Webinars

Zoom Webinars alway used to Sort showing the latest registrant 1st.  Sometime in the past few weeks it now started showing the latest registrant last, so I have to go to the last page each time a new person signs up.  Is there anyway to fix this?

I'm getting quite frustrated. I don't see a clear option in Zoom webinar where I can send ALL Zoom webinar registrants their confirmation email at once. The only clear option I'm seeing is in Zoom webinar going to Invitations > Manage Attendees > Edit > Registration List and checked the Registrants box at the top. This seems to only send the confirmation email to those names on each individual page within the Registrant List. And then you have to wait 60 seconds in between sends.  This is incredibly frustrating as my office hosts webinars with 500+ registrants meaning we get over 25+ pages. I want to ensure registrants get their confirmation emails at the top of their inbox the day of our webinars, but i can't realistically spend an hour resending confirmation emails. I tried to highlight the registrants on each page but it looks as though each time i click a new page it clears out my previous selection, still only allowing 15 emails to be sent at a

How can I imbed the link to the recording of a webinar in the follow up email that gets sent to the people who did not attend the webinar?

Hello,  I am recording two events on different days. Could I create one Webinar link and use it for both occurrences?  10/23 from 12 pm - 6 pm 10/25 from 10 pm - 1 am @Everyone  Thank you all in advance!

Hello, I am an admin who organises webinar events on the Zoom. I would like to know if there is an automated way to inform the users, who have already registered, about any changes that I make into the webinar description? I can inform them manually by email but please let me know if there is an automated way.Thank you

I am putting together a webinar in Zoom events that will include a number of short videos mixed among the live presenters. I don't see a way to cue videos for playing in Production Studio other than to screen-share them from a desktop. It would be much better to play the videos directly in Production Studio then to play them outside of Zoom via screen-share. Am I missing something? The other thing that I am hoping to do is to have overlays (for example, a transparent PNG) that I can show over an active speaker. I see the possibility of creating a scene in which a speaker is overlaid onto a background screen, but what I am looking for is the equivalent of a television chyron or lower-third. Is that option somewhere I am not seeing it? Thanks for your help.

Is it possible to host a simulive and then invite participants to breakroom if there are questions raised during the simulive?

I used Production Studio to make a scene template for my Zoom Event. How do I make use of that template for the various sessions in my Event? The documentation is very silent on scene templates.

Hello!Please see attached screenshot. It is a mock up I made and shows my issue clearer than I can explain.Goal: to not have two host videos seen by attendees when I choose the new screenshare layout option. How do I get rid of the small host video?I have only checked this with (1) attendee, I am not sure if the view changes with more than (1) attendees. Thank you for your brain power, in advance. Librarycat

Hi, I'm conducting a webinar and want to:a) present a few slides as host,b) turn it over to a co-host to present a few slidesc) then have a panel of 4 people take over, with all 4 always on screen/video,d) then take back over as host Is this possible? How do I control the camera that way?  And if a host turns off mic and camera, do they still show up as a 'box' on the screen? 

We created a webinar and we wanted to see if we could share video and audio at the same time (we figured it would be easy since we've been doing the same with our zoom meetings)  During the practice session we tried to share video but the option to share audio is not clickable. The only other option was to share computer sound (which was not what we wanted). When we would play the video, there's no audio being heard by the panelists or anyone else in the room.

I converted a meeting to a webinar. All documentation and Zoom chatbot say the link changes but redirects - when it doesn't! I've sent an email inviting people with the zoom link, and now anyone who tries to access it is getting 404 as it converted the meeting to webinar and changed the link. What can be done so anyone clicking on the old link will be redirected to the new one?  

Hi all, I've converted a zoom meeting to a webinar under the understanding that the old registration link will automatically redirect users to the new registration page to avoid any confusion by those who may open the first registration page (as directed by this zoom webpage https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067900) however this does not seem to be the case. Instead users receive a "Uh Oh! You seem to have lost your way page" . Is anyone able to help?  The meeting was set up with an automatically generated meeting ID  

Hi, When I create a webinar there's now a sentence that appears on the registration page that I've never seen before. Does anyone know where I can find this sentence in the system to edit it? It says "Information you provide when registering will be shared with the account owner and host and can be used and shared by them in accordance with their Terms and Privacy Policy." We're getting a negative reaction about the word "share". It implies that we're sharing their personal information with others. I want to reword the sentence so that it doesn't alarm people. Also the anchor text "account owner" is not accurate anchor text to describe where the link goes. It does not go to information about the account owner. It goes to the Zoom article called "Understanding Zoom privacy alerts". (which in itself is confusing because it doesn't differentiate between attending meetings and attending webinars.) 

I am making webinar content for a non-profit advocacy purpose in my county. I sent an invitation to judges, police, administrators and others --- only to find some people reporting back that after registering, they were told to give a passcode ---- but I had disabled the passcode. All I can find in tutorials is to tell them to uninstall and reinstall Zoom. That's not an acceptable solution in this case.I disabled it in Account Management, Settings, Webinars, Security. Also in each scheduled event.Ruth J

Can an email be sent to hosts when someone registers for any date in a webinar series?We can click into each event to see the registrants, but I would like to know if we can surface those insights to the webinar host without a manual report pull.    We’re trying to track who joins and attends per webinar session.

I have webinars set up with a waiting room (being webinars attendees can't join before the host). I use a Zoom registration page but I only use it to capture basic info so I can record attendance, I use other systems to register attendees and manage the communications. I collect first name, last name, email and an ID number from my organisation. When I enable that registration and attendees join before the host they go to page saying they're registered and sit there after the host has opened the webinar (unless they log in again or refresh the screen). I would like to have a waiting room enabled as it is now, and have the registration page so I can collect that basic data for attendance (the info Zoom collects automatically is not useful a lot of the time, I can't mark attendance when it records someone's name as '01897762' or 'Joe's iPad' when there are 3 Joes initially registered and not all have attended). So I would like people to enter the registration d

We use the Marketo and Zoom api connection.  After the Zoom Event concludes, Zoom should report the status of each person that registered as either "No Show" or "Attended Live".  For the past 6 months, Zoom has reported all registrars as "No Show" except our internal team.  The internal team includes the event creator and panelists.  In order for Marketo to have the correct program status, we have to manually refresh the data from Zoom.  After the manual refresh the "No Show" and "Attended Live" status are updated and corrected.  All of our lead routing and post event emails are trigger based.  We need the correct post event processes applied to the correct status.  Any help would be greatly appreciated!  Why is Zoom not pushing the correct attendance data the first time?  How can we fix this issue?

Hello,I have created several webinars in Zoom. Now I see that there are different versions.Lite version and full version.Unfortunately, I can't find out how they differ. Does anyone from the forum here know? Best Regardstjamaker

If you create an event and unselect 'require a passcode', Zoom still asks for a passcode. There are endless threads on this with no working resolution. Even when I enable a passcode once again, the user will get an email saying meeting details have been updated, but the passcode doesn't work there either. Is anyone actually using this?

I will be hosting a webinar with 3000+ participants later this month.  All attendees sign up for the event on a separate (non-Zoom) platform and then we register the attendees (via CSV upload) into Zoom.  We are hearing from a disturbingly large number of attendees that they did not receive their Zoom registration confirmation email.  The emails are not found in the recipient's inbox or spam folders.  Having them search for emails from '***********' also does not produce the registration confirmation email.  Resending the confirmation email (an incredibly time-consuming process now that Zoom has inserted a 60-second countdown timer between resends) produces mixed results; some attendees receive the subsequent email while most do not. So far, Zoom technical support has advised two things:1) tell the recipients to contact their email server provider and ask them to unblock all of the 50+ IP addresses that Zoo

Hello! Previously, I could join a webinar using just the zoom id number: I could write it down on the webinar registration page, write my email, my name and click to register. After clicking to register, zoom app was automatically redirecting me to the webinar. Now, when I do the same procedure, after clicking to register, zoom page just says that I was successfully registered and that's it - it does not automatically redirect me to the zoom app and to the webinar. I have to log in to my email to find the link to the webinar (and I do not always receive the email actually).  So, is it only with me or everyone is experiencing the same issue? Is it possible to bring back the previous easy and non-complicated procedure of being able to immediately join through the webinar ID by being redirected by zoom app to the webinar? Thank you!

I'm encountering an odd issue with Zoom Room in a Webinar setting in a city meeting environment.We connect to a Zoom Room instance in the AV Booth, and are promoted as a webinar panelist. Our "web camera" is accomplished using an Osprey SDI->USB device. Video settings for it are not set to mirror. Several other of our city clients use the same method. In one city, however, we've noticed the following oddity. AV booth return video to Zoom appears normally, until a screen share is initiated by in-chamber staff. Then our return video appears mirrored, but only for non-Zoom video participants (those delivered to broadcast and streaming). Zoom participants continue to see (correctly) unmirrored video. Once screen sharing is done, the camera orientation for non-Zoom participants returns to the expected unmirrored view. The Zoom room instance is managed by local IT, so (at present) I'm unable to confirm the current running version, but consid

Zoomでウェビナーの開催を検討しています。ウェビナーの設定に「出席レポートにメールアドレスを含める」という項目がありますが、こちらにチェックを入れれば、事前登録を設定をしなくても参加者のメールアドレスは取得できるのでしょうか？※2022年3月以降より、Zoom社のセキュリティポリシーの変更で参加者のメールアドレスを取得するには参加者の事前登録が必須と思っております。お手数ですが、「出席レポートにメールアドレスを含める」にチェックを入れれば、すべての参加者のメールアドレスを取得できるか教えてください。

Hello, I am hosting a webinar (requiring webinar license), and we are uncertain of the number of registrants/attendees. It might be greater than 500 people, but it could also be greater than 1,000 people. Is it possible to send the webinar registration/invitation and then upgrade the license later as needed? To do that, would I have to send a new invitation/link (I'd want to avoid that)? Thank you!