Webinars

I think I made a huge mistake.I imported CSV file with emails and names, but did not check the box that said Send Invitation after Importing.What can I do now?Because when I sent a test invitation to my self it says that I already registered. How can I fix this, because I need to send invitation like yesterday. Please HELP me! Thank you

First go at Webinar, and 2 of 3 panelists no problem. Third had video but no audio and neither he nor I could unmute him. When clicked "Ask to unmute" nothing happened. Problem panelist was in Dubai fwiw, but don't see how he could have had video without audio if the ISP was an issue. My guess is he had a setting wrong on his hardware, but he swears he'd been doing multiple Zooms from that location without problems (although I'm assuming they were Meetings, not Webinars). Thoughts anyone? JP 

Hi, i created a webinar and now I want the attendees to just be able to join without me having to let them in. In addition, how can they use their camera's. I want to see them. I cant find any of these options in the settings of the webinar. can someone help? 

Hello, Our webinar license is 1,000. We have almost 900 registered and expect to top 1,000.  We know not everyone will show up, but I'd like to convince my boss that upgrading temporarily  is a good idea in case people share the link or join from more then one device, etc.  Does anyone have best practices I can share to help my case? So many thingks can go wrong that I have no control over.  This we have control over and its easy to mitigate in advance. Thanks!

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Hi all,Really excited about Zoom Events. I have a couple questions I was hoping you could help me with:If I want to host Meetings and Webinars in Zoom Events, it is necessary that I have a Zoom Meetings license as well as a Webinar license, correct? Zoom Events does not replace that, it kind of provides the platform to host Meetings and Webinars, correct?In terms of recording capacity, does Zoom Events provide additional Cloud Recording Capacity or will I have to make sure I have enough recording capacity available to create a Recording Library by for instance, purchasing additional cloud storage? Thank you for the help!

As a host, I am setting up the webinar for a co-host and a panelist. How do I not show on screen? I want to be on for administrative purposes, to support the cohost and panelist but don't want my name or camera showing. How do i do this? 

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If we want to put up a holding slide to start the webinar, what is the best way to do this?Right now a panelist shares their screen with an opening slide but there is always a speakers box next to the slide?I only want the attendees to see the slide and not an additional speaker box.Even when all the panelist's shut off their cameras, I still see their photo next to the slide when they are speaking.Is there a 'full screen' mode for just the slides even when someone is speaking?

Good morning,I have a plan for Webinars with 1,000 viewers. I wanted to ask if once we reach 1,000 registrants the registration process ends automatically, or if the 1,000 viewers limit only refers to those who actually attend the webinar. In other words: with our plan, can 2,000 people sign up for the webinar (even if only the first 1,000 accessing people can actually attend)? If the answer is yes, is there a way to redirect surplus subscribers to another platform where they can stream privately? Thanks a lot!

I am setting up Webinar and adding Panelists but not ready to send invites until the tweaks are done.  When the time comes when do the invites go out if I deselect the option to send immediately?

I am creating a zoom conference and when I select paid ticket option this notification comes up saying 'You selected 02/10/2022 as the event date To receive a payout to the Hub’s PayPal Business account, this event must start before 02/08/2022. To receive a payout to the Hub’s Stripe account, this event must start up to 89 days from the event publication date. By clicking "Continue", you acknowledge that you will receive a payout via Stripe only.' I don't understand why this is happening and can't find any info. Please help!  

I can't seem to figure out how to add my logo as a watermark in the bottom corner of the display and so that it appears on the recording.  Any guidence would be appreciated. Thank you,italiangen 2021  

I've created a series of 3 events (webinars platform), where people can sign-up to 1, 2 or all 3 events. When they get their confirmation email and click the 'add to calendar' function, it seems to be opening a new calendar, not adding the dates to an existing calendar. This only seems to be happening in Outlook (not integrate). Have also tried in Hotmail and Gmail emails and they seem to be working fine, as do single instance events - its just when you sign-up for a series there is an issue in outlook.  Has anyone else experienced this and how did you fix it?  Many thanks!

I have been conducting paid webinar classes since 2021, and took a break at the end of the summer. Now that I'm going to start up again, I've noticed the option under registration no longer exists. The only option I have is a check box to confirm if registration is required or not. I've checked my account settings and my Paypal account is still connected.  Does anyone know how I can fix this? Thanks.

Hi, I wanted to customize the email settings for a webinar from last Sunday Jan 23 to include the event recording etc and additional information and I didn't have some of the information before the event ended. Today Jan 28, I updated the custom email setting  and then set it to go out 6 days after the event, so in theory tomorrow Jan 29. Does anyone know if it will go out since I hadn't set that up before the event started? It's a pretty big list so I wanted it to go out via Zoom.  Thanks! Liz  

Hosted a webinar last night... There was more in the chat (I saw it with my own two eyes) then we got in the chat file after the webinar was over. How do we get the rest of what was contained in the chat and/or Q&A? Also, how do I get a list of who attended? We did not require registration for the webinar. I only want a list of the names used when they signed on.

I have a Zoom Meetings Pro Subscription. How do I add Webinars to it?

Hi, I wanted to customize the email settings for a webinar from last Sunday Jan 23 to include the event recording etc and additional information and I didn't have some of the information before the event ended. Today Jan 28, I updated the custom email setting  and then set it to go out 6 days after the event, so in theory tomorrow Jan 29. Does anyone know if it will go out since I hadn't set that up before the event started? It's a pretty big list so I wanted it to go out via Zoom.  Thanks! Liz

There is a problem that the option to select recipient targets automatically changes back to "Everyone" after the debater sends a chat to "host and Panelist" on the webinar. Does anyone know the solution?

Can i put my company branding onto the Zoom survey at the end of a webinar?

The organization I am with will be hosting a all day Zoom conference in the coming months. We need to gather information from registrants (we need to know what type of continuing education credits they need) AND offer different payment tiers. We had originally decided to go with ZoomEvents so that we could set different ticket prices and utilize other perks, but then learned that you cannot ask any registration questions using ZoomEvents. I am now try to create the event in Zoom Webinar, but I cannot figure out if I can set multiple registration prices . Is this a possibility at all or am I back at square 1?

In Webinar Practice Session, a Panelist signed out of their panelist account and signed into a personal account. When they tried to rejoin, they didn't get the normal attendee greeting that the Webinar would begin shortly. They got: "Unable to join as panelistIf you were invited as a panelist to this webinar, please sign in to your account or join from the link in your email invitation."And then no option to join the meeting as an attendee. There is no authentication required for this webinar, so we are worried some attendees won't be able to get in. Please advise. Is there an algorithm that notices their personal email is close to their panelist account or something?

I'm trying to play an intro sting  full screen for a webinar and then appear as a moderator but my host thumbnail's permanently on display in the top right hand corner. Can it be switched off during the videoplayback? 

I am looking for visual examples of what creating customized email templates can look like before we upgrade to Pro.  Does anyone have any examples they are wiling to share? When I call support they say, they can't help.  I want to make sure we have all the features we need before upgrading. Thanks!