Rooms & Workspaces

Every time I turn on my PC a screen pops up prompting me to sign in to my unlicensed zoom.  I'm not sure how it even got there as I have never intentionally used zoom rooms. The options on this screen are Sign in; New Meeting; Join; Whiteboard.  There is a Pairing code in the top right corner and settings cog in bottom right corner. I can click on settings and exit the room but then the next day when I start my PC there it is again.  I've tried everything I  can think of to remove it with no luck.  Please help...it's getting tedious!  Thanks

Zoom Rooms supports on-click direct sharing from a via an ultrasonic signal that is generated by the Zoom Room controller and detected by the Zoom Desktop Client on the participant's laptop. Does anyone know which Zoom Room controllers do or do not support this feature? Logitech Tap (direct-connect and/or Tap IP), Neat, iPad, etc? Thanks!

Hi there, I was wondering if there is a difference between the Zoom for Government Workspace desktop app msi installer and the regular Zoom Workspace desktop app installer? Thank you!

Hi Zoom Community,I’m looking for a way to display a real-time clock in Zoom meeting rooms—both when meetings are in progress and when there are no meetings happening. It would be really helpful to have this feature to maintain time awareness in the room at all times.Has anyone else requested this, or does anyone know if this feature is available or could be added? Any insights would be greatly appreciated! 

Hi everyone, I have discovered a problem with sharing full screen while in a Teams Meeting in a Zoom Room.I have the ability to share my full screen to the room's display, however on the screen, there are large margins on the sides only enabling me to use about 80% of the screen when sharing.  Has anyone else encountered this issue and if so, how were you able to resolve.  Thank you!

With Zoom DS - can i diaplay a URL thats internal to my company, for example a PowerBI Report URL or a web published application?

I've been hosting remote church services for well over a year, and have been generally happy wit the outcome.  I've now been asked if I can duplicate the experience inside a church that seats 150+ with a 2 story vaulted ceiling, organ and soloist.  The room is previously mic'd and speaker-ed with a 20+ year old Radio shack amp.  I tested using multiple PC's, and the video isn't a problem, but I have no idea what to do about the sound.  Does anyone have any suggestions?

Is there any documentation for this?There are so many more settings now, why can't they have links to documentation?

Hi! As far as I know Zoom Pro is free for Ukrainians, but I can;t change my plan. What should I do?Thank you!

Hey, we run 4 zoom rooms on polycom TC8 with poly studio x50 and x30's. two local at main office and two remote.  Recently we added the "support interoperability  for zoom rooms" and turned on support for  MS Teams web client etc.  This works great for us, the meeting shows up and has the ability to join (as guest) which is great. Awesome feature.  EXCEPT one thing....It only shows a "Join" button on MS Teams meetings in 2 of the 4 rooms.  In the rooms where it works it shows the meeting name, the join button, and the host name. In the rooms where it doesn't work, it only shows the host name. No other info, and you have to manually enter your meeting ID and pass code.  This is extremely frustrating to our user base.  Anyone see anything like this? I opened a ticket with Zoom, #18163003 So far the responses have included request for us to get into PowerShell and make changes or updates. This cannot poss

Hi when sharing screen with a video I can't seem to be able to activate the sharing of the audio at the same time; I'm being asked for my password which I enter in vain. Any idea how to solve this issue please?

Hi all, Any ideas how I can invite an external Zoom Room to Join as a Panelist to a Webinar Practice Session? Thanks, Rupert 

Not sure this is the correct group.  I noticed that while using a virtual background, only one person was recognized and appeared on the virtual background even though two were in the camera field of view.   This used to work on my older intel Mac mini, but not on my new one:Mac mini M1 Monterey OS with the latest Zoom app including the M1 enhancement.

Hey! We have many zoom rooms with a Intel NUC (version 6.0.6 (4087)) and the controller is a Crestron TS-770 2.004.1041 (version 6.0.0 (2720)). I've add the interop to join teams and meet reunions. The problem is when I try to control the camera, it's block. The touchpanel is grayed.Is there any configuration to make?

I recently was the only user on my Zoom workplace Pro and had my own "meeting ID" that I used for all my meetings. I've now added a user to my account. I am wondering if we will use the same meeting ID? That is can she be logged into her account and I logged into mine (allowing us to each host different meetings at the same time)?, but using the same link we provided to our participants? 

Please disregard the location, I had to put it in so I could post this.I've been having a reoccurring issue with my profile page not loading. If there is anyway to fix that I need the solution ASAP. I have the most recent version of Zoom on my MAC. Refreshing the page, signing out and resigning in, restarting computer, clearing data, and closing the tab and pulling it back up do not resolve the issue.  

I can't seem to find a setting that would allow to always show the sharing key on the TVs. When we start a video feed the sharing code disappears and to bring it back up we need to press "share" on the control tablet (we don't have ultrasonic thing working unfortunately). Is there a way to always show a sharing key on room screens?

Is this some sort of new bug? We've recently been getting frequent Update Required popups saying "Your app version needs to be higher to start this meeting. Please contact your IT team to update your app." I am the IT admin for my company so I have access to the Admin account to control our company's Zoom account. When I checked for updates on the Admin account the first time, there weren't any updates available. I restarted the PC and opened up Zoom Rooms, it worked again. Today we got the same popup error. When I checked the Admin account again there were still no updates available. I restarted Zoom Rooms (instead of the PC this time) and it started working fine again, there were no "Update Required" errors.  Is this some sort of new bug? Are there any fixes to this issue? We have our Zoom Room setup to update automatically to prevent our users from seeing any of this and causing any delays in their workday. Thanks in advance for any help. 

We are using Zoom with the CRC license + Enhanced API connector. Our conference rooms have Lifesize Icon 600 devices that have been added to Zoom as managed devices and configured as SIP/H.323 phones in Zoom. That all works fine. I have all the Office 365 calendar integrations setup on the Zoom side, and the calendars are associated with the provisioned conference room devices. I can also see the appointments showing up in the Zoom Portal GUI, when I click on "Calendar Events". The issue is that these events are not making it down to the physical Lifesize phone. When I activate the "Calendar" button on the Lifesize HD Phone, I expect to see today's events for that calendar. It is just blank. Has anyone run into something similar and have a solution? Thanks! Rich

Hello,I am working on an automation project using Zoom Room Controls, aiming to control external devices, such as lamps or fans, allowing them to be turned on and off directly through the Zoom interface.Currently, I am using a Sonoff device, a Wi-Fi relay that enables internet connectivity, configured with the Tasmota firmware. However, when I previously opened a ticket with Zoom support, I was informed that it is not possible to control devices via HTTP requests within Zoom Room Controls. The only communication formats supported are UDP or TCP. When considering integration via TCP, I realized it would require creating a local broker for each client or utilizing a cloud broker. However, this approach is neither practical nor easy to maintain.With this in mind, I would like to ask the community if anyone can recommend a device or solution that offers easier integration with Zoom Room Controls. The main goal is to find a Wi-Fi relay compatible with Zoom Room Controls to automat

Is there a way to utilize an MP4 file as the wallpaper in a Zoom Room Screen?  I currently use a JPEG

Here's a common situation:User in Zoom Room joins meeting from laptop and then room. Despite large "Do not Join from laptop" sign.Audio feedback chaos ensues.Zoom user goes to settings on Zoom controller and changes speaker. Room audio is now coming out of the projector instead of room speakers.User then changes microphone input. Room no has no functional microphone.User leaves the mess for the next confused user.This is a university so there are thousands of users. Training is not an option.I don't have local access to the room. It's a long drive.I'd love to be able to restrict audio devices from Room Profile page. I can select audio devices and fix it remotely, but I can't restrict choices remotely.

I'm struggling to work out how to reasonably control a Dalite projection screen using Room Controls and a Global Cache IP2CC.  The JSON examples for the IP2CC use a "position" key-value pair not documented elsewhere, and, according to the only provided example that makes even a vague attempt to explain it, then uses an "automatically generated 'power' method" to provide control.  That's also not documented anywhere I can find. The example code produces an "On" and an "Off" button for each declared contact closure "port".  That is far from ideal, as the projection screen's movements are triggered by instantaneous contact and are stopped automatically by a limit switch.  Further, when declared at the "port" level, as they are in the examples, these controls can not be hidden. We would very much like to be able to create our own methods for these operations, so that they can be individually hidden, controlled discretely, and triggered as part of a scene.&nbsp

Since a couple of weeks some of my students loose the audio when they enter the break out rooms. Before it has never been an issue and it does not apply for all students.They have no audio in the break out rooms and when returning to the main room their status in the bottom is on 'Connecting with audio...'. After a while some will have audio connection in the main room again, while others need to leave the meeting and rejoin again.Why is this happening and what can they do to solve this issue?

Hi Team, I am encountering an error on the screen that says Local network permission not allowed.Although we have already enabled the permission, the error appears frequently. How can I resolve this issue?