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Newcomer
Aubreeh
Newcomer
September 23, 2022
Question

Recordings

  • September 23, 2022
  • 1 reply
  • 2 views

Hello, my account says that I need to contact admin to access my recordings on the cloud. I have a video on there that I need and I can not access it. It says that it is disabled.

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    September 24, 2022

    What type of account license do you have?  Basic, Pro, Business, Education, or Enterprise?

     

     What type of device were you on when the recording was created?  Desktop (Windows or Mac out Linux), phone, or tablet (Android or IOS).

     

    Was this your hosted meeting, or hosted by someone else?

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