Meetings

Hi all,Trying to assist a colleague here, when she receives a Zoom invitation in her Outlook.com inbox, the Zoom invitation is not a hyper link (Blue), and she is forced to copy and paste the link onto the browser to join the meeting.I have seen online that this is a known issue and it has something to do with having to enable "Use HTML format email for Outlook plugin" in account settings in your Zoom portal. Can anyone assist me with fixing this issue and/or finding where the HTML format is located? I cannot seem to find it.Thank you,

как восстановить запись zoom по ссылке и коду доступа, если при переходе по ссылке пишет "запись не существует"?облако заполнено и я переживаю что запись попросту удалилась.если я увеличу объем хранилища возможно ли будет восстановить запись?

ノートPC(Windows11)にてミーティング用Zoomデスクトップクライアントをインストールし、ミーティングに参加したところ以下の現象が発生しております。　・自分のカメラが機能していない（黒い画像のまま）　・自分のマイクが機能していない（相手側に音声が聞こえない）ただし、相手側のカメラ、音声は通常機能しております。 Zoomのブラウザ接続、その他アプリ(meet)では自分のカメラ、マイクも正常に機能することを確認しております。ノートPCの設定として、[スタート] > [設定] > [プライバシーとセキュリティ] > マイク＆カメラ > [アプリのアクセス許可]からデスクトップアプリへの許可がONになっていることも確認しております。 原因、解決策ご教授いただけますと大変ありがたいです。

Today in my zoom meeting, I was getting messages as if there was another user in the meeting with my name as the host. This other user was asking for permissions, to record, to share, etc. and I said no. When I started to screenshare, they wrote "kill" on my screen somehow with annotations. I cannot figure out how a zoom bomber got into the meeting and did this. I have changed passwords since but this was awful!

I am currently managing a platform that involves hosting three daily meetings at different times. Currently, My team members cannot join these meetings unless someone with access to the platform's Zoom account logs in and admits them or makes them host manually.I would like to know:Is there a way to allow different team members to host these meetings without sharing the Zoom account's username and password?Can team members host specific sessions based on their schedules without requiring additional licenses for each of them?Does enabling breakout rooms for discussions depend on the presence of the host, and if so, how can we manage this effectively without purchasing multiple licenses?As a startup, affordability is a concern, so I’m looking for a cost-effective solution.Best Regards,

I would like to record myself for a presentation.  However, the record to cloud function automatically starts whenever I start a new meeting. I have turned off every automatic record feature I can find and it still starts recording automatically. I have gone through the steps listed in the tutorials and step by step instructions. I want to be able to stop and start recording or pause on the zoom screen and I don't see that icon. What am I missing?

Hola, un placer en saludarles, necesito su apoyo, yo contrate hace un par de días Zoom business que es de $21.99 al mes, el cual según su página web con la información dice que incluye todo lo pro y 300 asistentes por reunión. Pero tuve una reunión que tenía aproximadamente 200 participantes y solo me dejó ingresar a 100 participantes. Cuando en la publicidad del plan dice que son 300, podrían apoyarme en esta situación. 

Participant tab ... gives the option to make a sound when a person enters the waiting room. I would like this to be permanently on, so I don't make people wait because I am looking at another screen. It looks like I have to enable sound on entry every time I start a new meeting.  Can this be made a default?Thanks

Hello. It used to be that I could set up a recurring meeting that would show up in my meetings list once under the recurring meeting heading on my desktop app. Now my recurring meetings list every single occurrence of that meeting. How do I change that? The recurring meetings show up correctly in my zoom account online.  Thanks for your help.

Hello, I just purchased my mother a new Lenovo Idea pad AMD Ryzen 7-7730 and she is having the following issues: the video screen will continue to go dark then light as if someone is turning the light switch on/off.  Also, sometimes the video screen will goblack. I contacted Lenovo, and they stated the last few days several users have contacted them and reported a black screen during Zoom.  Lenovo has tested the issue, and it does not appear to be a hardware issue; it appears to be an issue with the Zoom application and to contact Zoom. My mom doesn't have a need for a Zoom Pro account so Zoom telephone support is not going to help her. Has anyone else had this issue and found a resolution? Any help is greatly appreciated!! 😊  

So as the title says, we have been using a single sign on link to ADFS, which includes a relay parameter that references a zoom meeting ID, since late July 2024 without issue, but in the past day or so instead of redirecting after authentication to the meeting id indicated in the parameter, all users are redirected to their Zoom profile pages. Anyone else experiencing this?

I am tying to set up a OnZoom Serries Event. When I hit the publish button, it responds with our Business Account is not completed. Yet when I go to the business account page everything is filled in. Has anyone else had this happen? 

 When I click on "go live on facebook" in zoom, the only 2 options mentioned on the "Live stream Zoom Meeting to Facebook Live" page are :- share on your own timeline- share to a pageThere is no group option as you can see in the attached screenshot.Important:- I already enabled the "Allow livestreaming of meetings" in the advanced meeting setting (including facebook).- We have the app in our Facebook group.- I am an admin of the group.But the group itself probably isn't the problem anyway, because I can't even select "share to a group" in zoom.(besides, I am admin of multiple groups with the zoom app installed and have used it in the past).Of the 3 admins of the group, my businesspartner has the same problem in his account. The other one can go live in groups. I hope someone can help solve this problem. Thanks in advance, EJ &

As of the last update or so I have been unable to apply any background filters - the "Backgrounds and filters" option in the general settings and on the video settings pop-up in the meeting window is now "Backgrounds and effects" - and there is no way to apply (or even find) filters.  Is there something I can set to bring back the filters!  I routinely applied a color to the  screen to increase visibility for viewers. Online troubleshooting still gives instructions as if the option were still "Backgrounds and filters" BTW.

Recently Zoom changes make it impossible (for me) to find how to set up Recurring meetings as before.  If I do not use "Recurring" in Zoom, but in my G. calendar, it does NOT feed back to Zoom (as it did in the past) to make it recurring.However, if I do make it "Recurring" in Zoom, then it copies the entry for EVERY MEETING (duplicates the entry in my meetings list - both online and in the app) rather than putting them under a SINGLE entry as in the past, under Recurring.  I cannot even get the new "recurring" entries to show up under "Recurring".  Driving me crazy!  I have to now join these classes (I teach online) through my calendar, not through Zoom.  Please respond!  I see multiple entries on this question, none of which have been answered. 

Hi for the past week any zoom meetings that I host are ending after 40 minutes.  This was not happening previously.  I am aware that this happens for calls with 3 or more people.  But the calls I am making only have myself and one other and it is still happening.  I don't think I have changed any settings.  Is there a reason why this might be happening please?

Running MacOS 10.14.6 with a new download of Zoom Workplace app (Basic free acct)...when I login, the app instantly reverts to the Zoom web client. What's going on...how do I troubleshoot?  Thanks!

Need help with viewing all of my scheduled meetings for the rest of the year and can't figure out out to change the Selected Time Frame dates to start from today through the end of the year. I am using Chrome to access Zoom.  See print screen below with the date feature highlighted in yellow - can't get the dates to change effectively from 8/21/2024-12/31/2025. Thank you for your help

I have been a zoom pro user for years. I often stream my zoom group meetings into my FB group. Before when I stream it would show everyone in the meeting, even if their camera is turned off. But now when I stream it, like today, it only shows the participants who open their camera, so it looks like there's a lot less people, but it's just not showing the ones with their camera off. When someone with their camera turned off speaks, the people in the FB group can hear them, not not see them, not even a name, its just me with my camera on and them speaking. It used to be that the stream could see the whole gallery view, regardless of people opening their camera or not. If this feature is no longer available, then I really have to look for another service. 

I am using a iPhone iOS 17.7.2 with three uk.When I was using the APP, I am unable to join meeting with 4G/5G.  But I can join meeting via browser under 4G/5G.  When I turn on VPN on top of 4G/5G, I can also join meeting with the APP.When I was using WiFi, I am able to join meeting with APP.any suggestion?

I want to find out exactly when I joined someone else' zoom meeting.  In previous meetings there is no history of it only the zooms I created. If you know how please let me know 🙂 Thanks!

Steps to Reproduce1. open zoom app on tvos2. select "join meeting"3. hold microphone button on apple tv report and dictate meeting id4. meeting id with dashes shows up in this format ###-###-####5. select "join" Expected ResultsPrompt for passcode appears / meeting is successfully joined Actual ResultsError Message: This Meeting ID is not validUser StoryAs a User, I want to be able to dictate meeting ID, so that I can join a meeting without have to enter the ID with the remote control buttons. Zoom app should not enter dashes automatically when dictating, or should allow meeting IDs with dashes.

This started happening a couple of months ago. My high end podcasting microphone that connects to my MacBook Pro via USB stopped working well with Zoom. People told me I sound like a robot. I recorded myself and they are right. I sound fine when using Macbook's mic or my AirPods. I tried switching the USB ports, I switched from USB to USB-C. Still the problem persists. I updated the Zoom app the the latest. I restarted the MacBook. I've got strong Wi-Fi.  This said, the podcasting mic works perfectly fine when I record to GarageBand or to PhotoBooth. But when I launch a Zoom meeting, then via the Zoom app I sound tinny. I go back to PhotoBooth and I sound amazing. I can't figure it out. What's up with Zoom? Any advice?

I am writing to report a problem with my camera display that occurs specifically when I am recording a Zoom meeting while screen sharing.When I share my screen and have my camera turned on, the camera feed appears correctly. However, when I start recording the meeting, the camera feed appears twice: once in the position I have set it, and again as a separate window, usually on the right side of the screen.Additionally, if I enable the "Hide Self View" option during recording, a gray square appears in place of the camera feed on my shared screen.This issue only occurs during recording; the camera display is normal during the meeting when recording is not active.

I had a meeting on Dec 11th and it has been more than 15 days since the meeting. Although I can see the meeting registration report, I cannot get the meeting history report when queried the date. Am I missing something?