Webinars

Has anyone else had issues loading Zoom pages this week? Every time I try to open Zoom or click into a specific page or open a previously scheduled Webinar or schedule a Webinar or basically ANYTHING Zoom just spins and spins and spins. I've updated my laptop, I've checked my Internet connection/speed, I've updated Google's Chrome browser, basically everything I can think of to help it load faster and all signs just keep pointing back to an issue with web version of Zoom. Pages are slow to load and elements on pages don't load at all to the point where I have to refresh the page twice and click into a different area and then back to the area I need to work in 3 times to see if MAYBE the elements will finally load.

I'm holding a webinar and will be sharing my screen while speaking, butwhen I do this, the guest participants' screens will display something like "Host is speaking...",making it difficult for them to see the shared screen.Is it possible to set this to not display?

I have 5 templates created now and need more. However, i don't see where i can add a new template and modifying an existing one doesn't give me an option to save it as something new. 

Greetings, I've created a recurring webinar with registration. Due to a last-minute petition for enabling camera access to attendees, I need to convert the recurring webinar to meeting (in order to enable the camera access).I notice I am unable to edit all series of the recurring webinar in order to convert it into a meeting. My question is: must I convert EACH webinar (of the recurring series) into a meeting? Isn't it possible to convert a recurring webinar into a recurring meeting? I understand that the registration link and webinar link sent to attendees after registration remains valid after conversion. I am concerned because of converting each webinar into a meeting, I am worried I will need to send them an updated meeting link.

I'm looking to host a webinar where the beginning introduction will be live.Then I need to play a recorded video in between, and then a person will come on camera and speak live.The video to be played in between should not be screen sharing. Can I upload a video for this?Can this agenda be done?

 I want to create a webinar on my licensed account but unfortunately the webinar page shows blank... no option is shown so that I can create the webinar. I have also tried to change the meeting in to webinar but nothing could be done

Will Zoom webinar registration confirm that the attendee sat the entire session?  For example, people who seek Continuing Education credits must be confirmed to have sat the entire session.

Hi,I'm looking for some help with setting up a call. I'll explain what my ideal set up would be and explain what happened and maybe someone can guide me.I wanted to do an online soundbath with meditation and vocal interaction with the attendees at the beginning and end of the session. I also wanted to admit the attendees as they arrived. I was using a laptop a distance away from me to capture the space, my bowls and I a long with rode wireless mics to pick up the sound. First problem to overcome was how I could admit attendees from a second device so I didn't have to get up and walk over to the laptop each time someone wanted to join. I only had one user license so when I tried to log in on the same user name on a different device a phone or tablet, it wouldn't work. There was echo, I tried to muted one of the accounts and it didn't work. Do I need a second license to manage the call? Apart from that, the real issue was the audio settings

Zoom Webinars alway used to Sort showing the latest registrant 1st.  Sometime in the past few weeks it now started showing the latest registrant last, so I have to go to the last page each time a new person signs up.  Is there anyway to fix this?

I'm getting quite frustrated. I don't see a clear option in Zoom webinar where I can send ALL Zoom webinar registrants their confirmation email at once. The only clear option I'm seeing is in Zoom webinar going to Invitations > Manage Attendees > Edit > Registration List and checked the Registrants box at the top. This seems to only send the confirmation email to those names on each individual page within the Registrant List. And then you have to wait 60 seconds in between sends.  This is incredibly frustrating as my office hosts webinars with 500+ registrants meaning we get over 25+ pages. I want to ensure registrants get their confirmation emails at the top of their inbox the day of our webinars, but i can't realistically spend an hour resending confirmation emails. I tried to highlight the registrants on each page but it looks as though each time i click a new page it clears out my previous selection, still only allowing 15 emails to be sent at a

How can I imbed the link to the recording of a webinar in the follow up email that gets sent to the people who did not attend the webinar?

Hello,  I am recording two events on different days. Could I create one Webinar link and use it for both occurrences?  10/23 from 12 pm - 6 pm 10/25 from 10 pm - 1 am @Everyone  Thank you all in advance!

Hello, I am an admin who organises webinar events on the Zoom. I would like to know if there is an automated way to inform the users, who have already registered, about any changes that I make into the webinar description? I can inform them manually by email but please let me know if there is an automated way.Thank you

I am putting together a webinar in Zoom events that will include a number of short videos mixed among the live presenters. I don't see a way to cue videos for playing in Production Studio other than to screen-share them from a desktop. It would be much better to play the videos directly in Production Studio then to play them outside of Zoom via screen-share. Am I missing something? The other thing that I am hoping to do is to have overlays (for example, a transparent PNG) that I can show over an active speaker. I see the possibility of creating a scene in which a speaker is overlaid onto a background screen, but what I am looking for is the equivalent of a television chyron or lower-third. Is that option somewhere I am not seeing it? Thanks for your help.

Is it possible to host a simulive and then invite participants to breakroom if there are questions raised during the simulive?

Hello!Please see attached screenshot. It is a mock up I made and shows my issue clearer than I can explain.Goal: to not have two host videos seen by attendees when I choose the new screenshare layout option. How do I get rid of the small host video?I have only checked this with (1) attendee, I am not sure if the view changes with more than (1) attendees. Thank you for your brain power, in advance. Librarycat

Hi, I'm conducting a webinar and want to:a) present a few slides as host,b) turn it over to a co-host to present a few slidesc) then have a panel of 4 people take over, with all 4 always on screen/video,d) then take back over as host Is this possible? How do I control the camera that way?  And if a host turns off mic and camera, do they still show up as a 'box' on the screen? 

We created a webinar and we wanted to see if we could share video and audio at the same time (we figured it would be easy since we've been doing the same with our zoom meetings)  During the practice session we tried to share video but the option to share audio is not clickable. The only other option was to share computer sound (which was not what we wanted). When we would play the video, there's no audio being heard by the panelists or anyone else in the room.

I converted a meeting to a webinar. All documentation and Zoom chatbot say the link changes but redirects - when it doesn't! I've sent an email inviting people with the zoom link, and now anyone who tries to access it is getting 404 as it converted the meeting to webinar and changed the link. What can be done so anyone clicking on the old link will be redirected to the new one?  

Hi all, I've converted a zoom meeting to a webinar under the understanding that the old registration link will automatically redirect users to the new registration page to avoid any confusion by those who may open the first registration page (as directed by this zoom webpage https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067900) however this does not seem to be the case. Instead users receive a "Uh Oh! You seem to have lost your way page" . Is anyone able to help?  The meeting was set up with an automatically generated meeting ID  

Hi, When I create a webinar there's now a sentence that appears on the registration page that I've never seen before. Does anyone know where I can find this sentence in the system to edit it? It says "Information you provide when registering will be shared with the account owner and host and can be used and shared by them in accordance with their Terms and Privacy Policy." We're getting a negative reaction about the word "share". It implies that we're sharing their personal information with others. I want to reword the sentence so that it doesn't alarm people. Also the anchor text "account owner" is not accurate anchor text to describe where the link goes. It does not go to information about the account owner. It goes to the Zoom article called "Understanding Zoom privacy alerts". (which in itself is confusing because it doesn't differentiate between attending meetings and attending webinars.) 

I am making webinar content for a non-profit advocacy purpose in my county. I sent an invitation to judges, police, administrators and others --- only to find some people reporting back that after registering, they were told to give a passcode ---- but I had disabled the passcode. All I can find in tutorials is to tell them to uninstall and reinstall Zoom. That's not an acceptable solution in this case.I disabled it in Account Management, Settings, Webinars, Security. Also in each scheduled event.Ruth J

Can an email be sent to hosts when someone registers for any date in a webinar series?We can click into each event to see the registrants, but I would like to know if we can surface those insights to the webinar host without a manual report pull.    We’re trying to track who joins and attends per webinar session.

I have webinars set up with a waiting room (being webinars attendees can't join before the host). I use a Zoom registration page but I only use it to capture basic info so I can record attendance, I use other systems to register attendees and manage the communications. I collect first name, last name, email and an ID number from my organisation. When I enable that registration and attendees join before the host they go to page saying they're registered and sit there after the host has opened the webinar (unless they log in again or refresh the screen). I would like to have a waiting room enabled as it is now, and have the registration page so I can collect that basic data for attendance (the info Zoom collects automatically is not useful a lot of the time, I can't mark attendance when it records someone's name as '01897762' or 'Joe's iPad' when there are 3 Joes initially registered and not all have attended). So I would like people to enter the registration d

We use the Marketo and Zoom api connection.  After the Zoom Event concludes, Zoom should report the status of each person that registered as either "No Show" or "Attended Live".  For the past 6 months, Zoom has reported all registrars as "No Show" except our internal team.  The internal team includes the event creator and panelists.  In order for Marketo to have the correct program status, we have to manually refresh the data from Zoom.  After the manual refresh the "No Show" and "Attended Live" status are updated and corrected.  All of our lead routing and post event emails are trigger based.  We need the correct post event processes applied to the correct status.  Any help would be greatly appreciated!  Why is Zoom not pushing the correct attendance data the first time?  How can we fix this issue?