Chat

I am trying to complete a "live" training within zoom by recording my meeting but also need the audio from a video to play. I cannot seem to figure this out, any help would be fantastic!thanksBrittany GoodProliance Surgeons

The cloud recording status is stopped with “Recording”. Can you please support me?  

How do I remove the mentions section from the left-hand side bar.  The new additions of Mentions, missed calls, contact requests, bookmarks, and files take up way too much space and I don't want them to appear.

I have created a JWT app but want to change the apikey and secret.Is there a way to do this?

Why is the hand raised counted as a "white hand" in the participant window?I hosted a zoom, and the hand raised was a person of color "darker hand," but the hand raised counter was a "white hand."  Please explain. 

Hi, I set up "automatically recorded" in a webinar yesterday but it wasn't showed anywhere. Is there anything I can do to track the webinar?

We are using some of your Zoom plans for education to our customers, and we are having trouble logging in the access. (plz see below the captured picture) We tried several times, but we couldn’t get the emails written below(***********).So could you please check our login access?     

Cuando intento dejar fija una reunión recurrente, me aparece que debo indicar fechas y horas. Antes la reunión estaba disponible 14/7. En los tutoriales dice que debe desplegarme opciones bajo la fecha y hora, pero en mi plataforma no lo hace, solo me permite poner fechas y horarios aunque le marque reunión recurrente. No sé que estoy haciendo mal. 

I have a MacBook Air (13-inch, Early 2015, 1.6 GHz Dual-Core Intel Core i5, and I'm getting the error that my device doesn't support Virtual Backgrounds without a green screen. I thought I meet the requirements. Please help.

Hello ! If authentification code can be sent to email only or it is possible to receive it to mobile number? 

 Hello I have question about zoom pro accountQ1:We have 1 zoom pro account(It is Administrator) .we Reset Zoom 2FA,IT's "OFF" but Setting does not work.because still require 2FA coad when zoom login.How Can I Rest ? Q2:We have 1 zoom pro account(It is Administrator) .Can We Moving from another free Zoom Account to a licensed Account?alsoWhen Meeting-login by new licensed AccountWhich Zoom delivery of the 2FA coad Is that new licensed Account or first acount(Administrator)? 

The Zoom Team, WE really need the Read Status For The Messages sent. Who else agrees?

Hi all, I need support to access my organizational account because the responsible person left the organization, she didn't transfer the org account to anyone, how can I get back my org account???

Pls, google delete mail couse it didt use long time, zoom need code on mail, what should i do?

i have turned off screen sharing, and when i try as the host and as the participant i cannot share.  However one participant has been able to share.  Any idea how? Also I can't seem to get back to being able to share as the host.  When i log in i have the option to share.  As soon as other participants join i no longer have ability to share.  Please help!!! 

パソコン環境ではカメラ機能が無い為、IPADでちょくちょく利用しております。 最近共有画面でプレゼン資料を提示してポインターを使用しますが、パソコン上ではポインターを矢印に変更できます。しかし、IPADでは赤いポインターしか表示されません。何方か設定方法をご教示願えませんでしょうか？

Curious if there is a way to share one's screen, but have it display as another attendee instead of occupying the entire screen and minimizing attendee displays.  In context: I have a question set to explore with a group of attendees. I'd like to have the question display itself as "an attendee," so it's minimized and utilized as a quick reference instead of the main focus. I want to keep the focus on the people. Thanks for the assist! Arch

No text available

I am furious! I am an TEFL teacher earning very little and have used zoom for the last 2 years with one to one lessons of one hour.  My students and I are now very used to zoom, but there is no way I can afford to upgrade and pay 120 pounds!  What's more, I had NO warning of this!

quisiera saber que plan y como adquirirlo para que zoom acepte a mas de 300 personas y sea ilimitado en reuniones, pero nose como hacerlo, soy de Argentina 

定期ミーティング　毎日　9時など　を設定しますが起動しません。アプリでもＷＥＢでも同様です。ホームの時計の下のスペースには、今日予定されているミーティングはありませんとなっています。ちなみに、単発のスケジュールは問題なく起動します。御教示お願い致します。

Hi all, I have a paid account at Zoom, Zoom Pro plan, my questions:1. Do I need to pay more to add users to my pay account?   The users I will add have a basic account.2. If I need to pay, How much will cost for users? Thanks

Hi to everyone, i just had a zoom call with the link starting with "us02web.zoom.us". when i opened it i got the "join call" page, but ihad to download the client. the file had "zoom_###spgfpwfèaf+apds+vèg.exe (a lot of weird numbers and symbols).i didn't pay so much attention and i opened it and did the call. now there is my doubt: could it be a virus link? because the .exe installer file disappeared after installing (then i downloaded zoom from "zoom.us" site and it hada normal name and .exe file did't disappear. i hope someone can clear me because im afraid i got scammed

No text available

Hello Zoom world, Do you know if there is a problem if you try to logon to Zoom web with an user that is currently hosting a webinar?The same user could configure new meetings/webinars when is in an active webinar/meeting?Is there any check that prevents this kind of currently activity? Thanks in advance.