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Newcomer
Jul 22, 2025 5:30 PM UTC
Question

Zoom Scheduler Reply Option

When a booker schedules an email and the confirmation email comes to our inbox, their email is in the body of the confirmation email.  When we reply to that email to follow-up or respond to a question, it only says "Zoom Scheduler" in the "to" field not the booker.  How we do get the booker info in there, so that we can reply/follow-up?

1 reply

Employee
Jul 23, 2025 11:14 AM UTC

@MeliVoco The confirmation email is from scheduler's system account, you can' t reply to it. I think you can get the booker's email from the confirmation email body and send email to them directly.

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