Webinars

I just ran a webinar with a pre-recorded video.  Many people have said that that the video quality was poor and they couldn't read the slides.  Why is this? Thanks

We are well versed in producing Zoom webinars, and are currently trialling Events; predominantly for the backstage area (a terrific innovation). However, it does not appear to allow the host to remain backstage whilst screen sharing directly into the live webinar. Is there a solution available here that allows the host to remain backstage whilst screen sharing to attendees?

Can a Zoom co-host convert his/her co-host's meeting to a webinar on behalf of their co-host?  My coworker/co-host does not have a webinar license and created a zoom meeting and sent out the link. They need their zoom to be a webinar and made me a co-host.  The meeting does not show in my upcoming meetings so I do not know if I do not have Convert meeting to Webinar option to the right of the Start/Edit/Delete buttons at the bottom. Is there a way to convert it through my account even though I am not the owner? This is in an effort to not have to change the link for those who have already registered for her meeting

Why did it place attendees of my webinar that required registration in a waiting room?  I didn't see any notifications during the webinar that anyone was waiting in the waiting room like you would on a meeting.  Any ideas?

I was recently experimenting with the 1080P setting checkbox while creating a new webinar.  The quality upgrade for attendees was drastic.  But I only seemed to get better quality when viewing on a PC.  When I was viewing the same webinar on my Mac I was only receiving 640 X 360 resolution video.  If I promoted that Mac up to a panelist, the video quality jumped to 1080.  I was on the same internet connection for both the PC and the Mac, so it wasn't a bandwidth issue.  Has anyone else seen the poor quality only while watching on a Mac?

Whenever we host a webinar with external panelists, they always have issues joining and are forced to join as an attendee, and then I have to promote them to panelists. This makes it difficult to do a practice session prior to the webinar since I have to start the webinar to promote them. Any ideas of why this happens and how to make it so they can join as panelists the first time? I don't turn on the authentication to join, but would that make this stop happening?

I have just run a webinar in which the panelist links had changed between the time I ran the practice session (a few days earlier) and the live event, fortunately I spotted in time and circulated the new links, what would cause the panelist links to change?I was under the impression that they were fixed once generated!Thanks.

For the zoom webinar, we put in a wallpaper. But this background does not "transfer" to the youtube webcast (it remains a black background). Is it normal? Any solution? Thank you 

I have upgraded my zoom pro account to webinar in one month mode for using the breakout room, but I find the prerequisite to enable the breakout room is Zoom Events or Zoom Sessions license.  Can I buy zoom events licensee in one month mode now to enable the breakout room in webinars?  

I have a Polsen USB mic that we plugged in for a zoom webinar.  When just two people were in, the audio was fine.  We went live and a 3 presenter joined plus 50 attendees.  The main mic started to crackle.  It seems to be some issue with the audio compression that Zoom employs.  Anyone else have this issue and what is the fix?

In other words, it would look like a webinar with 2 panelists, but one panelist would be a presentation.

We accidently cancelled several Webinar registrations.  We are blocked when we try to reregister them.  How can we reregister those contacts? 

I trimmed the end of my recorded webinar but would like to recover the full recording, is that possible, and if so, how do I do that?

I am running webinars on a regular basis as the zoom owner and always with one panelist and normally around 150 attendees. I always have a test with the panelist (in webinar mode) before the webinar but more than sometimes the sound during the actual webinar is much worse than the test (which always are good). I have so far not required any headset or mic for the panelist. What is the right set up and tech requirements to avoid the sound problem (video is always ok).

looking for an assistant to set up zoom and assist with presentations for less than 100 people about 2 presentations per week at present.my contact is ***********   

Is anyone here an expert on zoom events that can offer consultancy for an hour?

Can anyone tell me if the button to report inappropriate behavior is available in webinars.  In meetings, this appears in the Information dialog, which is reached by clicking the shield icon up in the upper left corner.  We need to be able to use this feature to help stop people spewing out hate speech at our public meetings.  The documentation seems to be unclear as to whether this feature is available for webinars.  I am looking at this page: https://support.zoom.us/hc/en-us/articles/360042791091-Reporting-inappropriate-behaviorIt says how to do it for meetings, but then later says if the meeting or webinar is over, use the web form.  We need the button to be active during the webinar, if it is available for webinars.  Thanks in advance!

I have a Zoom unlimited Sessions license. I have a local-recorded Zoom webinar that I edited outside of Zoom and saved on my laptop. I would like to bring that edited video into Zoom Cloud so I can schedule a Simulive event. I have searched high and low and can not see how I do that.  Failing that, can you advise me how I take that Zoom local recording, edit it in Zoom, and then transfer it into Zoom cloud so I can use it in my Simulive webinar event.  The only editing I need to do is snip a few minutes off the front and end of the recording. Thank you.

I need to change my login email but I've already been added to meetings and webinars as a host/co-host.If I change my login email will I need to be reassigned as a host for each event or does it connect to a hidden account number instead of the specific email address linked to the account?

I am trying to set up my organization's Zoom Event to include a fundraiser using Donations by Pledge. However, when I go to the Event Configuration tab on my event, I do not see the option to add a fundraiser to my event. Does my organization have to create an account with Pledge to be able to access this option? I can access the Pledge app inside Zoom meetings I create, but it seems that the app is only tied to the personal account I have through my organization. What step am I missing?

Hello - we have 3 recurring webinars scheduled. Occurrence 2 and 3 show a different time for IST (IST is the timezone we are based in) and is scheduled at the wrong time on my calendar as well. For the selected timezone, EST, all 3 timings are consistent. I am unable to confirm which time slot the registrants are being shown.  (See attached image)

Please dont tell me we have to upgrade to a Sessions or Events license just for this tiny extra feature.  We dont need any of the other Sessions or Events functions.

I want to know if I can record the interpreter's translators audio and captions using webinars

Client error: `PATCH https:\\\/\\\/api.zoom.us\\\/v2\\\/webinars\\\/{ID}` resulted in a `400 Bad Request` response:\\n<?xml version=\\\"1.0\\\" encoding=\\\"UTF-8\\\" standalone=\\\"yes\\\"?><result><code>300<\\\/code><message>Validation Failed.<\\\/message><err (truncated...)\\n\"" String that I passed in agenda key is  <p>Understanding concepts is crucial to passing NCLEX. When you understand the rationale for your intervention, priorities, and pathophysiology, you really do not have to work hard to memorize mnemonics or answers. You can analyze and approach each question by applying critical thinking. Archer NCLEX webinars aim to provide you those strategies and content reviews to foster critical thinking and analysis.</p><p>These webinars were conducted live and now available on-demand as streaming videos . You can watch them at your own pace. Students who fail NCLEX tend to focus on too much content rather tha

Hi! I created a zoom webinar that originally had a banner image and then both the image and banner upload option disappeared from the branding section. Is anyone else having this problem that can help?