Error/Status code 401 | Community
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R
Newcomer
RobertG1
Newcomer
June 12, 2023
Question

Error/Status code 401

  • June 12, 2023
  • 5 replies
  • 2 views

Has anyone out there received the following message: Request failed with status code 401?

 

I've set up dozens of meeting without this message but all of a sudden I can't set up a meeting.  Any ideas?

5 replies

T
Newcomer
Theresak
Newcomer
June 21, 2023

I have had the same thing happen today - how did you resolve the situation? 

R
Newcomer
RobertG1Author
Newcomer
June 21, 2023

Someone at Zoom saw the post and resolved the situation.  Nothing I did to my machine or anything like that.

T
Newcomer
Theresak
Newcomer
June 21, 2023

OK - thanks... guess I'll create a new post now and hope they see it?? Did they notify you that it was resolved or did it just start working for you? 

 

CarlaA
Community Manager
CarlaA
Community Manager
June 21, 2023

Hi everyone! This issue should now be resolved. If you are still experiencing this issue, please sign out of Zoom, reboot the device, and sign back in.

 

Thank you for coming to the community and alerting us of the error code!

Carla,
Zoom Community Team

    T
    Newcomer
    Theresak
    Newcomer
    June 21, 2023

    Hi - I did all of the above and I still am getting the error - any other thoughts? I have now missed two meetings today because of this.... 

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    June 21, 2023

    Hi @Theresak,

     

    Would you be able to try the troubleshooting steps outlined here: Zoom error code 401 

     

    Let me know if any of these steps help!

    Carla,
    Zoom Community Team

      R
      Newcomer
      RobertG1Author
      Newcomer
      June 21, 2023

      I think I received a notification that it was resolved. But I don't 100% recall.

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