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499,215 Members

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Join Us This June: Expert Sessions, Product Updates & More

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Get excited for Zoomtopia 2026: October 20th (Americas)/October 21st (EMEA, APAC and Japan)

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Recent Activity
Help Others

Harvey SongNewcomer

Mail & Calendar

Cannot receive email from zoom after the record file is ready

I’ve noticed since the beginning of this week that Zoom stopped sending me notifications when my recordings are ready. I already checked my Zoom portal and confirmed the setting is turned on. Our company Exchange server isn't receiving these emails e

Meena SundarExplorer

Meeting Tab disappeared in the updated Zoom - Functionalities Lost

I am experiencing the same issue. The Meeting Tab is completely missing in the updated Zoom app. This entire functionality has disappeared, and it is extremely frustrating.@Zoom – Please address and fix this issue immediately. Without access to the M

Prabh768Explorer

Zoom VDI Media Synchronization Problems: Mac-to-Windows 365 Cloud PC Configuration

Problem StatementWe're experiencing media desynchronization when conducting Zoom meetings through a Windows 365 Cloud PC environment accessed from Mac endpoints. The primary symptom is audio-video timing misalignment during video conferences, suggest

Sylwia JExplorer

Missing 'lower hand' and 'ask to unmute' as host and cohost

Hello Zoom Support Team,I am experiencing a persistent issue on my Windows laptop and would appreciate your help.Since I bought my device (HP OmniBook 7 Laptop 17-dc0xxx, Windows 11), two host/co‑host controls are completely missing in every meeting:

Lex NepalNew Member

Problem to split 1000 participants in zoom meeting

I am having problem in having two meeting at the same time in zoom where i have purchased 1000 participants package. How should I make two meeting at the same time using this 1000 participants. package

jaja2Newcomer

No puedo ver una grabacion

Hola, no puedo ver una grabación de un seminario compartido, me dicen que los demás participantes si lo pueden ver. Adjunto pantallazo con el problema.Agradezco  la ayuda.Saludos.

KielTProduct Adoption Expert

Success Guides: Events & Webinar

Events on Zoom: Getting It Right From Day One

You've got the license. You've seen the demos. Now it's time to actually host your event, and you want it to go well. Not "we'll figure it out next time" well. Actually well.Good news: the platform is designed to make this achievable. But there are a

heidi BachertNew Member

one time upgrade

I would like to upgrade my account for only 1 occasion; a celebration of life (death of a mother).I do not want to buy a 12 month upgrade Is there an optionI need 2 hours zoom time

Chaz2Newcomer

Hi, My housebound 94 year old MIL has been using Zoom on her ipad since Covid lockdown to keep in touch. She finds it invaluable. Recently she has experienced problems logging in to meetings due to continuous pop ups asking her to upgrade and now the

Susan LieboldNew Member

Recording stopped then started an hour later ?

Hoping someone can help me out with this. I started the recording at the beginning of the meeting. We got the standard audio notification that the meeting was being recorded. Then over an hour later the same audio notification came on letting us kno

Harvey SongNewcomer

Mail & Calendar

Cannot receive email from zoom after the record file is ready

I’ve noticed since the beginning of this week that Zoom stopped sending me notifications when my recordings are ready. I already checked my Zoom portal and confirmed the setting is turned on. Our company Exchange server isn't receiving these emails e

Meena SundarExplorer

Meeting Tab disappeared in the updated Zoom - Functionalities Lost

I am experiencing the same issue. The Meeting Tab is completely missing in the updated Zoom app. This entire functionality has disappeared, and it is extremely frustrating.@Zoom – Please address and fix this issue immediately. Without access to the M

Lex NepalNew Member

Problem to split 1000 participants in zoom meeting

I am having problem in having two meeting at the same time in zoom where i have purchased 1000 participants package. How should I make two meeting at the same time using this 1000 participants. package

jaja2Newcomer

No puedo ver una grabacion

Hola, no puedo ver una grabación de un seminario compartido, me dicen que los demás participantes si lo pueden ver. Adjunto pantallazo con el problema.Agradezco  la ayuda.Saludos.

heidi BachertNew Member

one time upgrade

I would like to upgrade my account for only 1 occasion; a celebration of life (death of a mother).I do not want to buy a 12 month upgrade Is there an optionI need 2 hours zoom time

Chaz2Newcomer

Hi, My housebound 94 year old MIL has been using Zoom on her ipad since Covid lockdown to keep in touch. She finds it invaluable. Recently she has experienced problems logging in to meetings due to continuous pop ups asking her to upgrade and now the

Susan LieboldNew Member

Recording stopped then started an hour later ?

Hoping someone can help me out with this. I started the recording at the beginning of the meeting. We got the standard audio notification that the meeting was being recorded. Then over an hour later the same audio notification came on letting us kno

治伸宮城Newcomer

Japan User Group

プラン変更

プランをプロに変更して料金を払いましたが、変更されていません。どうすれば良いですか？

Nee2Newcomer

Can't create a meeting! Only get circle of doom. What to do?

Hi folks. My first post here... I click on 'meetings', I get the circle, with nothing coming up... suggestions? Have shut down laptop/ rebooted etc.

Danny PerottoNew Member

All My Notes completely disappeared — Pro subscriber — urgent data loss

Hello,I am a Zoom Pro subscriber and I have lost ALL the content of my Notes completely.Here is my situation:I can still see the titles of my notes, but all the content/transcriptions inside have completely disappeared I had many notes linked to past

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