Hi everyone,

I'm experiencing some frustrating issues with my Intel vPro laptop when using Zoom for meetings and online classes. Whenever I start a Zoom meeting, especially for extended classes, my laptop’s Wi-Fi connectivity becomes inconsistent. The connection goes up and down, which significantly affects the quality of the meetings. I’ve also noticed that there is sometimes a noticeable lag in both audio and video during these sessions.

Here are some details about my setup:

Laptop Model: Intel vPro

Window 11

Internet Connection: Local server Wi-Fi near my home

Issue: Wi-Fi connectivity drops intermittently during Zoom meetings; audio and video lag

I’ve tried a few troubleshooting steps already:

Restarting the router and laptop.

Checking for and installing any available updates for Zoom and my laptop's network drivers.

Ensuring no other devices are heavily using the Wi-Fi bandwidth during meetings.

Despite these efforts, the issues persist. I’m wondering if there are any specific settings or configurations on my Intel vPro laptop that I should check to improve the situation. Additionally, are there any recommended solutions or best practices for using Zoom effectively on a local Wi-Fi network?

Any advice or suggestions would be greatly appreciated. Thank you!

Best regards,

Danielle Morris