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U
Newcomer
ulope
Newcomer
July 28, 2022
Question

Prevent automatic updates just when joining a meeting

  • July 28, 2022
  • 5 replies
  • 13 views

Very often when I click a join zoom link the client hasn't been open before and then decides that it would be a great time to perform an update.

 

This has already lead to me being late on several meetings. 

 

This is inacceptable. Please prevent updates from delaying calls.

      5 replies

      chrismenard7
      Community Champion | Customer
      chrismenard7
      Community Champion | Customer
      July 28, 2022

      Hello. Zoom app has an automatic update feature that you can turn off. Here are the steps and a screenshot. 

      • Open the Zoom app
      • Sign in
      • Click Setting by going to your profile picture in the top right. 
      • On the General setting on the left, look for Zoom Updates. You can uncheck the box. 

      Zoom updates usually add significant features and enhancements. If you turn this off, I would manually check for updates during a non-meeting time. Maybe check once a week.  I hope this helps. Thank you. 

        U
        Newcomer
        ulopeAuthor
        Newcomer
        July 28, 2022

        That’s exactly my point. I don’t want to turn off automatic updates. I just want them to not interfere with my meetings.

          ChrisO
          Participant
          ChrisO
          Participant
          July 28, 2022

          If you would like to see a feature that allows you to update now or update later please visit https://zoom.us/feed and submit a feature request.

            J
            Newcomer
            jpstp
            Newcomer
            May 9, 2023

            I disabled the auto update on my session.  Was at version 5.10.xxxx.  When I connected to an external meeting, it forced me to update to 5.13.  Is there something I missed?

            M
            Newcomer
            mgbaaccucomm
            Newcomer
            August 30, 2023

            I was looking to see if there are any updates on this issue. I agree that the current method is unacceptable. I also do not want to disable updates for my users. ZOOM, if you are listening, there is a cost to this lost productivity for our organization. Think about it. Consider a meeting with 30 attendees and you have to postpone the meeting by 5 minutes, which is 150 minutes of total lost productivity due to ONE client update.

              V
              Newcomer
              Vroo
              Newcomer
              February 19, 2024

              Yes, this is awful. It has made me late too often.

               

              There's a simple alternative: instead of preventing me from joining a meeting, when the meeting ends, prompt me to update then. You should ask instead of doing it automatically as if I have back-to-back meetings, you don't want to make me late for my next meeting.

                S
                Newcomer
                Sheng
                Newcomer
                October 16, 2024

                I had the same experience. Really awful situation.

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