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I upgraded my account. but still in BAsic

Zoom has revoked my two paid annual subscription licenses without notice. Zoom billing confirms payments were made successfully in April 2023 with renewal in April 2024. Customer support tells me they saw me sharing licenses and so the system revokes my licenses automatically. There was no policy change notification (I shared my license once in August 2022 without issue) I checked them all. I'm a nerd and save them. Zoom did not warn me of this policy change. Zoom did not notify me that they revoked my paid annual subscriptions. I have no access to my paid annual subscriptions -- value €78 -- for 30 days. Without any notice from Zoom. They just tell me to buy more licenses -- not how many, not why -- just buy more stuff from us. Even customer support had no information other than: buy more licenses and you'll get your access back. Can they do this?This seems like fraud. 

Estou desde maio a tentar renovar um plano em vez de renovar 2 que atualmente tenho.Até hoje ninguém me ajudou, e assistência do chat diz que vai ver e nada acontece. Também já solicitei suporte muitas vezes, mas ninguém se digna ajudar. Algum utilizador está a passar pelo mesmo e que possa ajudar?

my pro licence cancel before expaire date i paid for 1year licence but i use only 5moth so i lost 7 month subscriptuantity: 1UnitPrice: GBP7.40Mar 17, 2023 -Apr 16, 2023 GBP7.40 GBP1.48 GBP8.88ChargeName:Zoom OneProAnnualQuantity: 1UnitPrice: GBP119.90Mar 17, 2023 -Mar 16, 2024 GBP119.90 GBP23.98 GBP143.88Subtotal GBP127.30Total (Including Taxes, Fees &Surcharges) GBP152.76

I got a request to take a zoom call for an interview..It says my normal zoom site is not valid(even though I just got off a zoom conference) & that I need to sign up for a zoom government site..when I call support hey ask for my id numbers from my profile page..when I give them the numbers ...they say I don't exist..and hang up they refuse to speak...what do I do?                                                                                              

I'm trying to reactivate my pro account and getting this message when entering credit card details:[ReCaptcha_Validation_Failed] The request is temporarily blocked due to security reason. Reference id: ECA894C70B2A412FCan not figure out a way around it. Credit card is definitely functional and there's no reason for it not to go through.Basically I'm desperately trying to give money to zoom, but they are making it impossible.

how to upgrade capacity of 100 to 500 people 

Hi,I hope someone can help.  I cancelled a basic subscription during the trial period and have now received two billings.  Calling on the phone has netted long hold times that I've had to abandon 2X.  Does anyone have any suggestions?  I cannot find an email address for customer service.  If anyone has an address please help.Much appreciated,TDC

i am not able to change the credit card which is associated to the payment. The other one is going to expire. What can I do?

AS I HAD ALREADY PAID FOR ZOOM PRO DAY BEFORE YESTERDAY , WHY I DIDN'T GET ANY MAIL FOR THE UPDATION.

Update pushed, still no fix to "Failed to register your phone number. Please check your network connection and try again." On Samsung 22 ultra running One UI 5.1.  Tried uninstalling, reinstalling, resetting network, using mobile network, restarting phone, using desktop to add phone number, etc. No use. Recaptcha fails on my OS and won't allow phone to be registered. I'm trying to start a family update chat for my mother who has terminal cancer. This is her preferred platform despite all the issues. Please help.

 When i change information CC payment get informasi error like image, how to fix that and why ? thxrgds

hello i want to know is there any other payment option to pay in zoom rather than credit card. if yes can you please help me with the process as i am not finding it

Anyone have a phone number for Billing??? I can't get any help from chat

zoom does say were as an administrator of your account you can update to latest version????? great!!!!!

Hi, I want to postpone the billing date of the plan but don't want to cancel it though because I'm afraid I will lose all the meetings and others things. What can I do? 

  “Knowledge is power. Community is strength.” 💙   You've brought the energy, the likes, the top-notch replies, and the genius solutions. The community is greater because of each of you! 👏👏   Hold onto your virtual seats because we’re about to drop some mind-blowing stats from the past two years:   👋 275,000+ community members 📝 112,000+ posts  ✅ 4,500+ accepted solutions 🔍 2.6M solution views 📈 23.7M page views   Our community clearly has a lot to celebrate! Big thanks to all of you, and get ready because we're excited for another incredible year ahead! 🎉🚀   Don’t be shy, share one thing that you love about the Zoom Community in the replies below👇

 What do i do here? i have tried entering the seeing numbers/letters, i have tried entering the hearing numbers, i have tried entering both at one after the other and i have tried entering them with each character switching from the image to the audio, nothing seems to work

Can someone please tell me what this progress bar means in the Home menu?  

I have been using the Zoom app on my personal device just fine for the past two years. I only have one user (Myself) on the desktop. I use zoom to access meetings for my Coding Bootcamp and my online courses at my university. It refuses to allow me to join via the desktop app for the past couple of weeks and will only allow me to join in the browser (which has been also been giving me issues). It states "You must update to the latest version of Zoom to join this meeting. Contact your IT admin to update. Join this meeting from your browser". After uninstalling it and reinstalling it, its only bringing my computer to version 5.12.2. If I run the installer as Administrator and sign in via google it states "Your app version needs to be 5.12.2 or higher to sign in. Please contact you IT team to update your app".    Keep  in mind I have uninstalled and reinstalled on both the browser and the Microsoft store on the computer as a second resort. I do not have the funds to afford

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Hello,  one of our colleagues has a zoom subscription, not sure if it is a free or upgraded - but she can only have 100 attend her seminars - is there a way to add a large meeting add-on for a few meetings?  or does it have to be a full subscription?   Thank you in advance.

I am unable to process payments through PayPal. There doesn't seem to be an error, but the option itself only allows for Google Pay and card registration. Has PayPal been removed as a supported payment method by zoom?  

I purchased the webinar service on my account for one month, but the webinar function was not available in the background of my account and the corresponding webinar interface could not be opened

I need to change my email address as it is no longer operable. When I try to log into Zoom, it sends a code to me my old email address. How do I change my email address? Thanks.