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Ma901Newcomer

Errors when trying to change email address or create new account

Hello, I am trying to change the email address in my profile, and get this error:  Unable to update email(Error code: 33000). The support chatbot recommended I try to create a new account.  When I do this, I get the same error cod

2602

37 minutes ago

Ben FNew Member

Contact Center

Looking for a sense check on coaching Knowledge bases

We are using AI expert assist to help in the contact centre and the past week I’ve been looking at the coaching section of the knowledge bases and trying to figure out the best way to handle it. Currently I have been filtering by “no match” then mark

1 hour ago

JakepreferedNew Member

Phone

Zoom Phone Bug? Connected Call With No Outbound Audio

I'm hoping someone has run into this, and solved it! We're experiencing daily one-way audio issues on inbound Zoom Phone calls. What happens: - The phone rings normally.- We answer the call.- Zoom shows the call as connected.- AI Companion/transcript

2 hours ago

WaterheronNew Member

Virtual Agent

Can Zoom participants not a host have a default AI note taker.

This is my first time asking a question here: At our last zoom meeting for the first time I noticed a tiny ai note taker request that had not come up before.. I asked the host if it was his, he replied it was not his, as his work computer zoom will n

3 hours ago

fadwamusa3Newcomer

Events

I have missed a zoom today, is there a video show or copy of that meeting I can see

No text available

1755

5 hours ago

joshbrage_ZEEmployee

Events

How does Expo work for exhibitor booths and one-on-one conversations? (Solution in post)

A user asked how Expo actually works in practice — could it support real vendor booths where attendees browse, click in, and end up in an actual conversation? Mike walked through a live example: build out exhibitors on a floor attendees can navigate,

602

5 hours ago

Salma AktherNew Member

Meetings

meeting presentation

abcds

8 hours ago

Danial MasruroiniNew Member

Meetings

Scheduled meeting disappears from all accounts but stays live on Zoom's servers ("Waiting for host")

We've had this happen twice now, on separate occasions, with different hosts on our organization's Zoom account:1. A meeting is scheduled normally (directly via the Zoom web portal, no third-party calendar add-ons involved).2. It appears correctly in

531

10 hours ago

Cynthia CowleyNew Member

Contact Center

End my monthly subscription

I need to cancel my monthly subscription. I no longer need to use the Zoom Platform. Please let me know how to do this.Thank you,Cynthia

121

13 hours ago

Andraya WilliamsNew Member

Meetings

Recording Lost

I recorded two sessions today for an assignment and when I converted the first meeting, everything worked well. I ended the recorded on the second meeting, then starting with my cohort member to the point where the zoom meeting ended (5 minutes after

291

13 hours ago

JakepreferedNew Member

Phone

Zoom Phone Bug? Connected Call With No Outbound Audio

2 hours ago

WaterheronNew Member

Virtual Agent

Can Zoom participants not a host have a default AI note taker.

3 hours ago

fadwamusa3Newcomer

Events

I have missed a zoom today, is there a video show or copy of that meeting I can see

No text available

1755

5 hours ago

Salma AktherNew Member

Meetings

meeting presentation

abcds

8 hours ago

Danial MasruroiniNew Member

Meetings

Scheduled meeting disappears from all accounts but stays live on Zoom's servers ("Waiting for host")

531

10 hours ago

Andraya WilliamsNew Member

super TNewcomer

Annotations drawn from iPad on Windows Screen Share vanish immediately (v7.1.5) - Anyone else?

Hi everyone,Is anyone else experiencing an issue where annotations drawn from an iPad onto a Windows PC's shared screen keep disappearing instantly?The Problem: Host: Windows PC (sharing screen, Zoom v7.1.5) Participant: iPad (annotating via View O

39410

15 hours ago

Lexi WilkinsExplorer

My Notes

Issue with “Transcript is unavailable” in Zoom Notes

In Zoom Notes, I see the live transcript during meetings and the note indicates a transcript exists afterward. When I click Done, sometimes the transcript is available quickly, but other times I get “Transcript is unavailable” or it takes 1–2 days be

87316

17 hours ago

dempNewcomer

Billing & Account Management

Admin settings

I'm solo account owner and have no admin users attached to my account. If I want to change some certain settings I get a message that says I need to contact the admin manager. However, that's me! How do I resolve so that I can change settings?

5062

18 hours ago

Kazazis25Newcomer

Meetings

Where is my recording ?

Hello Can someone help me please - I had a zoom meeting that I was the host and I recorded it and I cannot find it - before it would be emailed to me and now nothing - not in my recordings & transcript tab either. Have I lost it ? 

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