Contact Center

제목 그대로 줌 비밀번호 재설정 이메일을 받지못해서 계정사용을 못하고있습니다.24시간이 지나도 오지않는데 이 경우 어떻게 해야할까요? 

Hello, When our call center agents make an outbound call using the Zoom Contact Center they hear music in their headset and a separate ring tone on their computer speakers. The agents do not like the default music that plays on every outbound call they make. Some of our agents place more than 100 calls a day and the outbound music is really starting to antagonize the users. I cannot find the settings to change the sound or remove it. Please help. 

Hello we made over intune a package of Zoom 5.7.1247, when we try to uninstall via powershell, we broke something.We had around 100 clients with this issue, could be possible to get this version to install and then uninstall it correctly?I attached some screenshot of the issue when I try to uninstall.  Thanks in advance. Matías

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 tray 창에서는 실행되는걸로 나오지만아무리 눌러도 LOG-IN 화면도 뜨지 않습니다 심지어 강제종료도 안됩니다 컴퓨터 포맷설치 제거 5번 넘게 했습니다도대체 이게 뭐가 문제인건가요? OS:WIN 10 CPU :RYZEN 5600X VGA RTX3080도대체 뭐가 문제입니까? 업데이트 이후에 사용이 아예 안됩니다. 

Hello, my account says that I need to contact admin to access my recordings on the cloud. I have a video on there that I need and I can not access it. It says that it is disabled.

Hi i am currently using my desktop zoom application to call overseas but i am unable to do so. however with the same license, i am able to call out using my ip phone. kindly advise how should i go about this?

If I am in a zoom account operator by other thana me, the documents they shared get frozen or I receive a dark screen. Why is this happening? 

Buenas no se como me termine como que uniendo a el zoom "empresa!" de mi facultad y nome puedo dar de baja.AYUDA!

Можно ли получить фактуру с изменёнными данными за уже оплаченный месяц? К сожалению, во время платежа я допустила ошибку в заполнении данных, фактура не подходит. Нужна новая.

    i can't find it even if i can't search for it

how can i adress new features i want to see in the future? BR Theo

오후 4시까지만 하더라도 정상적으로 접속 및 로그인, 회의를 할 수 있었으나,오후 7시부터 다시 로그인을 해보려고 해도 계속 네트워크 오류라며, 로그인이 안 되고 있습니다.각종 방법, 네트워크 설정 초기화, 프록시 재설정 등 다양한 방법을 사용해봤지만 여전히 해결되지 않고 있으며,회의를 진행할 수 없고 피해를 보고 있는 상황입니다.금액을 지불했음에도 불구하고 안 되면 피해보상이 있어야 하는 것 아닌가요?왜 제 노트북에서 접속하려는데 안 되는걸까요? 해결부탁드립니다.

Does Zoom Digital Signage support HTML5?

Guten Morgen, leider ist nach der Zusammenführung von 2x Standard Pro Accounts zu einer Gruppe, auf diesem Account das Standard Pro Abo verschwunden. Es wird nur noch Basic angezeigt. Das Abo müsste noch bis Jan 27, 2023 laufen.

Something happened with my accout last week. Apparently has been taken for somebody else.I received an email from zoom in a foreign language and I ignored it because I thought it was spam. A couple of days later I tried to use my account and could not login. The message I received was there is not account attached to my email address. I have created several tickets in the support system bun never received any answer or feedback about them.I was paying for a Pro account, even sent them my last invoice. This is like speaking to the emptiness... I need some kind of answer.¿I this the kind of help zoom gives to their costumers? ¿What should I do?

I have been trying to obtain a SOC 2 report for over 2 months and no-one at Zoom has been able to help me.  I need this for my compliance team.  Anyone have a number for ZOOM compliance?

밑에 사진 자료를 첨부 하였는데,제가 일주일 전쯤부터 제가 사용하는 아이디를 프로로 업그레이드 했습니다.그리고 줌 홈페이지를 통해서 대기실 사용 설정을 했음에도 불구하고,실제로 줌 회의를 열면 적용이 되지 않아서 너무 불편합니다.하루 속히 해결할 수 있게 도와주시면 감사하겠습니다!

Hola, Utilizo Zoom para dar clases de música online y cuando mi alumno toca el piano el sonido se cancela. Ya tengo activado "Sonido original" y a pesar de seo, no puedo escuchar como mi alumno toca el piano. Necesito poder escuchar el sonido de su piano. Gracias!

We have added the video chat icon to our page.  When we click on the icon we get a "connecting" spinner and a message in the javascript console: "video client init error: Error: The subdomain URL is not connecting. Manage subdomains in Contact Center preferences.".  There is also a javascript error in the console likely related to missing data. I have verified my domain(s) through Account Profile.  When I go to Contact Center Management -> Preferences I see a section for Verified Subdomains but it explicitly says "No Data".  Maybe this is part of the issue?

Я еще 24 июня отменила подписку на платный пакет в моем профиле  52228105 , так как моя компания в настоящее время не работает из-за войны в нашей стране, а вы берете и берете с нашей карты годовой оплаты 17 июля. Как это так? Я сделал отмену пакета заблаговременно, а вы без исключения просто взяли и сняли деньги. Буду очень благодарна, если вы решите этот вопрос о возврате покупки.

How do a find a local number incase my zoom does not work they told me to call a local number and I don't see one for Virginia how do I do that 

어제까지 만해도 시간에 불편함이없이 사용했는데 오늘 갑자기 40분으로 제한되어 당황했습니다. 무엇이 문제인지 해결 해주시면 감사하겠습니다. 

프로그램 설치가 안되고 계속 1003 이라는 에러가 뜹니다.빨리 설치언하는데 어찌해야하나요?

Hello, I am concerned about the security of biometric data contained within using the Zoom service. I would like to know if these videos are being recorded and stored in a secure facility within the United States?