Scheduler

Hi, I am registered with Zoom using my active Gmail address.  With my previous - now deleted email address/Zoom account - Zoom would open Outlook to send the meeting invitations once the meeting was scheduled.  When I schedule a meeting now, it doesn't do that.  Should Zoom be generating an email from Gmail to send my invitations, or do I just copy the information and send it myself, or does it matter?  Thanks!  

My use case:I want to schedule a weekly presentation that my audience can sign in for using a schedule page created with Zoom Scheduler. I want Zoom Scheduler to only display dates that have an event and not "empty" days that have "No availability". But Zoom does not allow me to make the setting "Don't display days without availability". I urgently need this feature!

I have been spammed by a party (or parties) in one country. I want to keep the scheduler available, but avoid one country.Please advise.

When a booker schedules an email and the confirmation email comes to our inbox, their email is in the body of the confirmation email.  When we reply to that email to follow-up or respond to a question, it only says "Zoom Scheduler" in the "to" field not the booker.  How we do get the booker info in there, so that we can reply/follow-up?

I just signed up for scheduler, need to get sms or email notification when someone creates meeting, so I don't have to keep checking zoom calendar,  how to do that? Tried setting notifications to you everywhere but no email or sms works for creating meeting. Email is sent to attendee when creating meeting but not to host, email is sent to both when meeting cancelled.

When using the link provided in Zoom scheduler, it takes you to the page, allows you to select the booking page of choice, but once clicked pulsing gray blocks where the time blocks should populate and the 'spinning' thinking wheel is all that shows.  After a few minutes it will show a simple error message with no explanation as to why the page did not fully load.  Greatly appreciated if anyone has a solution or can relate to having a similar problem.  

Hello, every single time I create an availability poll and try to update it, the scheduler freezes and never updates. I just get the spinning wheel forever until i force quite out of Zoom and log back in. This has been happening every single time - for months - on the Zoom App for Mac. I've tried making sure my laptop and zoom are on the most up-to-date system but I've never gotten it to work. My workaround has been to delete the entire poll and make a new one but its a horrible option when the link was already sent to clients. Any troubleshooting tips?

Subject: Zoom Phone Setup – Verification Screen Frozen & Local Dialing Misrouting (AU/NZ Metered Plan)Message:Hi Zoom Support,I'm configuring Zoom Phone under an AU/NZ metered plan and have encountered several setup issues that are preventing basic functionality:Phone Number Verification LockI assigned the internal Zoom Phone number provided by the system.Upon doing so, I was prompted to verify the number — a code was sent via SMS or voice call.However, the verification screen froze and blocked access to the Zoom desktop app, preventing me from checking whether the code was received.I canceled the verification box to regain control of the app, but now I'm unable to enter the original code or trigger a resend.There’s no indication of where the code might have arrived — my number may not support SMS yet, and I haven’t received a verification call either.Local Dialing IssueI'm located in Victoria, Australia and using the AU/NZ Metered plan.When I dial my local landline using the corre

Just today when people were schedule meetings with me via my Calendly link I got the error message from Calendly that Zoom was not connected.I chatted with the help bot; however, was not able to complete the instructions to reauthorize the integration as there was no setting option in the upper right corner after I clicked on scheduler so I was stuck.  I have also reached out the Calendly as I am not certain which side of the equation the issue resides.

I recently joined Zoom and linked it to my website.  When clients book appointments they get a calendar invitation but the Zoom meeting link does not appear when booking the appointment.  It just says "URL will be provided when booking is complete."  The meeting link will show if I manually create a Zoom meeting from the Zoom site.  Also, my Website (go daddy version) says the website is connected to my Zoom account.  I want the client to be able to book a session and then the appointment/calendar link is automatically generating with the Zoom meeting link.  Any assistance would be appreciated.

Problem: (1) Available time on the calendar is not showing (2) I believe buffer spacing has become buggy / is causing issues Situation:I have a calendar hold that offers 30-minute calls, but these calls can not have another call within 15-minutes before or after this call In the past I have leveraged the "buffer" feature to not schedule calls within 15 minutes on either side of the calendar hold. I also set up the calendar to schedule calls in 15 minute increments. Historically this has allowed calls to be scheduled every 45 minutes, IE: 8am, 8:45am, 9:30am, etc. Recently, it seems like the buffer times are recognizing each other, and will not allow a call to be scheduled within 30-minutes of each other. IE: a candidate schedules a call at 8am and the calendar hold does not show that an 8:45am is still available. OR a candidate will schedule at 8am and another candidate schedules at 9:30am, but there is no availability shown for 8:45am. Is this an update in the syst

I have 6 different meeting types for my clients to book on Scheduler. I added them in a random order. I have noticed that the newest meeting is the first to display on my booking schedule page and my public page. I want these schedules to display on my public page in a specific order. Is there a way to do this?

Pretty sure this is a feature, not a bug, but wondering if there is a workaround as it causes some issues with end users in my company being unsure of if they actually sent the invitation. Issue detailed below ('I' means anyone in the company). When I send an invitation to a meeting I am hosting through Outlook, the invitation gets sent to me, but immediately is put into the deleted folders. The other recipients receive the invite no problem, but since I'm the host (and I believe it auto-accepts the invite) it goes directly into the deleted folder instead of my inbox. Unchecked the option in Outlook that will send accepted invitations to Deleted, but no change. This occurs whether the invite is sent from the Zoom app or directly from Outlook. Also tested with multiple accounts. We don't use Gmail or another mail service, so using anything other than Outlook isn't an option. Thanks!

Hi, has anyone experienced zoom sending an invitation to someone on its own? A client forwarded a zoom meeting invite from me that i did not send or create that meeting. This meeting is not in my zoom account.

I set up my Zoom account with a particular email account for my log on and profile.  But when I schedule a meeting a different email appears as the host of the meeting and the invite is sent out from that different email account, not the account which is on my profile.  I am fairly sure I didn't make this change and I can't work out how to change it back.  Any ideas?

I am trying to figure out how to work in Zoom scheduler/meetings.  My firm has several types of meetings and a few different people who rotate taking meetings based on knowledge and capacity and we are trying to come up with the best way of handling that without the need for an ungodly number of booking pages.   I tried setting up a booking page for one meeting type as an "any host available," but it defaults to only one of the group of hosts no matter how many meetings I schedule.  Fine, but when I edit the meeting to make someone else the host, it doesn't remove the meeting from the original host's calendar, notify the client, or notify the new host.  Is there a way around that? The booking pages are also allowing for overlap between scheduled meeting types.  While testing this I was able to book more than one meeting at the same time for the same host.  How do we ensure that doesn't happen? Thanks!

I am trying to set Zoom Scheduler to sync with my Google Calendar.  When I go to set up it only shows the option to sync to an iCalendar or Outlook.  I have added the Zoom add on to my Google Calendar and it gives an option to set up a Zoom meeting through Google Calendar.  I also get an email notice in my Google Email when a meeting is scheduled through Zoom Scheduler and I can acknowledge and it populates on my Google Calendar.  Is there a trick to get Google Calendar as an option in set up?

Hoping somebody can help with this as I’ve been sending multiple messages with support but I am still without a resolution. I have been using Zoom Scheduler for at least a couple of years now and I have always used the same calendar.  For some unknown reason, over the last week or so I have been receiving requests to authorise integration with my calendar, once I did this it worked temporarily but now my calendar has completely disconnected and I am unable to integrate at all.  Just to confirm that I have made no changes to my account etc but it seems after the most recent Zoom update this has caused issues. I am using Mac desktop app. Any help or suggestions appreciated. 

Bonjour à tous,Je rencontre un problème que je ne sais pas résoudre. En effet, j'organise régulièrement des visios pour un groupe de personnes qui se connectent systématiquement avec les mêmes codes ID de réunion et code d'accès.Je viens d'acheter un nouvel ordinateur sur lequel j'ai installé zoom, et hier soir, alors qu'une réunion était organisée,  ma salle d'attente est restée vide, personne ne parvenait à se connecter, alors que je me suis connectée avec le même email et mdp que d'habitude. Les participants recevaient un message comme quoi une autre réunion était en cours.Et effectivement, à bien y regarder, mon ID de participant est différent, et les ID de réunion et code d'accès également.Comment faire pour retrouver mon ID de participant, mes codes ID de réunion et codes d'accès  habituels ?Merci de votre aide,Bien à vous, cb2_2

My Scheduler calendar was working fine last week.  Now i get the following message.  What could be causing this issue? The host's availability could not be retrievedPlease contact the organizer to resolve their calendar connection

I am having the hardest time finding this solution. I, like so many others, have multiple Google Calendars. You know, Family, Personal, Business, etc. I want to automate Zoom to select my Business calendar when scheduling meetings. Is this possible? Currently, I must first select the calendar, which defaults to my Personal calendar.  Thanks, DD 

Since last week, I haven't been able to change the date range in my 'Any host available' scheduler. When I try to change to the date range in the 'Availability' tab, I can no longer click on the 'Finish' button.I can click on the 'Previous' button, but not on the 'Next' button.If I click on the 'Previous' button and try to push 'Finish' in the 'Host' tab, I am taken back to the 'Availability' tab, where the same issue persists.Note that this is even the case if I remove all date overrides in the past and change the schedule to not include any past dates.The issue is the same in Safari, Chrome, and the Zoom app (Mac).Help!

Having this error in the desktop app and cannot look at calendar or schedule a new meeting.What is going on?

Somehow my picked time slots on all Tuesdays are not appearing on my planning page. Also: can I re-open a time slot which I have been using for a test? The chatbot is not helpful.

My clients and I are BOTH receiving emails for cancelled appointments or for appointments that are rescheduled for different days/times but the reminder is for the ORIGINAL date/time.  This is causing a lot of confusion with my clients and it looks VERY unprofessional for me.   How can I fix this?