Webinars

When you share a video why does it show to webinar participants the information that the named person is sharing their screen, before the video or slide comes up?? Can this be hidden?

Since yesterday I've attended several webinars with many questions and answers, but I can only see my own question in the Q&A box. I've checked with another user and there were hundreds. Why can't I see them?

For some reason when I'm in presenter mode during a webinar (in Google Slides and presumably powerpoint) I can't open the chat box. The Q&A and participant boxes pop up just fine, but not the chat.  I've tried popping out the chat box before entering presenter mode but still no luck. Does anyone have a solution to this? Thanks!

Hi,What happens if I'm hosting a webinar, advancing slides (with no co-host), and I lose connectivity during the event?  Does the webinar end for everyone? Thanks!

Hey Everyone,I am trying to track attendance on our zoom meetings with clients through Hubspot. The only way I have found to do this is through the webinar feature. The issue with the webinar feature is that I want I would like it to perform similarly to the meetings function. I know, they are not the same thing and I understand I am looking for a workaround.The goal is that each person can be sent a single link to the webinar and it will have them attend as a panelist rather than an attendee. this way they can mute/unmute themselves and interact in what feels like the same as a meeting does currently.Any thoughts or suggestions on a possible workaround would be very helpful!Thanks in advance to anyone who contributes!

My TV is a Panasonic Smart TV - "TX-40JX850B 40" Smart 4K Ultra HD HDR LED TV". I have been trying to watch Zoom conferences on it, via the Web Browser (supplied with the TV), but I keep getting the error message - "Server Not Found (E-302)". This link worked on Friday (09-12-22) on my PC, but it gave me the error message, when I tried using it on my TV web browser- https://tinyurl.com/5c3af4ym.I have asked this question of Panasonic, but they can't help me, they suggested that I got in touch with Zoom. They do have a number of in-built Apps on this TV, but Zoom is not one of them.Any advice?

Hello, I have contacted Eventbrite and I have done all the steps and everything works on their side.I need to connect a zoom webinar account to one of our event and it keeps saying that there is no permission from zoom to do so.  The event is in a couple of days, please help me out and you can contact me on *********** Thanks a lot in advance.

We are hosting a 5 day conference (3 hours each day) with a variety of speakers.  The speakers time slots are predetermined.  In between speakers we have included 15 minute time slots for sponsors (vendors) to present.  Is there a way that sponsors can register and choose and claim an open time slot to present? 

I recently held a webinar with two speakers. I wanted to show both speakers at the same time regardless of who was talking at any given time. I followed the instructions on the zoom support page which said that I needed to 'spotlight speakers for everyone' which I did. Both speakers were shown at all times during the webinar, but the recording was switching back and forth between the speakers whenever one of them was talking.  I need to have BOTH speakers faces shown during the recording for marketing purposes. Can anyone tell me how to do this?

When attending zoom events, link/invite is in Facebook, I can't hear the presenter or others in the zoom event, or sometimes the speaker's voice is warbled.  I test my audio (video and microphone) prior to each session and everything is working as expected.  What is wrong?

My colleagues and I host a webinar series. At the end of the presentation, we often need to talk with the speakers without attendees being able to hear or see us. Is there a way to force exit all the attendees at once, leaving only the hosts and panelists? Currently we are having to end the webinar for each individual attendee one by one which is tedious and time-consuming. Any suggestions or are we missing something?

People register for our webinars using our website which uses the JWT API. The registrations always includes name email and 1 custom field which use information from our database. This normally works perfectly but at our latest webinar it turns out that at least two people who successfully registered using this method joined the webinar with a second registeration (different id) which has no custom fields and uses a different email that is not in our database. (one of them had a typo the other a alternative gmail adress). If i request the registrants using the api I find that the normal registrations using our API method contain a lot of empty fields we don't use like address, city, country, zip, state, etc.But these outliers dont even have those fields. The only fields they contain are  first_name (which has first and last name in it weirdly), email and an empty custom fields array.  I don't understand how these people got a second registration that i'm pretty

I joined an AbilityNet webinar today - seeing someone else's desktop and the presenters gallery only was shown.I could see the presenters, and presenter's slides & audio were fine. The usual participant control toolbar was different: No video on/off feature - saw "Audio settings" in the bottom left hand corner only, followed by Chat / Raise hand / Q&A /  Closed CaptionNo participants were visible in the gallery view.The chat feature was disabled. How do I get to see my own picture and / or those of any attendees ?How can the chat facility be re-enabled ? Hovering over the screen with my mouse didn't reveal any other options. Thank you.

I AllHow to change user name in webinar and keep all the template he have ?

Hi! We're trying to enable live auto closed captioning with Rev.com for Zoom webinar. We're already using  Restream for livestream to our FB and YouTube pages and launch this when we begin our webinar. We cannot add Rev to the Restream platform because they don't support it. How do we keep our livestream with Restream in tact and add Rev.com closed captioning to our zoom webinar?Thanks!

Some people are registering for our event tomorrow and most are getting an email that they are registered and then that their webinar registration is canceled. It is happening right after they register. We are not denying registration from other countries. Yesterday we turned off the auto approve, because clearly we can't trust Zoom to approve. HELP - We can't manage the emails and us registering them by hand (which sometimes doesnt even work)Shay in Red Deer, AB 

This is first time we are attempting a hybrid webinar.  The co-host will present content to those who are inperson  by mirroring laptop and then remote to attendees.  Would like to use camera for co-host to address both audiences. I have seen something like this similar where the speaker was visible in upper corner with our impeding on content  

If I create/set up a webinar, can someone else host it for me in my absence? What about their ability to run the Q & A session? Do they need any special permissions or instructions? There is a 2-day webinar I host that is typically split into two days because of two topics being presented.  I also monitor the Q & A for each day associated with the webinar/invites. The idea presented recently was to make it a 1 day format, but I cannot be in two places at the same time.  If I created two webinar invites, could I host/monitor one and then assign the other one to be hosted/monitored by another person? We need the webinar format and not meetings. Breakout session would be ideal, but that's only for meetings and not webinar. Also, the issue of needing to monitor both sessions would still be an issue in breakout session. I cannot monitor Q & A for both times/sessions. 

Hoping someone might have some answers or help 🙂 I have setup the "Requiring authentication to join a meeting/webinar" within the 'Security' step plus in the individual webinar link, so that the report will include email address of the attendees. But I have pulled the report this morning and the attendee emails haven't been provided???? Any idea how to resolve this? Thanks in advance

How do I edit a Zoom webinar email invitation?

Hello, yesterday I did a webinar applying the new branding options (name tags and screen saver), but when I download the recording they don't appear. Is there a way to get the recording as it was broadcast?

How do you setup Zoom so that the login verification codes get sent before they expire? We host webinars across a number of computers that are installed in meeting rooms and email verification codes take much longer then 10 minutes to arrive.

zoom webinarsで開始前に、パワーポイントのスライドショーを共有で見せて待機画面にしたいのですが、やってみたら参加者側にパネラーのアイコンが表示されたミニウインドウが表示されます。スライドショーを共有中は全部のカメラはオフです。参加者側にアイコンを見せず資料だけを見せる事は可能なのでしょうか。ZOOM　meetingsでは共有を見てる側はミニウインドウは出なかった気がするのと、アイコンや名前を非表示に出来たと思うのですがいかがでしょうか。 

Hi, I am looking to send a follow up email to webinar attendees but it has been more than 7 days since the webinar ending. If i schedule the email for '1 day post webinar' will it not send at all or will it send immediately to the webinar attendees?

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