Webinars

While running a practice session today, my co host clicked the Start Webinar button.  The webinar is not until next week so will the webinar link that was sent to the registrants still work?  

Hi there! We've been using EventBrite integration with Zoom Webinar since May. We had not been having any real issues, until last week. For our event last week and this week,  when people go to the event page, and select "Join Now", it will default to streaming the Webinar within their browser. Either there will be no picture, or there will be the video with no sound. If they exit and go back to the event page and select "Open in Zoom", then it opens the Zoom application and works. This streaming within the browser seems to be new, as we did not run into this issue previously. We are afraid that we are losing attendees as a result as they just give up. Has anyone else run into this issue and if so, how did you resolve it?

Could you tell me if a Panelist in a Zoom Webinar needs to have a Zoom license?Thanks a lot

We have an event with 220 attendees and want to have 8 Facilitators with 5 breakout rooms each.  If we give each Facilitator Admin rights, can we have all 8 sessions running at the same time on the same Zoom account?We are planning to pre assign the break out rooms so once they are in their room, the Facilitator will be able to move them in and out of their breakout rooms. Would they all have to be on separate links? Would we be able to then bring them altogether in one main room or would they need to leave their previous meeting to come back to the main one?  Is this how you would set it up? I'm open to feedback on the best way to do it. We want to minimise the time it takes moving people in and out of rooms. 

We have a webinar where we share some information as a comment. The comment gets lost in the sea of text in a webinar with a lot of attendees. We wish to PIN the comment in the comment box. Attendees should not have the right to unpin the comment.  How can we achieve this? Kindly guide.

Upcoming Webinars empty for user that had Webinar license removed and added back. They are an alternate host, so I resent invitation from User Admin and they accepted, but is still not showing for them in their Zoom dashboard. 

Hello All,  Does Zoom offer any type of General or Professional Certifications ?  I haven't been able to find anything. I work in my university's IT department and would like to be able to better help our Zoom users and if had some credentialsthat would lend more to my perceived value to them.  I was thinking in the area of Meetings and Webinars. Maybe that is too rudimentary for Certifications but I thought i would at least ask.  Thanks, Glenn  

Hey all -- my webinar registration page link has an attendees name/email autopopulated, so when you click the registration page URL it comes up with this guys name/email already in the fill in fields.   How to remove this??

Hi guys,  thanks for all of the help so far... just a few more questions before my event in a couple of weeks. I've changed the workshop sessions which require breakout rooms from webinars to meetings.  Is there a way to add a waiting room for the meetings?  What's stopping people from arriving in the room before the speaker is ready?  I understand that with webinars you have backstage so you can get everyone ready before clicking start webinar, but I can't see that there's the same functionality with a meeting.  Can you make an announcement to the lobby in an easier way than broadcasting from a session?   Re breakout rooms, do I "the host" or an alternate host put people into rooms or does the speaker need to do it? If you have multiple polls in one session, should you be able to just display one, and then the next one will automatically appear?  I've created a couple, but when I click polls in the practice session it co

Hello,  I did 2 webinars this week, and each time, all the participants were having exactly the same name and email adress .. How is it possible ? 

Suddenly, there are black boxes over the participant names in a webinar I'm watching. I do not have the 'hide names' box checked and can't figure out how to get rid of the black boxes... it's super distracting.

We're having an issue where webinar presenters are showing up as small squares when the webinar is viewed on a phone. I've verified this on both an iPhone13 and iPhone SE. What happens is a single presenter takes up the whole screen as expected. As soon as a second presenter joins both of the presenter screens go from 16:9 to 1:1 and there is empty space on about 1/3 of screen. If one of the presenters leaves, the single presenter who is remaining is still in a square and now about 2/3 of the screen is black. Everything looks fine in the desktop environment and on a tablet. Almost all of my users are joining from a phone though so this is a big problem. The picture attached shows what I mean.  

How do I brand a registration page for On demand webinars (accessing the recording of the webinar). I can't see any branding options, which isn't great...?

I have scheduled a webinar and I am unable to edit it or view registrations? HAs anyone had this issue please & how can I resolve?

Hi,  I will open the webinar for the workshop.    For the report, we need the IP adress to get a score.   Please let me know how can I get the address.    Thank you 

What will attendee reports show me about attendees of a webinar if I DON'T require registration?

Hi there,  We have the person account enabled in Salesforce. I'd like to add the "Add to Webinar" button for the Account List View layout since we don't use Contacts. Any recommendations?

Hello! We have a happy problem — we have an event with 30 webinars starting tomorrow through the weekend. We have a license for 1000 participants but we're close to selling more tickets than that. Usually not everyone comes at once (we offer recordings). But I need to know if I change to a 3000 person webinar license, do all the current links break? Thank you!

Hello, I'm trying to set a webinar with a start time of 11:15am and it keep auto correcting to 11am - is it possible to set a webinar to 11:15am please or is it only 11am, 11:30am etc?Thank you!

We are facing an issue where Zoom Webinar licenses are “falling off” users when set in Zoom. Essentially Okta is matching the user to “licensed” and then removing additional licenses not set in Okta.Is there a way we can have Okta set the license, but allow Zoom Webinar license to be managed individually in Zoom?We’d really like to avoid using Okta to assign the Zoom for Webinar license as we sometimes have to add 25,000 member Webinar licenses on the fly for a single event.Thank you so much for any input.

We need to inform our registrants that we have rescheduled five webinars this week due to the Queen's death.In the individual webinar pages, the Email Settings only offers the following email templates:Invitation Email to Panelists EditConfirmation Email to Registrants Send upon registrationNo reminder email to Attendees and PanelistsNo follow-up email to AttendeesNo follow-up email to AbsenteesHow do ensure we have the 'Webinar Updated Notification Email' available to customise for each webinar? Thanks in advance!

Is it possible for panelists to unsee the attendees count number? i would like to hide my attendees count number for privacy purpose for my webinar

I am about to suffer copyright violation in a scheduled webinar, in which my co-author intends to present the thesis we thought together simply ALONE.  I have already notified her, telling that she cannot present OUR work alone in this webinar, but she ignored my alert and did not take any measure in order to effectively include my person in the presentation of our work.  To make it short, I already have the Zoom Meeting number, and I need information on how to prevent this presentation to happen without me. Since it is urgent, I ask if can Zoom act and prevent this violation immeadetly? Or should I go to the Courts as soon as possible?    Thank you very much, guys!  Flavia Campos Sardinha.

Hello everyone,in my last event there was a lot of problems during the session, we already bought the event plan to make sure that everything works smoothly.First Problem, when the host spotlight his account on screen, all the attendees and panelists should see the account that is spotlighted, but unfortunately the attendees were seeing the screen duplicated, the spotlighted account and the panelist that have his camera on. The second problem is with all updated version of zoom on IPHONE'S. Everyone that had the zoom updated for the last version, was watching the meeting in a small screen cropped and not clear at all.Please check the attached photo's. Eddy Chehade,Best regards. Contact me on:Phone: +96176662492Email: ***********

I have tested the recording function at Zoom (for enterprises) and found out how the HD recording works. However, I still have one problem: As soon as a presentation, screen, etc. is shared in the webinar, the speaker video is automatically in small sized in the recording because the shared screen is then automatically displayed in large size. However, for a later video editing, I would like to record only the speaker with the best possible resolution, but not the shared screen. How can I solve this problem?