Meetings

I am facing 500 internal server error issue on youtube live streaming. You can see in screensot below.I have cleared my browser cache and cookies multiple time. But this issue remains same.  Can anybody help me regarding this issue?I will be thankfull.

We purchased a an All in one Conference room video camera system bundle HD 1080P 60fps 3x optical Zoom USB3.0 HDMI PTZ Camera and Bluetooth Conference Speakerphone with microphone for our Fire Omni TV so we can use Zoom Workplace in our large conference room.We can't get the bluetooth speaker to be recognized in the Zoom settings. It is not listed even though paired with the TV. It shows in the TV settings under bluetooth devices.We really need to microphone to work instead of using the TV microphone. Can anyone advise?When launching Zoom it also automatically switched from the bluetooth speaker to the TV speakers.Thank you! 

We are very regular users of Language interpretation on Zoom, main channel is English and we have Chinese and Cantonese Interpretation.  In a meeting last week, the sounds were mixed on two interpretion channels Chinese and Cantonese, that the participants heard two voices of Chinese and Cantonese. This issue happened after the 15 minutes of the meeting, while at the beginning everything was okay. Then I updated the interpretors' role, it resume to normal.  Does anyone have the same issue before and what is the problem, and how to avoid this issue please? 

I receive an e-mail saying that the participant is waiting, but in the meeting I only see one participant: me.  My participant gets the screen message that I have to let him in, but of course that never happens, because even when they call me to tell me they are in the waiting room, I cannot let them in: Zoom doesn't see anyone there for me to let in. I even tried the option to leave the meeting, and to click on the link in the email message, but to no avail. This has led me to stop the waiting room as a function because I lost a lot of valuable time on technical issues with my clients, which looked pretty unprofessional (despite being an experienced Zoom user). I cannot find any article or suggestion on how this can happen. The Waiting room feature has always been enabled in every case, I checked. Is this a bug?

I have a meeting scheduled for this week and it is now missing from Upcoming Meetings on my screen (desktop and phone app). I updated to the most current version last week.The registration link is still working and accepting RSVPs. Help!

Hello,Anyone have an issue with Teams on Android joining Zoom meetings via Direct Guest Join? Despite the 3rd party meetings being turned on in the Admin settings, call being scheduled as a Zoom meeting, I am unable to press join button. I can see a Teams logo next to my call and not a Zoom one as expected. Android firmware and Teams are running latest updates. No issues with MTR licenses, resource account mailboxes can accept calendar invites in Outlook. We do not have any policies via Intune that would prevent this functionality. We do have other Android MTR devices in another location that do not have this issue. Any ideas?

I have a basic free account. I need to arrange a Zoom for two people but do not want to be a participant. Every time I have done this in the past I have to be there to let people in and cannot continue the meeting unless I stay on the call. Please advise.  

Hi, can you help me please. I have a meeting that I am not seeing in my Previous meetings. i want to see it displayed in my meeting setting but I cant find it to edit it accordingly. i can open it when i punch in the code. how do i get it back?  

I am on my MacBook Air and cannot livestream anymore.When I follow the new directions I get Invalid parameters

Someone can help me ? I try to connect my zoom to my facebook groupe, but i can't cliq on "costum" ? 

Since the latest update to Zoom WorkplaceMy desktop client no longer works on my Windows computer. I'm getting a message saying that I can't connect.Everything worked until the day before yesterday, but nothing has worked since yesterday. In the meantime I haven't changed any configuration, made any other updates or anything else.I have already checked the following:- Zoom via browser works- The desktop client works on other computers- No proxy settings active- To check, I deactivated the firewall, I don't use VPN- I uninstalled the client several times with CleanZoom, restarted the computer and reinstalled it again.- I restarted the router, used LAN once and WiFi once- I am using the latest version- Operating system and firmware are up to dateI have no idea what else could be causing this. I'm a little desperate because I...I use it for my online workshops. All suggestions are welcome.

Does a participant need to log on from the downloaded app (desktop, tablet or cell phone) in order to participate in polls?  Is it possible to see polls if only logged on from the browser link?

Is there a place to sign up for email notifications from Zoom whenever there is a Desktop app update for Apple silicon Macs? 

Does Zoom set up meetings based on standard time or daylight savings time? I am in the Eastern Standard Time Zone (EST) and we are currently on daylight savings time (EDT). My goal is to have a meeting at 4 pm local time on April 2nd. So do I schedule the meeting for 4 pm, or do I schedule it for 3 pm to account for daylight savings time?

I have started using my iPad Pro for Zoom meetings. I certainly love the center stage feature with the camera. I would love to find a way to move the participant window screen to the top or the side when a presenter is in screen share mode.I've looked in the upper right 9 square grid, meeting settings, and still can't find an option to move it to the top or side. I would like to be able to glance up to see hands raised or other reactions while the presenter is sharing screen.@screenshare @ipadpro

Hi everyone, I know this theme has been addressed in the past but it seems that mine is a little bit different, I just have a new Macbook M2 Air and already disabled the airplay receiver on the system, all of the systems are updated in both devices, both devices are in the same WiFi, but whenever I want to airplay from the iPad to the Mac via Zoom it says that it is impossible to connect. I've tried with other iPads and does the same, I successfully connected to AppleTV's so it seems that the problem is either the Macbook (but I can also successfully airplay with the internal feature of airplay receiver) or something with Zoom. I remember that in the past, whenever I wanted to Airplay I received a message about installing some pluggins. I no longer see that message anymore. Hope someone can help me.

I have a strange case.  A student of mine has an up to date chrome browser on a full windows computer yet when she tries to enter my zoom with a direct link, she get's the "zoom sign in" screen.  Normally, this type of thing occurs when students/people are using an Android device like ChromeBook and they need to go to chrome settings and toggle the "request desktop site" to fix this.   But she is definitely using a windows computer and thus full version of Chrome browser which doesn't even have the option of "request desktop site".  (Which is not the issue I assume). What should I try to do to make the direct link for work her?

Setting up a new audio-visual system and having trouble getting video from a Vaddio AV Bridge to be recognized by the Zoom account.  We have set the video/camera source in the device hosting the Zoom meeting to be the Vaddio AV Bridge. We have a camera feed coming through the Bridge to participants in the meeting nicely. A separate feed of slides, including video components, is not showing up in the meeting. The host device just shows up as a black box to meeting participants. The audio is coming through clearly to the participant devices - but no video is shown. Video feed to other peripherals not on Zoom have both audio and video portions.  We thought it might be some sort of copyright protection blocking - but this is happening with text slides in addition to video slides with audio components. Current Zoom Client 5.9.026 frames per second video output640x360 resolution video outputupl

I am a therapist and have been using Zoom for about three years. I have had many issues since the platform changed to Workplace with its overwhelming amount of features (many of which are not required for professional private therapy sessions). I do not have the time to keep watching videos on troubleshooting. The worst issue is that my new clients are getting very frustrated with persistent login problems, they are not able to simply click on the embedded link anymore. I have had to add on extra time at the end of the session due to the ten-minute struggle to connect easily. Unless I can sort this out soon, I will have to find a different video call platform. Any advice would be welcome, please!

I was recording [well I think I was] a Conference today - 5hrs & I am unsure if I clicked Cloud or Local for the recording. It didn't ask me what folder or place to put the recording & didn't really think much of it [I haven't recorded before]. How do I find the recording? All help would be appreciated as this recording is supposed to go our World Wide... HELP!!!!!

I'm using a meeting template to invite people to an upcoming event.  This is NOT a Google calendar invitation, rather a templated meeting from "My Meetings" in Zoom.I'd like to include a hyperlink to an external survey in the meeting invitation, but the template does not give me editing options to include a hyperlink (i.e. I can include the text in the template, but it is nothing but text).Is there a way to embed hyperlinks?

I am having a repeating problem that recently started: When a certain meeting begins, a user called "Murderbot" joins and posts in the chat the same message: "I'm Murderbot, ready to take notes for Archie Lacey. To start the notetaking and recording, the meeting host needs to approve the recording pop-up message." When I claim host, Murderbot posts the following message before : "Recording permission was denied, leaving the meeting." Has anyone had this issue, and how do I make it stop happening? Thanks. 

I Have a Video problem when starting in attention mode.My video is not showing even though all options are turned on. What can I do?

Hi!We have a company Zoom Workplace Pro subscription. When we host calls from Ukraine, time is not limited. But when our curator hosts the call from Ireland, it ends in 40 minutes. The same happened when I was in Germany.Can I fix it? 

Hello,I'm frustrated- I'm looking for a solution that will allow me to create a meeting that only a pre-defined list of people can attend.I have a pro account.I tried pre-registration, but this doesn't block people that got my meeting's link from trying to enter it. I can block those only manually at the waiting room.Maybe I'm missing something out.Please adviseThank you very muchAmir