Webinars

We are doing a training workshop and will have 15-20 participants in it, who want to ask questions and offer thoughts. If we set the Viewing to "Speaker" it sill highlight only ONE of us who is talking at once. 1) How do we set it to keep BOTH of us onscreen even when 1 of us is talking? And then, 2) when a workshop participant speaks how does it go to THEM and come back to the two of us while we answer? We've always used regular Meetings for this, not "Webinar". And we wish to record it for future use. Advice? 

Hi guys, I am reaching out to you to check if there's any solution for me - I feel quite hopeless because the technical team seems cannot solve this.  The time is ticking because my pending cancellation ends on the 13th of January.Here's my problem:- I've purchased a zoom upgrade along with a webinar on 13th Jan 2023 for my wedding purpose- I then stopped the subscription because I no longer needed it- Before I stopped the subscription, I could still see my video in the log record. But now, I don't see it again, but my subscription is not yet gone because it will be gone on the 13th of Feb.- Technically, I should still have the right to that record.- I told the Ticketing support, and they said it was a technical glitch- But then technical support says is not technical problem or not understanding my case- I tried to look for a solution. One solution said is to resubscribe from the webinar, and that way, I can have access again to that missing recording, and I don't see that o

We plan to organize a B2B event and expo that will last a month. There will be boots, webinars, meetings, virtual networking,,... a lot of interaction with the aim of connecting buyers and sellers in specific industries. What would you like to find out and get if you were a seller or buyer at such an event? Tom

My client has already sold 4 tiers of sponsorship. Platinum, Gold, Silver and Bronze. is there anyway around the 3 sponsorship tiers? Thanks guys 

Hello-I set up a webinar with custom registration questions.  About a few weeks before the scheduled webinar, I changed the wording on the questions.  Confirmation emails were sent one week, one day and one hour before the the webinar. The day of the webinar, attendees got a message that said "Register for this webinar.  If you've registered for this webinar or have been invited as panelist, join via the link in your email invitation or sign in to your account, with the "Register" button below the message. Eventually, most folks figured it out and got in. Since I did this with two future webinars-can I expect the same issue will occur? If so, how can I guide the attendees to lessen confusion and frustration.  Thanks in advance for your time!

Hello;   every time I set up a new webinar, and make registration mandatory the invitation has the name and email of one of the registrants from a prior webinar.  ow do I get rid of that. 

For several years we have been using Zoom webinar to livestream our church meetings - very successfully.  The video and audio quality have been consistently good.Recently we have been noticing a bit of crackling/static in the broadcast.  We have tried "original sound" off and on, plus tried different background noise suppression settings, all without much success.  The equipment and setting on our end have not changed so I can only assume that it's originating from the Zoom software - perhaps a new version?Anyone else experienced this?  Any solutions.Thanks for your time.

Hello...If i purchase a webinar functionality today (1 month) will I have access for 30 days from today or is it prorated by the calendar month?

I am trying to view the customised registration questions for a past event (within 30 day window). However, when I search for the event (on report management page) using the webinar ID, zoom webinar says there is no event details associated with the ID no. I can see the event in past webinars but the event ID doesn't work and a past event does appear in the list. I have had this problem from day one after the event. I originally created a zoom event (which created the webinar instance). I'm wondering if I have missed a step linking zoom webinar to zoom events. Any help would be most appreciated. I'm basically trying to view the customised questions results in my registration report. 

We're creating a monthly recurring meeting that folks will register for. I need a way to export registration reports for specific sessions of the recurring meeting. Participants can select which sessions they will attend, but the report doesn't show which sessions have been registered for, just the whole series. The only way to see that is by looking at the individual confirmation emails sent to each registrant, which is not at all helpful. Is there a way we can view session specific registration for recurring meetings in a report?   Thanks

Hi, I've been customizing the registration confirmation email template, but there are a few things I can't seem to get working. the first part of the email seems to be indentedwould like to move the speaker title, comments, etc to the side of the speakers picture (tried rowspan but didn't work)if possible would like to have the speakers picture as a circle. below is the code for the email and attached is a screenshot of what it generates

I just did my 100th zoom webinar and for the first time Zoom had disabled panellists' cameras, it said the host (me) needed to un-disable them. So instead of having a nice warm-up chat before hand I had a stressful few minutes trying to find the setting to do that. This is not the first time Zoom has changed the settings. It also disabled the "1 week reminder". Why is Zoom the only software company I know which changes settings without informing people? And for such a stressful task as moderating a webinar!  I made this screenshot to show where the setting is to change it - although if this situation happens to you, I guess you will be lucky to find this post in 2 minutes. Open the 'participants' box, go to panellists tab, then tick on 'allow panellists to start video'. 

Hi, I have a problem with a user if he wants to edit a zoom meeting in Outlook, it says ''Error 300, cannot edit webinar''. version of ZOOM and outlook is up to date. does anyone know how to fix? Thanks.

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Hi everyone,I recorded a Zoom webinar yesterday and tried to save it locally to my external hard drive.  The folder is empty!  Is there a way to go back and find it on Zoom so that I can save it to my hard drive?

How does the administrator do this?  Thanks in advance!

Hello,Is it possible to suppress this registration pop-up from appearing. If I'm on the Panellist I don't get prompted, but do if I'm an attendee to the Webinar. Obviously if I sign-up to Zoom, creating an account, then it bypasses me straight into the Webinar too. Thoughts/help much appreciated. Thanks,Steve 

Hola,Me he descargado el reporte de asistentes de un seminario web pero el campo de "correo electrónico" me aparece vacío en todos los asistentes.Cómo puedo obtenerlos? Muchas gracias.

I always have a few attendees who need to call in by phone. But now, Zoom is not generating a call in number along with the registratation link. It seems to be saying that I need to upgrade my account (for a lot more money) in order to get the telephone add-on. Can that be right?

I would like to confirm that emails were sent to attendees and those who were not able to attend. I don't see anything in the reports that includes this information.For reference, in our prior webinar platform the host received a follow-up copy of each email type with a note sharing "this email was sent to XX people."

We have connected and authorized Zoom access and followed all steps as described here.   I got confirmation page that Zoom and Salesforce are connected. After that I went ahead and followed these steps mentioned by Zoom and got stuck on step 5. No webinar is being posted to the Salesforce. Numerous refreshes do not help. Did anybody from you experienced something similar?  Log in to the Zoom portal.Create a Webinar and set registration approval to manually approve.Create 2 different registrants for the webinar.Log in to Salesforce.Navigate to the Zoom Webinars and click the webinar.Note: You may need to refresh the page to synchronize Zoom and Salesforce.

Do attendees HAVE to register for a zoom event or is it possible for me to send attendees a direct join link or otherwise invite them without them registering? Background: I am hosting an event that has registration on a different portal and, in the past, we had people register on that platform AND register through zoom which is a lot of steps for them. Is there any way to avoid the second step and just have people able to join the event without registering?  I have seen the pre-registration option which is possible (I have emails for those who register) but I don't see anywhere if I can continue to "pre-register" people after the event has been published. 

The registration form for our next webinar didn't ask the delegate whether they were an existing customer. When they click the Join the Webinar link, can I set it up to ask the question - Are you an existing customer? If not, what's the best way to get this information from all delegates? BRSarh

Is there any cloud storage included in the base webinar plan? if yes - how much and how to access? if no -  how do you add cloud after purchase? TIA!

Hi, guys.  I've been setting up a webinar through Zoom Events with a volume of about 100 attendees. I've recently found out that when people are registering with email addresses, they receive an email of verification code in the first place which shows an old image of masthead, not the one currently uploaded. It looks like the same problem happens when I send out a speaker invitation masthead image had been changed several times due to design and panel changes. I'm trying as many delete and saves as I can but it just simply doesnt' work.and It looks like Zoom doesn't provide real support for normal users. Can anybody help me?