Meetings

I use dual monitor mode to project a second screen.  With the change to Zoom Workplace, we now get a black border around that 2nd screen along with a Zoom Workplace logo in the upper left. We really need the content of that window to be full screen like it used to be. How do we get rid of that black zoom workplace border around the window?

The 'Start Meeting' button has disappeared from the desktop application (Macbook Pro) for My Personal Meeting ID.It just shows the buttons 'copy invitation' and 'edit'. I don't know that I have changed any settings anywhere.I have to go into the online Zoom account > meetings > personal meeting room > start new meeting to be able to get into my own meeting room. How can I get the button back? Thanks!

Hi, I can use Zoom with two different email adresses. One is my private Zoom account (email1), the other is the account of an association (email2). The association's admin granted the roll member for me in the associations account. If I log in with email2, I can verfify by my email2 that I'm definitely in the correct account an not in my private one. Nonetheless I'm not able to see meetings the association's admin planned in the calender that is displayed for me then. Why is this and what can the admin or I do? regards, Andreas

Hi everyone, Searched the forum but no results to my problem. Had a webinar yesterday, and when downloading the Reaction Report, instead of reaction type, like heart, cheeer, laugh etc. I get some strange characters in the report:Reaction Count # Count ðŸ‘ðŸ»77 ðŸ‘ðŸ¼11 ðŸŽ‰141 ðŸ‘56 ðŸ‘8 ðŸ‘ðŸ»6 ðŸ˜‚3 Anyone know how to convert the characters into something a human can read and understand?

Здравствуйте! После последнего обновления до версии 6.1.12(46889) при запуске конференций нет звука и иногда видео у собеседников. Запускаю зум  с ноутбука, собеседники чаще с телефона заходят.Тестировала звук и микрофон все в порядке. И у собеседников тоже. Но при подключении к конференции либо они меня не слышат либо вообще нет звука и видео. Иногда, после захода-выхода из конференции по 3-4 раза звук появляется, но не всегда. Сейчас по работе нахожусь в России. Может ли это быть связано с моим местоположением?

I run a meeting with 150+ users. I mute people whose mics are accidentally open. However, some people have background noise suppression off or some other non-default setting and when they speak or have their mic on it disrupts the meeting. As far as I can tell there's no way to override the client app's noise settings. Is there something of which I'm not aware? If not this is a feature request to add such a setting to the meeting settings.

I have a user in our organisation whose Windows Zoom client is unresponsive when trying to log in.I can press 'sign-in via Google', but the button does nothing. Selecting 'sign-in via SSO' allows me to enter our Zoom domain, but won't pressing Continue does nothing...I have tried uninstalling the client and installing the latest version, but get the same results.I have also tried installing from our .msi (based on a slightly older version), but same results....I'm at a real loss... any ideas?

I created a Zoom meeting that required participants to register. Country/Region is one of the questions on the registration form. I am going to have participants from Canada and the US. I do not want the participants to scroll through 150 country names to select Canada or the United States. I want to offer two country options to select from. Is there a way to customize the country list for the registration questions?Thank you. 

Zoom stopped functioning during a video meeting and would then freeze if I tried to rejoin the meeting.  So I uninstalled it. Then downloaded the latest Zoom installer and tried re-installing. Initially the error was about a missing dll (d3dcompiler_47.dll) so downloaded 32 and 64bit versions. Then the Zoom installer error changed to  "The application was unable to start correctly (0xc00007b). Click OK to close the application." The installer gets far enough that Zoom Workplace v6.2.3 (47507) shows up on the list of installed programs Troubleshooting stepsThe OS is Windows 8 (yes I know! but it is what it is). Because of the missing dll issue I decided to runDISM.exe /Online /Cleanup-Image /RestoreHealth  and  sfc /scannow.  sfc claimed to have fixed any errors that were found. 

This seems so simple but I can't figure it out!  I tried to join a zoom meeting using the link I was provided.  That took me to the meeting directly without having to log into the app (I have a free account).  I wasn't admitted bcse my name wasn't displayed.  Even though everything I read said that if you join through a link, it will give you the option to enter your name, that option was not there.  All it would allow me to do was to turn the video and mic on/off and to join. I tried copy/pasting the link into my browser but nothing changed. So I tried logging into & joining the meeting through the app, but I was not provided the meeting ID, so couldn't.  This is a link sent by a large organization that holds hundreds of zoom meetings so I'm sure this is me, not them.  I've asked them to provide the meeting id next time if possible, but in the meantime, what am I missing?

Very often when I click a join zoom link the client hasn't been open before and then decides that it would be a great time to perform an update. This has already lead to me being late on several meetings.  This is inacceptable. Please prevent updates from delaying calls.

Hello community, this week we upgraded our plan from our account to one with Large Meeting. The question that arises as a team is if now all our meetings are Large or we have to activate the option in each meeting, if so I can't find the option to make our meeting Large. Help

I'm trying to use the free version of Zoom to record demos with audio and screen capture. I start a new meeting, share a screen, start recording, talk through and perform the demo steps, stop the recording, then convert the captured data to an MP4 file. Problem is that the recording shows a box in the upper right area with my name in it. Is it possible to avoid having that box in the recording? I've looked through all the settings I can find and don't see anything that solves it.This is on Windows 11, Zoom Workplace v6.1.12 (46889).Thanks in advance.

Dear Zoom community, I have been recording on Zoom with my desktop computer. However, I went on a trip and bought a Samsung Chrome laptop to do the same. However, after downloading the application, there is no record button, even after changing the settings on my profile as indicated. Your help would be greatly appreciated.  Thank you, graciously.  Karen    

Zoom is not very accessible for Deaf students like me. Every time I join a meeting or a class, I must use an iPad with my MacBook so that I can pin the interpreters to full screen on my MacBook's Zoom app while the iPad Zoom is set to automatically spotlight whoever is speaking or showing the slides. The sounds on both MacBook and iPad are already disabled, but whenever a zoom meeting starts, it bumps up the iPad's sounds.I got in trouble in the library today because I didn't hear it and got scolded by the staff. I know I turned the volume off before I started the meeting but for some reason the Zoom app forced the volume back on. How do I completely kill the sound from the iPad zoom app? I need the sounds disabled so I can use the iPad for my class this semester or else my grades will suffer.My iPad is Mini 6th generation with latest iOS and latest Zoom app.

Is there a way to force users into a breakout room without them needing to click the "join" button? No matter what setting I change it doesn't seem to affect if that message appears or not. Some of my meeting attendees are automatically moved, while others still receive the dialogue box.  To expand on that - if the suer doesn't accept the invitation to the first breakout room I am unable to assign them to another. There is no option to move them around if they don't accept the first one. Overall - how do I turn off their ability to accept and just force them into the room? Thanks! 

Hello, We have a recurring monthly meeting with external sponsors and the zoom meeting details that have been given out are the "owner" of the zoom account.  Unfortunately he had a medical emergency and is out for the next few days.  I'm an admin on the account - is there any way I can "take over" his account so I can proctor the meeting tomorrow instead of having to send out new zoom details?  Our fear is that there are quite a few members and we don't want to confuse folks with the revised invite.  

Is there a way to set a default view (speaker or gallery) when joining Zoom Meeting so it doesn't need to be changed on a meeting by meeting basis? Thank you!

I created a zoom meeting. There is a security saction where you have to choose al least 1 of 3 options and the default one (that I always choose) is "anyone with the meeting passcode or the link can join the meeting".However sometimes it asks the attendees the put the passcode in order to join and I don't understand why. I tought maybe it's becasue I myself didn't join the meeting yet but that should not be the problem since I made a colleague a host as well when I created the meeting, and  Zoom required a password of him as well.Does that mean the creator of the meeting always need to attend even when other users are the hosts? 

Hi, Having trouble with Air Pods connecting to Zoom on my laptop. Tried everything including reparing. Says it is connected but them on a Zoom call noone can hear me. Tried all the Zoom troubleshooting stuff. I know the AirPods are functional as I used them on a phone call. Any suggestions would be welcome Thanks!

Hello,I frequently use zoom to record interviews and have noticed that when I record locally, the recordings do not align with the settings I have on my account. That is, there are not separate audio and video recordings for each participant. How can I make local recordings align with these settings?

Hello,I have encountered an issue while using Zoom. During a conference, I cannot hear the other participant, and they cannot hear me. Upon checking the microphone and sound, no issues were found. This problem occurs on both my computer and&nbsp

esiste una soluzione per poter scaricare report presenze in formato PDF o cmq in un formato non modificabile ??riesco solo ad esportare il tracciato in formato .csv che è modificabile e pertanto non può essre usato come prova certa del tempo di sessione al corso

My zoom meeting keeps quitting unexpectedly. Like during in the middle of a meeting, my zoom meet would just suddenly end as if it was shut off from the task manager or something. I am 100% sure this is not an internet problem. It probably ain't an account problem either. My professors in school use pro accounts so our meetings can go past 40 minutes. It also "mostly" occurs whenever I interact with another application in my desktop like Microsoft Edge. I would simply click on my browser sometimes and the Zoom meeting window would just exit by itself. There were also times where during a meeting, my entire desktop would LITERARY run in 3 fps. Yes, the entire desktop. My mouse would move incredibly slow and the sound would stutter. This would last for 5-10 seconds until the zoom meeting client would end by itself once again. Currently I'm using zoom via web browser so that it won't quit unexpectedly again but the browser version is really slow though. There must be something in my pc

im trying to download a recording to save onto my PC that iv done many times before but lately its not letting me. i fill in my name and email and click im not a robot and press register then it just takes me straight back to the same page