check and email my recording asap. Best Regards,Veena.

How can I test a Chatbot I’m in the process of making locally? I have defined the appropriate scopes and successfully authenticated. After clicking “Install” and then “Authorize” in the “Local Test” tab of the app page, I get a success message. I read here that my application should be installed directly into my Zoom Client after these steps, but I have not seen any hint of it after searching and see no way of manually installing (it is not published yet, so it doesn’t appear in the marketplace either). I made sure to be logged into the same account on both the client and browser where I am building the app, and my requests to authenticate are giving me a success message and status code of 200, but I am unsure of how else to proceed. I read in some threads that a Pro account or above is necessary to install a custom chatbot into the client. Is this true?

Hello,My zoom account was hacked and my password reset, can we trace the IP adress ?Thank for your help.

Buen día, me hicieron un cobro del triple de lo que pago de licencia, a dónde podría solicitar este reintegro?

Please try to do the workaround below: 1. Open Zoom client and Quit from the Zoom menu.2. Open Terminal3. Type: cd "Library/Application Support/zoom.us"4. Type: rm -rf data and hit enter:​​5. Reinstall Zoom client: zoom.us/downloadsThis should clear out any dirty data on the current profile. P The next troubleshooting step I have is:1. Open Terminal2. copy and paste the following command: sudo killall -HUP mDNSResponder; sleep 23. Restart Mac4. Try again I used the second way and it works!!!!

I've made a payment of 4 people for Standard Pro. However, I couldn't able to change each of their licenses. What can I do? Please advise. 

  I have set up this account through google. Can you give me an option to to set up a Password specific to Zoom?

お世話になっております。本日13時に1時間ほどのzoomミーティングをクラウドにレコーディングしたのですが、いまだにクラウド記録は「録画中」のままです。この解決法はありますでしょうか？よろしくお願いいたします。

How can I recover a private chat after having deleted the contact with whom I had the conversation?

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Looked all over and cannot find a way to capitalize my first name....HELP

We have a zoom room participating in a host's meeting with other participants. The host wants to assign the zoom room to a breakout room and is unable to do so. The admin setting for the zoom room has breakout rooms toggled on. Has anyone figured out how to make this work?Thanks! 

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