Webinars

My studio setup regarding the picture is two external cameras (one digital mirrorless Fujifilm and one iPhone 12). I work with external lightning (studio light). The picture in my computer looks like HD-quality, really flawless. But for the participant in the webinar, the resolution is bad. A corny picture, sometimes even sound is lagging with the lips movement. I've ticked all the boxes in the video settings/advanced section:Optimize quality of the video I send with de-noiseOptimize quality of the video I receive with super resolutionUse hardware acceleration for receiving videoUse hardware acceletation for sending videoI ticked the box in recording settings for Optimize for 3rd party video editor.So basically, why does the picture look like the attached one anyway? What am I missing in the settings, etc?

We have a Pro account and are looking to host 3-4 webinars per year. Can we upgrade to the Webinar subscription as needed for the month of the webinar, cancel it after and repeat?

BonjourDans le cadre d'un webinaire avec inscription , comment mettre une date limite?Merci

I am pulling the survey report, but nothing is on it. Does the survey report only show data for a survey that was created in Zoom? I am using a 3rd party survey link.

Hi all,Hosting my first webinar tomorrow. I've learned there is not the equivalent to a "Waiting Room" in Zoom Webinar for me and my panelists and the advice is start as a "Practice Session" -- and just to confirm: to go live (that is, let attendees hear me / see us), I would then simply click "Start Webinar" and we would be live? And if this is the correct order of events, my instructions to panelists and co-hosts would be to join the "Practice Session" ahead of time and then we all go live. If someone can confirm (or deny) the above that would help put my mind at ease. Any other practices for this would be most welcome. Thank you,Rob

I am trying to live stream to a Facebook group. I have enabled the broadcasting in Advanced Meeting settings to Facebook however when I start a meeting no option comes up. I only get YouTube as an option. please help! No idea what to do. 

When a presenter is sharing their screen, we need to be able to also see an open window with an ASL interpreter translating for the deaf community. Is there a way for the presenter to share both screens at the same time?

Is it possible to start a practice session the day before a scheduled webinar, end it, then start another practice session before the webinar goes live at its scheduled time (ie can you do more than 1 practice session for a webinar? 

Hi all,We have been using meetings and webinars successfully for events in excess of 200 attendees (our webinar package has 1000 seats)This week we have a webinar scheduled and planned to use breakouts... not realising this is only possible with a Sessions or Events package.We figured this limitation out and I persuaded my team to upgrade to Events. So far so good...But now I found out we only have a 100 seat events package (because thats all you can get if you only want a 1-month upgrade, the bigger capacity upgrades are available for 1-year only)But now I'm really confused... which seat limit applies?? We still have the 1000 seat webinar license and over 200 registrants... and the webinar is still a webinar (albeit now with breakouts and other new features enabled). Will the 200 people still be able to join? Or will Zoom cap the event at 100? But how does Zoom decide (and hence how do I know) which limit applies? Surely it would be unfair to cap all our webinars to 100 now

I have two different Zoom accounts set up on Zoom One where different groups attend webinars at the same time. This morning at 12h30 SATS, both of the accounts crashed at the same time and would not allow the hosts back into the webinars. Both of the accounts were run on different PCs, different networks with back up power supplies and at different locations. What could have caused this and how do I prevent this?

hi 🙂 I had webinar and used the setting that participants that register after the webinar can watch the recording. However now when a person registers it asks passcode and that doesn't work. (It says wrong passcode) Even when giving the correct one. What to do? 

I just ran a Webinar and configured it to 'Automatically start recording when session starts'. The recording was set to local. I discovered after the webinar that there was NO recording. It hadn't started. Am I a complete idiot or did Zoom fail? Now I have to record it again because many people didn't join but were offered the recording. This is NOT fun. Thank you for any ideas! Cristi

Hi, How can I send a recording link without the transcript, chat, etc? I only want to share video and audio for a specific recording. Thank you.

Can I transfer, copy or mirror all my Zoom Webinar Setup properties to a new Zoom Webinar Account?

During a recent webinar my mac pro was alternative host. I was not able to choose share audio. I am reading in the community that the multiple sharing needs to be changed to single sharing.Will zoom please add a tool tip in app for this? The current in app info tool was not clear about the problem or the solution. Any changes to this application where a solution is explained are welcome. Even at the bottom if the share window....But the multiple share and single share needs a chart or something so that non engineers can understand the features without reading 10 pages of text. And this feature of sharing audio is used frequently by users/ panelists/ co-hosts in webinars who did not create the webinar themselves. Thank you for considering these ideas.iOS 14.   zoom 13.6   corporate enterprise account

Hi guys,  i have one problem. When i add zoom webinar and go to tab branding i upload image. Image is in big normal size, but when i copy link from registration, image is small. It is like zoom crop picture and look's small. Can you help me please!

I am trying to map zoom registration questions (custom questions) to Pardot prospect fields. I can see the custom fields showing up in Pardot, but the mapping is not taking place. In this article (https://support.zoom.us/hc/en-us/articles/206003126-Using-Zoom-Webinars-for-Pardot#installing-from-the-zoom-marketplace), it states that you should map custom_questions as the Zoom Registration Field and custom_question as the Pardot custom field, and that you should only need to do this one mapping in order for it to work for any custom question. However, the issue I am running into is that custom_question is not an option in the Pardot custom field drop down. The actual field itself is showing up and I've mapped to that field, but the data is not syncing.   These are the two fields I'm trying to get to populate in pardot - they are custom fields that were created by Zoom when the question was created in the zoom webinar.  &nbs

I was provided through Iansyst a HP G9 laptop. For whatever reason when I'm on zoom my microphone won't work? I can hear them but they can't hear me. An engineer from Iansyst says the problem is on zooms end?? Any suggestions.Thanks 

I'm attempting to become part of a simulive webinar, but I'm encountering an issue where I'm not allowed to join. I've tried using the hub host, alternative host, and speaker access options, but I keep getting an error message that says, "Joining meeting timeout - Please use host/alternative email to start the webinar." What should I do to resolve this problem?

I am looking to host a hybrid multiple-session Zoom event that will take place over seven days over one month. I see that the maximum duration is six days for this type of event. Are there any ways to get around this maximum duration? I see that a recurring series would also work in this situation, but I want to be able to use the lobby feature, custom registration questions, and hybrid tools that are included in the multiple session types.  Any suggestions on the best way to move forward? 

We host a webinar several times a week and include a post webinar survey.  There isn't a way to set up the survey in the webinar template, instead the survey must be entered manually for each webinar session.  This is very cumbersome and time consuming.  Anyone know a work around?  A year ago, I was told by Zoom this would be forthcoming as an enhancement, but to date I'm unaware if this has been done?  Please advise. 

I've set up a virtual training event where there are 3 different sessions. People will buy tickets to the particular training session they want to attend. They will then have access to the recording(s) post event. From what I can see, all recordings will appear in the lobby. Will the session recordings only be available to those who have bought a ticket to the corresponding session?  Eg. If Lucy brought a ticket to session C will she only see a recording for session C in the lobby (post event)? If David brought tickets to sessions A and B will he only see recordings A & B in the lobby (post event)? Or will David and Lucy see recordings of all 3 sessions?? Many thanks in advance Amy 

We are sending invitation email to customer (B2B) for zoom webinars via Hubspot. We want to prevent them from drop-off from pre-registration. Ideally, customers can complete registration with a single click of the "register" button and we can obtain the information of registered customers (company name, name, email address, etc. ). Can we achieve this with zoom webinar by integration between hubspot and zoom?

How can a webinar survey be sent to people who registered for the webinar but did not actually attend the webinar?

Good day, Recently hosted a webinar where we linked Zoom to Eventbrite. Unfortunately, there were 2 types of invites to a webinar, one that was sent out at to correct time and another that was sent out 1 h later (some attendees did receive on correct time Google calendar event, and some received 1h later Google calendar invite and some received both of them and both of invites looked different)  I did see that for some error was fixed by checking time zone, mine was correct on Eventbrite, Zoom and PC - GMT+3Can someone explain why this is happening and is there a way to fix this, so it doesn't happen in the future?Thanks.