Webinars

Hello, One of our departments recently purchased the Webinar add-on. Prior to purchasing the add-on they had several meetings already set up and meeting links on attendees' calendars. Now that the webinar add-on is in place, do they have to recreate those meeting links as webinars, or will the current links work properly?

Hi All, I'm just trialing zoom events - using summit function for what is actually a 3 day event but setting up as 3 summit days as the multiple day function not yet available.  Having only used zoom meetings before. I now understand I can record the event sessions to the cloud and that will give me access to them without being able to do anything in event, but I can still download the recording via accessing my pro zoom account?  Question #1 is....is the record like meetings? i.e when I record in meeting I can download multiple record types...one with all participants on view, one with just slides and speaker and other with just slides for example. I would like this function in events recording but I can only see it says it will record host, speaker and attendees...but will there be variations of the recording with just speaker and slides in my zoom account? Question #2 is I'd like to hide number

I want to send a cancellation message to all registered on the webinar. Support sends me to zoom events but I can't see my webinar there. Is there another way of doing this? txs

Hello,I have a question about practice sessions for Zoom Webinars. We are using this platform for an online conference over two days. We wanted to have two separate practice sessions for each of the days as we have different speakers for each day. I wondered whether this was possible to do as they are separate 'occurrences' of the same Webinar template. I have seen that the guidelines say you can only have one practice session per Webinar, and that is where I would like some clarity.  Short question - Do we have to practice for a Webinar occurring over two-days in one practice session only or can you have individual practice sessions for each day? Many Thanks, ECasson

Just paid for annual plan for zoom event but I want to change to webinar because my country still can not do paid event

This is about, Zoom API - Webimars - > List webinar participants. (https://marketplace.zoom.us/docs/api-reference/zoom-api/webinars/listwebinarparticipants).  I would like to know when was this particular API added in the API section.  We use the API to generate post webinar reports and this API was not available couple of months ago  (or even few days ago), the List of participants was only available under Zoom API - Dashboards  - Get webinar participants for a Business, Education, or API Plan with Webinar add-on. I will be much oblige, If you can  provide us with the exact date on which "List webinar participants was added under "Zoom API - Webinars (to Pro users).

Both in Zoom Meetings and in Zoom Webinars is there any way for the host to display a nonverbal icon on the screen of a panellist who is talking either to inform them that their alloted speaking time has passed? Of course ideally it would be a recognisable symbol like a 🔔 (bell) or a 🕛 (clock) but if that's not possible it could just be one of the standard Zoom nonverbal symbols that participants can use (we can tell with the panellists / participants that when a specific symbol appears on their screen that's what it means). I realise we could warn them via a private chat message but they may be more likely to notice an icon appearing on their screen than be actively monitoring chat whilst they talk. The goal of this would be to remind someone that they should stop talking without actually cutting them off or talking over them. Thanks

Why when I am importing a list through csv and sending an invite, attended have to register again when clicking join now button?

Hi all, Since about 2 weeks ago, I seem to be having this issue on one of my Zoom accounts where the Display Name of Zoom is not showing up on the eMails sent through Zoom to Panelists for Webinars.  Tried support but they were also confused and said will get the tech team to contact me but no response yet.  See the images to understand more.. On one the display name is showed as just Zoom while on the other its showing what was entered in the "Reply To" field on the Zoom Webinar Email settings although the setting is identical on both accounts one is picking up the Display name while the other isnt.  Any help in this would be appreciated.  TIA -Ahamed

Has anyone had any experience using Wooclap during a Webinar or Meeting?  What's been your experience? Thanks!

Previously, I've always had a 3rd party survey (and the same URL as a webinar exit page), but now that seems to be missing from Zoom Webinars. Under "survey" there are no options to set up a survey...  this is very frustrating. Is this feature broken? Hidden somewhere now? Mark

We have our free event listed on Eventbrite and would like to use a Zoom Events Summit for our actual event. Eventbrite does not allow for integration with anything other than Zoom Webinars (and you cannot integrate with Events). I am looking for a way to import registrants from Eventbrite into a Zoom Summit, yet cannot find a way to do so. Is it possible to manually maintain Summit registrants for a free event? If so, how? I'd like to be able to download a CSV of registrants from Eventbrite and import them as attendees into the Summit. We looked at Zapier integration, yet it appears that we can only add attendees to a single webinar that is part of the Summit rather than to the entire Summit. Have others tried this or similar?

Hi!We use our own registration page and the Zoom API.Unfortunately, everytime someone register for a Webinar gets 2 times the exact same mail with the link to the webinar.Anybody can help? Thanks!

HelloWas wondering if a glitch can happen in the Zoom log-in,log-out feature of attendees who join a webinar? An attendee is complaining that he attended our 3-hour webinar but the Zoom-generated attendance report showed that he was only logged-in for less than an hour. Has anyone had this experience before? Or can this incident even occur in Zoom?Clarification on this matter is a great help. Thanks everyone

Hi there What options do we have to ensure that only invited users join an event/seminar, where we have 100s of attendees? Thank you.

I have to schedule some webinars for an organization but they don't want me to be the host.Once all the webinars have created, I will copy the link to the webinars in an automatic confirmation e-mail the participants receive after they subscribed to the webinars via the website.When my job is done, if I change the owner to another person with an e-mail address with the same domain name as mine, is that person gonna be able to host the webinars? Thank you so much for your feedback.Kind regards. Anne4 

Hi. I recorded a webinar two weeks ago and everything was recorded perfectly. The video of the person speaking was over the slides they presented. Last week I recorded another webinar. I did not change any settings at all. But the webinar was recorded on a wider screen with black columns on the sides and the video shows in the black column not over the slide as the previous recording. Please help what happened? How can I get the video over the slide and the screen of the recording the same width? Also how do I upgrade my package to have access to someone in Zoom support I find it absolutely horrific not having access to anyone at Zoom for any support questions at all. 

There is no option to add registrants via csv. see screenshot  

When I an recording a zoom call in meetings and webinars there and sharing my screen there is always a black screen that appears/ Why is that?What does it take to not have the back screen interfere with my sharing presentation?

I'm using the Vaddio AV Bridge MatrixMix to stream different camera's in my auditorium in combination with Zoom Webinars. The video and Powerpoints all are presented perfectly on the screens and ledwall (16:9). In the Zoom meeting or Webinar, we see that the picture gets cut from the top/buttom and left and right, more like 4:3 format. What can be the cause? Any help please.

We have an event coming up and used the webinar feature last year. I am confused about the language, it says that licences are priced by view only attendee sizes 500-10,000 but we will only have 60-100 people attend. I only need the month-long, non-reoccurring feature. Can I still get this feature if we are below 500? Thanks.

     Hi, I am trying to locate my VTT  file for webinar transcription; However, when I go into my account and look at the recordings, I only see the speaker/shared speaker view and audio-only files. Additionally, I clicked on them to play and I did not see a right side-bar with the transcription as the Zoom support entry says. Can anyone help identify where these files may be or, if transcription only applies to Zoom meetings? I am currently on the paid, 500 attendee webinar plan. Images are attached to help visualize my issue.Thanks. 

Hi,I wanted to know if on Zoom Webinar it was possible to enable active video and audio for Attendees?If that's not possible, how can I make webinar users "members" instead of "Attendees" by default? Thank you for kind attention, thank you in advance! Best Regards  Francesco

I was able to download the registration report for an event this week, but when I try to download the list of registrants for a different event we are hosting next week, no data is found. The only thing that shows up is the registration report I already have from the first event. Does anyone know how to fix this? It is urgent. Many thanks

i already subscribe in 3,000 zoom webinar and would like to add more 1,000 to make it 4,000 is it possible?