Contact Center

Guten Morgen, leider ist nach der Zusammenführung von 2x Standard Pro Accounts zu einer Gruppe, auf diesem Account das Standard Pro Abo verschwunden. Es wird nur noch Basic angezeigt. Das Abo müsste noch bis Jan 27, 2023 laufen.

Something happened with my accout last week. Apparently has been taken for somebody else.I received an email from zoom in a foreign language and I ignored it because I thought it was spam. A couple of days later I tried to use my account and could not login. The message I received was there is not account attached to my email address. I have created several tickets in the support system bun never received any answer or feedback about them.I was paying for a Pro account, even sent them my last invoice. This is like speaking to the emptiness... I need some kind of answer.¿I this the kind of help zoom gives to their costumers? ¿What should I do?

I have been trying to obtain a SOC 2 report for over 2 months and no-one at Zoom has been able to help me.  I need this for my compliance team.  Anyone have a number for ZOOM compliance?

밑에 사진 자료를 첨부 하였는데,제가 일주일 전쯤부터 제가 사용하는 아이디를 프로로 업그레이드 했습니다.그리고 줌 홈페이지를 통해서 대기실 사용 설정을 했음에도 불구하고,실제로 줌 회의를 열면 적용이 되지 않아서 너무 불편합니다.하루 속히 해결할 수 있게 도와주시면 감사하겠습니다!

Hola, Utilizo Zoom para dar clases de música online y cuando mi alumno toca el piano el sonido se cancela. Ya tengo activado "Sonido original" y a pesar de seo, no puedo escuchar como mi alumno toca el piano. Necesito poder escuchar el sonido de su piano. Gracias!

We have added the video chat icon to our page.  When we click on the icon we get a "connecting" spinner and a message in the javascript console: "video client init error: Error: The subdomain URL is not connecting. Manage subdomains in Contact Center preferences.".  There is also a javascript error in the console likely related to missing data. I have verified my domain(s) through Account Profile.  When I go to Contact Center Management -> Preferences I see a section for Verified Subdomains but it explicitly says "No Data".  Maybe this is part of the issue?

Я еще 24 июня отменила подписку на платный пакет в моем профиле  52228105 , так как моя компания в настоящее время не работает из-за войны в нашей стране, а вы берете и берете с нашей карты годовой оплаты 17 июля. Как это так? Я сделал отмену пакета заблаговременно, а вы без исключения просто взяли и сняли деньги. Буду очень благодарна, если вы решите этот вопрос о возврате покупки.

How do a find a local number incase my zoom does not work they told me to call a local number and I don't see one for Virginia how do I do that 

어제까지 만해도 시간에 불편함이없이 사용했는데 오늘 갑자기 40분으로 제한되어 당황했습니다. 무엇이 문제인지 해결 해주시면 감사하겠습니다. 

프로그램 설치가 안되고 계속 1003 이라는 에러가 뜹니다.빨리 설치언하는데 어찌해야하나요?

Hello, I am concerned about the security of biometric data contained within using the Zoom service. I would like to know if these videos are being recorded and stored in a secure facility within the United States?

appear this:An error occurred.Sorry, the page you are looking for is currently unavailable.Please try again later.If you are the system administrator of this resource then you should check the error log for details.Faithfully yours, nginx.

I was hoping someone could review my JSON file.  I am getting errors: Parse error on line 113: Expecting 'EOF', '}', ',', ']', got 'undefined'Parse error on line 117: Expecting ',', ']', got 'EOF'Parse error on line 121: Expecting ',', ']', got 'EOF'Parse error on line 128: Expecting 'STRING', got '}'Parse error on line 129: Expecting ',', ']', got 'EOF' I am not sure why. I can't post my file to the attachment section.

계약된 아이디 도메인이 gmail.net 으로 되어 있습니다.gmail.com으로 수정되어야 메일을 받을 수 있고인증 코드도 받을 수 있습니다. 계약을 해지 하지 않고, 기존 아이디 도메인을 gmail.com으로 수정할 수 있나요?

Bonsoir,Je souhaite ajouter 2 administrateurs faisant partie de l'entreprise pour que plusieurs réunions puissent être organisées en même temps.Je vous remercie de m'expliquer la procédure.Bien cordialement,

Hello all,is there a way to export from the Admin Users Management a list with all the users+respective host key? Otherwise i need to make an andvanced search based on the location tag, but i cannot find a way. Thank you

I'm trying to follow this article to configure our domain but I don't see that option. I'm the admin and even the owner can't see it.Was this functionality moved to another place? Thanks!