Meetings

We're using the Zoom Embedded SDK for our webinar integration. We've observed that when a host or speaker refreshes the page or logs back in during an ongoing webinar, the Chat and Q&A history is lost — both panels appear empty upon rejoining.Is there a way to persist or retrieve previous Chat and Q&A messages after a re-login or screen refresh? This behavior affects the user experience, especially for hosts and panelists who need to maintain context. 

Bonjour,j'utilise depuis peu, un IPAD PRO.J'organise des réunions via zoom pendant lesquelles je souhaite partager uniquement de la musique (pas mon écran).Je n'arrive pas à partager uniquement la musique. Le seul moyen que j'ai trouvé, c'est de partager mon écran.Lorsque j'étais sous windows, le partage d'écran permettait d'aller dans un menu "avancé" et de ne partager que le son de l'ordinateur.Avez vous une solution ?Merci d'avance

I have used Wirecast Virtual Camera as the video for my Zoom meetings for a while now on MACOS Ventura. I am setting up a new MAC Mini Pro running MACOS Sequoia. The camera is working in Wirecast. I start the Wirecast Virtual Camera, but it is not available to select in Zoom. The physical devices show up but not the virtual camera. Suggestions? Is there a privacy setting or permissions I need to grant? Legacy support needed? Any help would be appreciated. 

When using Immersive view and a "custom background", has anyone had trouble removing their own image as a host? My use-case is to set up the zoom meeting and be the controller for Immersive View for a panel discussion. The problem is when I add my own custom image for Immersive, I have no way to get rid of my Video.  My name doesn't even show up in the list of names when you manually add people in the meeting who you want to be on-screen. My video just automatically pops into the immersive view when I launch. I cannot even "x-out" my video once Immersive view is started with the custom image. When I use the zoom default images, I can keep my image from showing up or x it out once immersive is started. Is this a glitch in Immersive View?

I'm running MacOS Monterey. Several times in the last few weeks, I've noticed the orange dot indicating the microphone is being used by an app, and I click on the Control Center and see that Zoom is accessing the microphone. I'm not in a meeting and simply have the Zoom app open. Why would Zoom be accessing the microphone when I'm not in a meeting?

At one point, I set a background to purple, and now I can't get rid of it even when I hit no background. What do I do?

Both yesterday and today I've had system crashes while on a zoom meeting as a participant. My screen froze, time didn't change, I could still see and move my mouse but clicks had no effect nor did keyboard. I had to restart. I checked for updates but I'm up to date. Something up with zoom?

3 months ago we had a conference on January 17th, we had a paid subscription then, we recorded the conference on the cloud, the subscription ended in a month, today we wanted to watch the recording, but there was nothing there, we paid for the subscription today, but there was still nothing there

I can't turn my camera on  

Hi, yesterday I accidentally clicked on a new link in windows start-up that immediately uninstalled Zoom. When I reinstalled all my history/contacts was gone: is there a way to regain them please? Thanks.

Hi there,I’m facing issue that when I record my desktop screen using Zoom metting on my computer and play the recording I can hear only my voice and black screen coming for the whole sessionWhat could be the problem and how to solve it? thank you

Hi! Im from Ukraine!  I was told that for ukrainians there is no 40mn limit. But I still have it. Can someone help me? Thanks! 🙂

We are using a BlackWeb presentation remote, which works with powerpoint apps and desktop versions when zoom is not open. But whenever we start or join a meeting, it no longer works. The only button which does work is the escape button. We've tried wiping zoom off the computer and reinstalling the newest version, but that hasn't worked for us. 

As the host of a meeting, I have a need to track the time that an individual has their camera switched on.  In the participants pane, it shows when a participant is muted, when they have their camera on, when they are screen sharing, etc. However, it is displayed as an icon.  I need a report of how long the person had their camera on (or off) for the entire session.  The reason for this comes down to compliance.  Being on-camera is mandatory for the meetings I host.  Tracking in the main session is not too difficult.  However, when the participants go to breakout rooms, it is much more difficult to track.  A field added to the Active Hosts > Participants report would do the trick.  Or, if there are any plugins that can track on-camera time for each participant, that would be grand.

Hello, our users use Lenovo laptops, and many of then have problems with the microphone, in the sense that other participants do not hear them or hear a very disturbed voice.PC's are updated to las Windows 11 version and the micro with other platforms, like Teams, work.We tried all common solutions, update driver, remove other software possibly interfering with micro but nothing changed.Did anyone had same problem?Thanks.GinoDS

HiI want to adjust my audio settings so I can use a bell in my meetings.  I go to my profile picture as instructed but the drop down menu only gives me plan and pricing and sign out.  No settings tabs... so I cannot adjust the setting.  If I go to settings on the left hand menu, I cannot find audio adjustment tabs to use.  Can anyone help?  Why is my profile drop down menu not giving me the full menu?Thanks!Pippa

When the new upgrades got loaded I choose to have a "portrait" type of filter added to my camera view.  It's like the blurred background but not as intense.  I'd like to turn that off but I don't know where to do it.  Any suggestions?

Can anyone help? My hp laptop calls into a zoom mtg Im just watching. I don’t know why or how it happens but I have to logout asap & miss the mtg

Since 2 days, my zoom apps gets completely frozen as soon as I activate the webcam in a video conf. Without it it works fine, but as soon as I turn it on, first il will freeze the app ( but I can still see other participants webcam moving ), then the mic and the speakers will crash ( no mic and no sound from other participants ). I'll get an error pop up saying something might be wrong with my speaker settings. But at this point the Zoom is completely frozen and I can't do anything.MacOS Sequoia is up to date ( Mac Mini M4 Pro )Zoom is up to date ( Version :6.4.3 (52139) )

Good day!Please tell me how to set up a conference so that the session rooms do not close when the organizer leaves and there is no one else, but the conference is still running. And when regular participants (not organizers) connect, they need to have access to the session rooms.What did I do?As far as I understand, there should be a scheduled, recurring, time-limited conference: https://support.zoom.com/hc/ru/article?id=zm_kb&sysparm_article=KB0062549but the problem is that when I created the rooms, I checked the box so that the rooms would be linked to the conference number, saved them. The conference has started. There are no participants yet. When I, as the organizer, leave and DO NOT FINISH the conference and a participant enters, but there are no session rooms. After that, I log in again as the organizer and have to create t

HI. I'm using Zoom app with an electronic whiteboard (Android).I'd like to use a web camera(external camera) and a speaker to the online meeting by the electronic whiteboard.Where can I switch a web camera from a built-in camera?   Actually, when I use Zoom for Windows, I can choose a web camera or a built-in camera. ( I can select a Speaker, too. ) But I can't find the settings menu for Zoom Android.  Could anyone help me how to switch a web camera / a speaker?

So some reason I can't disable the meeting passcode. Is there something I'm doing wrong?

You used to be able to navigate in Zoom (chat, set up breakout rooms, make someone a co-host, etc.) while sharing your screen with an embedded video were playing in PowerPoint. Now, when you click anything, the video stops playing. It's back to the way it was a couple of years ago, but then there was an update a while ago that enabled us to do stuff while the video was playing. Now you can't. What happened?

I constantly use the safe driving screen in meetings.  Yesterday it was working fine, but today it stopped allowing me to unmute when I tap the Tap to Speak circle.  The app was not updated recently (since 2/28), the settings in the phone or Zoom were not changed.  I can unmute using the standard meeting screen.  I followed all the troubleshooting advice - changing app settings, phone permissions, force stopped the app, reinstalled the app.  Nothing seems to have helped.  All the settings are as suggested.  No error messages. Phone - Samsung Galaxy S23Zoom app version - 6.3.11.28195

Hello,I am having taking a class online, and when the instructor sends a "quiz" in chat. When I click the link it downloads and I'm able to fill out the test, but when I try to submit it when I'm done I get a "missing data" message but I have everything filled out. I don't know if it's because I'm using a MacBook (ver 15.3.2) , because this recently started happening once I started using my MacBook. I used to have a cheap HP and I was able to submit my quizzes with no issue. The only reason I switched to a Mac was because I needed more "RAM" memory for my old HP, so I don't know if there's some type of setting I need to change or what to fix this issue.