Meetings

I recently updated a scheduled reoccurring meeting.  However, the meeting has now disappeared and does not appear to be searchable.  Any ideas how to search or find the reoccurring meeting? 

I have been using zoom for years and have a paid account with settings set up originally and I have confirmed they are still valid, that host and participants can share their screen during meetings.I have a reoccurring meeting that today when I joined it myself (host) and participants were not able to share their screen. This is not the first meeting in the series and settings are the same as they were previous weeks. There is no screen sharing icon available while in the meeting. I have confirmed my settings are set for all to be able to share. Anyone experiencing this issue? I need to get it corrected ASAP so any help is greatly appreciated! Thanks

I am not sure if someone can help with this: The sound during the meetings I attend is now very faint since I purchased a new laptop, despite the fact that on the bottom right hand corner the sound is set at 100%. I also went into my laptop's settings, system, sound, headphones, and this is also set at 100%. Only when using zoom is the sound impaired, i.e. faint, whereas when listening to YouTube directly from the internet with my headphones on, the sound is really good. When I take off the headphone, my laptop allows me as well to hear YouTube very well.I am not sure what to do any more and I wonder if someone kindly would know the answer.Thank youBland

I do no use Zoom calendar.  I have an ongoing meeting that is lingering on my calendar that someone else attached me to.  I have contacted the company and asked them to cancel that meeting and or remove me.  They have done that.  At the same time, while trying to get some support from Zoom, a new "Delete" button appeared next to this meeting.  When I click on it it warns me that it will be permanent.  I acknowledge and then get this error:  "Cannot delete this meeting. Error code: 200"I am baffled that I cannot "exit" a meeting and get it off my list of recurring meetings in Zoom.   Zoom told me I needed to contact the owner of the meeting and I have done that.  Yet it is still there.  Please help if you can. Device type: Windows AppZoom Version: 5.17.11 (34827)

Himy guests could not connect to my session. Their screen showed that I was connected to another meeting. What does it come from?Thank you for your help

I often set up Zoom meetings where I require participants to register. Many of these events have presenters who are outside my organization. Is it possible to send the presenter a meeting link without requiring them to register for the event? 

I recently changed my Zoom login email address. When people register for meetings, the registration notification is still being sent to my old email address. Where do I go to change which email address meeting registration notifications get sent to?

Hi. How can I allow everybody to join my new meetings without asking for my permission or a code?. I need them just to be able to join by default.

I need to create a transcript of a Zoom recording that timestamps when each speaker changes.  Currently, the timestamp attaches almost at every second, which renders the transcript unusable.  How do you set the timestamp to appear only when the speaker changes?

Hello,Started recording a meeting locally (to computer) - then internet went out.  When back online I started recording again - no problem.  The segment recorded after the outage showed up as usual.  The segment recorded before the outage, however, was the bulk of the meeting, and does not appear on my desktop; in the 'recordings' section of my desktop client, it *looks* like a file is there but when I go to convert it says the recording file is empty.   Thanks in advance for any thoughts on how to recover the lost file - I think I understand that recording to the cloud would preserve recordings in a case like this, so looking to find out if there's a way to recover the lost recording files in this case. Jeff

Guten Tag!Ich melde mich mit einem Anliegen in Zusammenhang mit Terminen mit Zoom und der Terminvereinbarungsapp Timify. Der Support von Timify hat mich an Zoom verwiesen. Zur Information: Wir haben einen Zoom Pro Account mit 2 Benutzer. Ich lege in Timify einen Zoom-Termin bei Benutzer "B" an. Jedoch wird der Termin in Zoom von Benutzer "A" angelegt und ist damit der Host. Daher kann Benutzer B das Meeting über seinen Benutzer B nicht starten. Dies hat bis vor ein paar Wochen funktioniert. Bitte um Rückmeldung.Vielen Dank! --- Good day!I am contacting you with a concern regarding appointments with Zoom and the appointment scheduling app Timify. Timify support referred me to Zoom. For information: We have a Zoom Pr

Hello, I'm looking everywhere for how to access reports from a personal meeting room (NPR in French).I can access the meeting reports from my browser but can't find anything that corresponds to the personal meeting room.Thanking you in advance for your help, Sincerely,

Hallo Ihr Lieben, und: HALLO @support: ich mache hier  das Thema nochmal auf:die Hintergrudnmusik des Host wird auf meinem Gerät Asus vivobook Win 11 nicht wiedergegben, auch der tontest über die Audioeinstellungen wird nicht wiedergegeben (wird aber über das kontextmenü des Meetings direkt der audiotest gestartet, so wird der ton wiedergeben - das muß also mit geräuschunterdrückung inenrhalb von Zoom zu tun haben).Auf einem älteren Gerät funktioneirt die Wiedergabe desselben streams problemlos.Ich habe alle Audio "enhancements" soweit erreichbar ausgeschaltet, Hintergrundunterdrückung steht auf minimal.Trotzdem wird die Musik nicht wiedergegeben Was kann ich noch tun?Vielen Dank im VorausAndreas

Hello, I install as below - but it never seems to auto-update 😞 What am i doing wrong?! I have checked the Enterprise deployment page, but despite saying the autoupdate is Boolean, it doesnt say what values 😞 msiexec /i ZoomInstallerFull.msi ZConfig="nogoogle=1;nofacebook=1;EnableAppleLogin=0;NoSSO=1;DisableZoomOnboarding=1;AU2_EnableAutoUpdate=1;AU2_SetUpdateChannel=1;AU2_EnableManualUpdate=1" FirewallPortStart="7200" FirewallPortEnd="17210" /qn

I want to see the attendance across a session delivered. I'd like to know if the usage report still shows the attendance of participants in break-out rooms or whether Zoom doesn't support this and thus miscounts the number of attendees while they are in break-out rooms.Similarly, I'd like to know if the chat file also records the chat of break-out rooms.

Hi...just got a new Mac laptop. Want to share screen and everything is blocked....saying "Open System Preference."Where do I    find this?thanks!! 

How does one go about recording only themselves in a therapy session on zoom? The client's voice still needs to be heard in the video but their face must remain out of the recording. 

Lately I’ve noticed a worrying trend of live streamers on the platform kick.com logging into random AA meetings they find on Google and live broadcasting the zoom meetings to thousands of viewers. They do not ask for consent and do not tell people that they are broadcasting. Is there anything zoom can do or is there any action at all that can be taken to stop this terrible new trend.

How to set Zoom screen share View Options to always be "Fit to Window" so I don't need to manually change it in every meeting from "Original Size"? I've attached a screenshot as reference. Thanks! 

I used 'automatic recording' on a meeting using a Basic account BUT USED A CHROMEBOOK DEVICE. I have read that Chromebooks don't record to the device, only to the cloud, but I can not access the cloud recording because I used a basic account. I can not find the recording listed on the 'recordings' section of my account page, but it does have a button that says "Get Cloud Recording" and when I click that, it offers me an upgrade purchase to a Pro plan. My question is: If I upgrade my Basic account to Pro, will I be able to access the cloud recording that was made from the Basic account before the upgrade?

I am trying to save a template for ad hoc meetings of a project team, but I cannot save the list of invitees as part of the template.  I go through the process of defining the meeting - including the invitees - and SAVE.  Then I save as a template.  When I call the template up in a new scheduling attempt, there are no invitees included.  That seems to be a gross oversight - so I assume there is some trick to it.  Can anyone help me?  I have been using the Zoom portal. Thanks.Tom

I have had my zoom pro account for over a yeaer but have never had to use the meeting registration functionality. Now I do need to set a meeting up with registrations and I don't have a registration tab in my meeting scheduler - is there something I need to do in my settings first?

In a Zoom meeting today I activated Screen Sharing, and selected the format that would put my picture (the pic from my camera) at the bottom left of the shared screen.  Then I shared my Powerpoint set.In the recording that Zoom sent me, my picture appears at the top right of the shared screen -- blocking out some content that I had intended to be visible -- instead of appearing where I specified I wanted it to.DURING the meeting my picture was where I specified, but in the recording, it moved arbitrarily.   Is this a known bug?

Everything I have looked at says I should have a "Personal Link" option under my "Profile" but it is NOT there. The only thing there is "Personal Meeting ID" and "Host Key". It is my understanding if I have a paid account I should have this option.  How can I change my Personal Meeting Link?

Is there an area where I am able to see the past meetings of my team members on this account?