Community Resources

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Pro Plan mentioned as 520 per month  on Pricing section of Zoom but when I try to upgrade it charge Rs 1300

when I am inviting a person I notice that their email address is not correct how do I change it within zoom

 I want to make a request. so Please be kind enough to send the zoom contact email address. thank you

recently I have changed email address - have updated in proflie - still getting emails in old address when setting up a meeting

I did not notice pricing for one call for a group of about 50 individuals. Can Zoom come-up with a one time use pricing for hosting meetings? Typical requirement for most people - in my view - would be for about 30 people to connect for about 3 hours.   I know one can take a subscription for one month and cancel it, but having an option for single calls will help. Thank you.

zoom isnt downloading on my chromebook what di I do?

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I've tried to upgrade my account and filled in all the fields with my Visa debit card details.  i get a notification from my bank saying Zoom has taken 1pence but the full payment isn't going through.  I've tried 2 different cards.  

I have extended the payment and I canceled how to reactivate it so that I can use premium.

  Dear Sir   How to go to the link to make payment again to have my auto payment done?

My Pro subscription ends Sept. 16, 2021. Zoom has offered me a 20% discount to renew for another year. Looking forward to doing the renewal. However, the 20% discount offer expires August 31, 2021. What happens to my PAID SUBSCRIPTION from Sept1-16/2021 if I grab the offer to renew August 31, 2021?  

  I paid the bill for 5 days already. The payment is visible in the personal account. But conferences are limited to 40 minutes. How to activate a new tariff? Why can't I use the paid pro plan?

I would like to discuss cancelling service.  Terms state that I must cancel in writing at least 30 before end of term.  I am unable to get to the correct department or person to start this process.     Can someone walk me through it?

I want to stop my addons blilling

Dear zoomers, please help how to stop my billing. I don’t need the whole package of services any more. thank you.   olga

I would kindly ask Zoom to consider to bring back the small Webinar package. My Webinars are small, very view attendees and the packages for 100 attendees fit just fine. But with the recent change and the decision to discontinue the Webinar package with max. 100 attendees will make it difficult for me to continue with Zoom for webinars. I will have to shop around to find other solutions, because my costs would basically double US$ 40 to US$ 79. For me the increase in participants doesn't add anything. So for me I am now paying double for basically the same thing. I never even got close to the n=100 limit.

I mistakenly paid an annual license which seriously affects my budge .I only wanted a monthly license. What can I do?I work for a public school that does not give any extra money to pay zoom.  

Dear zoom, I have just placed a pro order on zoom.us . I would actually like to place a monthly order, but when coming to payment part, I didn't notice zoom had chose annual for me and I was charged the whole year fee. May I ask, How can I change to monthly package and will I be refunded the annual fee? Thank you zoom team.