Meetings

Using Meeting SDK Without PublishingI do not plan to publish my app on any app store (Google Play or App Store). I only want to use the Meeting SDK for internal or private use.Is it possible to use the Zoom Meeting SDK without publishing the app?Will I need to go through any approval process for SDK usage if my app is private? Domain Verification for Multiple SDK AccountsIf I use multiple SDK accounts, but all meetings are hosted on only one domain, do I only need to verify that single domain once? Or does each SDK account require separate domain verification? Development vs. Production KeysI noticed that there are two types of SDK keys: Development (dev) and Production (prod). Which key should I use for my application?Are there any restrictions when using dev keys compared to prod keys?Do I need to switch to prod keys before deploying my app, even if it’s f

I turned off avatar in settings but avatars are still enabled. Please help.

In my online Zoom account, under settings, I have "Waiting Room" turned off. However, when I set up a meeting (it doesn't matter if it is a scheduled meeting or a "start meeting" where I then send an invite link to people) people are put in a waiting room. We're just trying out zoom for a new business, so apparently, I don't have access to either phone or chat support, so I'm hoping this community can help. Thoughts on how to fix this? Success is simply that when people join a meeting, they get right in without having to wait in a room and be admitted, regardless of if it is a scheduled meeting or a start now-type meeting. Thanks for any help.

How do I block bots like fireflies.ai notetaker from my calls? How are these bots not wiretapping???

Hey there - seeking reassurance. I am leading a workshop in a while. In the past, when I've hosted, I've been able to open and close meetings, setting up whatever, via a "Join meeting" or "Launch meeting" button thing. Now, though, despiute seeing this in my schedule, along with confirmation that i'm the host, no "Join" or "Launch" option is available, and instead I need to to access the room by putting in the Meeting ID. Should I be worried? Or has the way we access rooms changed during some update?

I see this pretty consistently in the Web UI: - In a meeting, have people chat (enough for the chat pane to scroll)- Make sure there are replies to chat messages in threads- Scroll to the bottom of the chat pane (or be anywhere really, including scroll up and down while the next step happens)- Have someone else add a chat message anywhere- Observer that chat pane jumps up automatically every time there is a new message It looks like Zoom is _trying_ to keep the chat pane focused on the same place when it refreshes with new messages, but miscalculates the scroll position. Given that the jump is always upwards, it's almost as if it doesn't take the reply-in-threads into account when calculating scroll position.

I want to set up Original sound for musicians, but that option isn't available when I go into Audio Profile.

Among my zoom recordings, there is an old one from 2021 that never finished processing. I would like to delete it, but I cannot select it for deletion. How can I get rid of it?

I set up zoom meetings with the goal or hope that zoom would automatically send an invitation to the client. It has not been doing that.Due to this, I integrated my microsoft 365 account to zoom and checked off all boxes at the bottom of the profile tab in zoom. It still doesn't work. Instead of it clearly going through to the client, I get an email kick back and error instead saying  Delivery has failed to these recipients or groups: My-EmailYour message wasn't delivered because the recipient's email provider rejected it.Diagnostic information for administrators:Generating server: CH3PR16MB6140.namprd16.prod.outlook.comMy-emailRemote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information

Hi everyone,We’re currently experiencing a recurring issue whenever we integrate Sembly with our Zoom meetings. Specifically:The Zoom meeting has no audioThe Zoom meeting has no videoThe transcript is not captured or summarizedFor context, Sembly is an AI meeting assistant that joins virtual meetings to automatically record, transcribe, and generate summaries and insights from conversations. It’s a useful tool for keeping accurate meeting records and sharing key takeaways with teams.We reached out to Sembly support and were informed that this might be due to a Zoom glitch that occasionally prevents attendees (including bots like Sembly) from accessing audio. They've mentioned that this is beyond their control and are working on updates to help Sembly rejoin meetings more reliably in the future. In the meantime, we’d like to know:Is there any way to recover or retrieve the recordi

I have scheduled a zoom meeting (after buying the Zoom pro version). I feel the need to upgrade and buy the webinar version. Can i shift my zoom meeting to a zoom webinar (keeping the session link as the same one)?

When I worked at a professional services firm that used Zoom colleagues could start meetings using my personal meeting room before I joined the call. At a startup now with my own zoom account I can't seem to enable that to work. I know you can disable the meeting room and enable participants to join before me and both those settings are enabled. Yet still guests are put in a waiting room when using my personal meeting room. As a use case I am on holiday next week, but the standing team meeting is a invite from my diary with my personal meeting room details - I'd like the team to be able to have that call when I am away. I have read that you really can enable guests to join before me if I create a specific zoom link for a meeting, but for years I just put my personal meeting room details in a calendar invite and I like working that way. If you know of a way to enable guests to join my personal meeting room without me I would be delighted to hear it! Thanks in advance, Fred

A user in my account has been receiving incoming meeting requests on her android Zoom client from another user, usually using the Windows desktop app, 3-12 hours after an unscheduled meeting took place between them. There is no call being placed, but her android phone rings and shows an incoming request from the person she met with earlier in the day. On her end, it looks like the caller is reaching out to establish a second meeting, but when she accepts the request, it is immediately disconnected, and there is no record of the call. On the caller's end, he receives a notification that his call was declined, even though he did not place a call. This has happened several times between these two users over the past 6 months and both of them have been using the latest software versions for android and Windows. Additional info: The user receiving the call is US East Coast, and the "caller" is on the US West coast so there's a 3 hour time difference.

When I join a Zoom meeting often my fellow participants tell me that my voice sounds distorted - a bit like Mickey Mouse!  If I leave the meeting and sign back in again this usually cures the problem but can take two or three attempts.  Can anyone suggest what is causing this and how to stop it happening?

I have a problem with Zoom since about two weeks. When I use the whiteboard on an iPad Pro it turns black or white in large areas after a while so that I have to stop the session. The content underneath is still visible for other users in the meeting, but I cannot see what I am writing any more. I tried reinstalling the app, even set back the entire iPad and also contacted the Zoom support via the chat, however none of this helped. Has anyone got an idea or experienced a similar issue? Otherwise I have to cancel my pro-account because Zoom has become useless like that.

Hello i try to create a free account with my business Mail, but the Mail with the verification code does not arrive. Not in Spam and not if we allow the zoom mails on our server.... I opened a case but get only the information that i dont have an account and so i can´t open a case... So anybody knows what i can do?Thank you so much   

have a Lenovo P14 laptop with Ubuntu 24.04 installed with all updates. When I open Zoom, my audio is completely dead... going into system settings and trying to

I am having trouble when zooming our church services. The spoken word comes through clearly but as soon as the music and singing starts the audio stops working. I have tried to alter a variety of settings but cannot find out why. This has only started happening since around July as before that all services where heard ok.Anyone any suggestions please? 

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Downgrade with the "upgrade".Used to be when you looked as usage reports all you had to do was click "unique users" and it would immediately and cleanly remove duplicates. NOW - nope. Click the box or don't - It doesn't matter. Now you have to manually sift through duplicates.WHY have the box at all!? Why change it to no longer work?NO tech support. NO way to even report the bug. All links to filing a form, a ticket, call, etc no longer work. 

Hi Im new to zoom  and I also cant hear the piano on the other persons endpeople have sent me invites in the past so going back 5 years it was fine i could hear fineIt looks like you have a problem with this unresolved please help us all

This question has been asked before but the answers (and information on Zoom's own webpages) varies.  I want to know is transcription of cloud recordings available with the standard PRO account?  On Zoom's advice page for audio transcriptions, it includes PRO accounts: Requirements for using audio transcriptionA Pro, Business, Education, or Enterprise accountBut if you look at the plan comparison chart, it says it's not available with PRO or PRO PLUS, only with BUSINESS and above. Most responses on forums seem to support the latter, but some do say it's possible with PRO.  Can someone please provide the latest official verdict on this question?  Thanks!Alex

When I try to join a meeting I get a join meeting timeout or browser restrictions that prevent me from joining. What causes this error? Could a filter or something else be affecting it?

Hi, I hope you can help.When another participant or host are sharing their screens, I am unable to see what they are sharing.I have checked the settings and everything that I can see to be turn on to allow screen sharing has beenI am at a loss to how to move forwardPlease help

Currently, when the host leaves the meeting, Zoom asks that person who to assign as the new host before leaving. I wanted to know if there's a way to change that. I would like for the meeting to continue without a host. Is there a way to set that up?Thank you very much in advance.