Webinars

I can't find the registration custom question information for the event. Where would I find that? I downloaded General Ticket Registration which doesn't have that information. Once in a while, that CSV file has no information. I saw it one time couple of days ago, and now it is missing. Please can someone help. Chatbox isn't helpful either. The event is in 3 days and I don't have the complete data yet. Any help is appreciated. I feel like it was a mistake of using the zoom events. I should have gone with regular webinar.

Hi, I wanted to know if there is a possibility to see the Q&A section of a webinar once it is over? In my recording I only what was happening on the screen but not the Q&As.Also is there a way to see the emails of those that registered (not those that attended) after the webinar? If not how should I do it going forward to get access to that infomation?Thanks

Can someone tell me if hyperlinks in Follow Up emails are still not available? We do multiple webinars throughout the year and send out the recordings (these are edited and uploaded to vimeo) with the follow up email. It looks so unprofessional to have to add the full vimeo link rather than hyperlink. An example is given when you first go to the template but that doesn't work either a href=http://www.example.com>Example</a>Any help would be appreciated!

llevo 2 dias intentanto compartir las reuniones a un grupo de facebook del que soy administradora y tengo todos los permisos pero no aparece la opcion de en vivo a grupos de facebook.  aclaro que antes de la ultima actualizacion lo podia hacer.  alguien me puede ayudar?

It would be really useful if we could play a powerpoint on loop or a video for delegates who are in the waiting room waiting to be admitted along with a message to say they will be admitted shortly.

I took a class last night. When it was over I was unable to access the evaluation form. I cannot get credit for the class without filling out the form. How can I access this form?

Hi everyone! As far as I understand, in order to get the breakout room feature in a webinar, you need to have a Zoom Session or Zoom Event license.  What I have is Zoom Sessions Pay per Attendee. I have set a test webinar but I couldn't find the breakout room button. Does this mean I need to get the Zoom Sessions or Zoom Event monthly? Please help me out! Thank you! 

Hi - Is it possible in a webinar to allow for Q&A but also mute everyone else? Best practices on this? 

I am creating a Webinar on Zoom.I will be sending all my own contacts my Zoom Registration Link.I have 3 Partners who will be sending affiliate Zoom links that I have created in Zoom.I need to track who registers and attend through my registration link.And who registers and attends through my affiliate partner registration links (they earn commission).When a prospective user receives the registration link, they register and then get the zoom link for the meeting via email. My questions are:Once registered, can ALL registrants use the same Zoom Link to access the webinar?Where can I find that Zoom Link to access?When testing this, it seems like the Zoom links to access are different for different registrants.I need to send out a sequence of emails to encourage attendance to my Zoom Webinar.For the first email, I can include the Zoom Registration Link.But for the reminder emails, I want to send the

I have an organized seminar of which both the link and the access code will be forwarded to several people.I understand that when they click on the link they must include their name only, but I need to make it mandatory for them to complete First Name, Last Name, Email and CountryCan this be done?

We recently hosted a webinar and in the registration form it included Country/Region and Job Titles etc. But when I went to export the registrants and/or attendees from Reports the CSV file only shows First name, last name and email, and is blank for all the other information we should have collected. We have Zoom pro. Does anyone have a solution to getting ALL the data from the registrants AFTER a Zoom Webinar has finished.

Greetings.  The option to enable users to upload an image or video to a Webinar waiting room was off in our environment.  I enabled it at the account level and locked it on.   Still when someone schedules a webinar, the option to upload an image/video is not yet showing. Do I just need to wait a little bit?  Normally most zoom settings are pretty instant when you enable them, but maybe this is different? 

We reserved and conducted a webinar for an important company event. Approximately 260 people were expected to attend the event. We enabled the registration function and set it up so that when attendees entered their Zoom IDs, registration would be automatically approved. However, when about 100 people entered their IDs, they received a message saying 'Invalid ID' and were unable to complete the registration. This caused disruptions to the seminar, and I'm curious as to why this issue occurred and what settings needed to be adjusted.

I recently hosted a webinar and recorded it. It was set to save locally but now I can't find it anywhere. I know for sure it processed and I set it to download but the file is missing from my computer. Any ideas on how to recover it via zoom or perhaps some ideas on what the file name would have been so I can find it? 

We are trying to solve for a use case where our webinar panelists will be in an active webinar, but then need to go back into a private session, closed from the attendees for a period of time.   They then need to be able to go back into the webinar and be visible to the attendees again for the remainder of the webinar. Short of using multiple webinars, is there an easy solution for this?  Thanks very much for any feedback.

HI, I forgot to click "include email address in attendee report" - I believe this must be a new function. All users who attended the webinar were required to authenticate with a Zoom account, so the email data must exist in the back end. How can I access this please? Chatbot was not helpful and I can't find an actual Zoom representative to provide me with this data. Thanks! Li

I regularly schedule "series" of webinars. Each webinar is run by a different host, and I want to be able to set this up in advance. Is there a way to do this?

My camera setting (primarily when i "zoom in" my Logitech MeetUp camera) appears to reset every time I turn my camera back on during my webinar.  Is there a way to get Zoom to save my preferred camera setting?  I am constanting having to zoom my camera back on each time i toggle the Video back on.

 Since few months i don't see the email address on webinar participants reports.Indeed when I watch the report with participants, the email column is empty and this information is very important for me to identify the participants at my webinars.Few months ago, yet, emails were visible and i don't understand why this is no longer the case.Have you an idea to solve this problem ?  Thank you very much for your answer !Thomas

We have a monthly webinar, and the recording is saved to my computer. In the past, when watching the recordings, I was able to see all the speakers/panelists and the screen share presentation. Recently, something changed, and we can no longer see any of the speakers in the recordings. SOS!

Hi, I've set up a webinar in Zoom Events and configured the email notification to be sent when someone pre-registers (see screenshot):The links in the Add Event to Your Calendar section don't work – for some reason they link to the Zoom home page. Anyone else having this issue, or know of a fix? Thanks

Hello Zoom community,my question is whether the footer of the registration emails can be changed?In confirmation emails and webinar invitations, I always see the social media icons from zoom in the footer of the emails. Clicking on it always takes a person to zoom's social media accounts - I would like to change this so that our own accounts are stored here, but I can't find the option for this in the settings, even as an admincan anyone tell me if there is an option to change this? thanks in advance!

We host webinars frequently, I wanted to know if there is a way to insert the unique link in an add to calendar button, confirmation email or even SMS message through integrations with Hubspot or Zapier.We need to send out reminders, but the only link we can share is the generic one, which leads to the registration form from Zoom. 

My webinar was recorded locally and the file is   double_click_to_convert.zoom and it will not open.  The error says that the Application "Transcode" cannot open.  The Chatbot says it should be an MP4.  Which I have seen in the past on other recodings.  Any ideas??

we will host a webinar next Monday, and all the speakers will speak in English. The attendees are Turkish. so I need translated captions in Turkish to be presented to all attendees. what shall i do? i already subscribed to this