Webinars

Hi, How can we enable the Breakout rooms in the Zoom webinar? I can see in the Zoom article that there is an option to enable it, but when I follow the steps, unable to get the option to enable the breakout rooms in the Zoom webinar. Sharing the knowledge base, which is suggesting Zoom Webinar Breakout rooms but it didn't work: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057840  

Hi! I have a paid (Pro) Zoom account.I have a few questions about basic (unpaid) users on this account:1. What is the maximum meeting duration for basic users for 1-to-1 sessions? Is there a 40min timeout for 1-to-1 meetings for basic users? 2. Can two or more basic users on a Pro account host different meetings at the same time (simultaneously)? Thanks! Best, Anait

HiIs it possible to have a video playing prior to people joining a Webinar, rather than the text your Webinar will start soon ??

If I ensure that people can only chat with hosts - I assume that no one else on the webinar will see their responses? And assume this is the case if we record the session - I want to protect people's privacy so that they feel safe responding to my questions.

how long will the zoom webinar registration link be valid, because I need to book a meeting in September, and record it to an Excel file, and send it out to others, I hope that link lasts forever until the webinar ends, that would make sense.And I searched Zoom database, no related answers, please help me with this, it means a lot to me.Thank you.

How do you activate the free webinars?  

I can not seem to figure out how to add additional speakers to the webinar that I have already created and made a link for. Can someone help me figure this out please. 

Before the last webinar we hosted through Zoom, we enabled several new webinar recording settings. Some of these new settings we "checked" included:A shared screen fileSeparate audio files for each participantSign language interpretationAudio transcriptHowever, none of these appeared in the recorded files provided by Zoom after the webinar. I went back to the settings to make sure they were checked, thinking that maybe they didn't save, but they were in fact still "checked," so I can't figure out why we didn't get the additional recordings. Is it possibly because we changed the settings after we had scheduled the webinar, so they didn't apply towards it? Please help! Thank you!

How can I syncronized a scheduled zoom meeting with a facebook event ?

During our most recent webinar (settings which we believe were copied from previous webinars), the video in the recorded version (saved as a local file on our computer) did not match what we saw on our screen.  We like to expand our video thumbnail so we take up extra space. This has worked perfectly in the past, however with this webinar, the recorded version only showed a small thumbnail rather than our correct, larger, resized thumbnail.  I have included 2 images of our webinar to this note. The first (correct) webinar from earlier this year, and the second from our most recent webinar with the smaller thumbnail. While we were recording, the smaller thumbnail was "properly" sized to take up the entirety of the top right corner, exactly as it was recorded on the earlier good recording, however when we saw the final recording the most most recently webinar, the video thumbnail was substantially smaller (as seen in the image included). Thanks! 

Hello,We use a meeting Owl to provide video of our monthly meetings.  I've started recording them for upload on a site.  During the last meeting, the audio became muffled right after a virtual participant spoke and it stayed muffled for the rest of the meeting, which was not discovered until I listened to the recording.Any idea on what to check?  I do not think it is my laptop speaker drivers.  Could a dip in our wi fi create a muffled sound that never recovered?  We have fast, fiber wi fi....I was also using the laptop running the Zoom to take minutes in MicroSoft Word but don't know if that could have affected anything...Thanks for any trouble shooting tips! 

Ive gathered around 300+ emails from hosting a webinar (with registration). Cant find any info if I'm allowed to contact them further after the webinar like adding them to my newsletter.  Have they agreed to receive marketing communications or not?

Hello, when i try to upload a recording with 350MB in the Event Site from Zoom i get the error that the maximum file size is at 50MB. I found in the Guides that the limit should be at 5GB. How can i get the bigger limit? Or is there a other way to upload content for simulive webinars?Best regards Alex

Hi all, does anyone know, How to enable HD videos for attendees in webinar.Thank you 🙂

More than 100 people registered for a Meeting and so I upgraded the plan to allow for 500 attendees to a Webinar. Can I convert the same meeting to a webinar so the registrants use the same link?

I am trying to livestream to my Facebook page (public), but I keep getting the option for my timeline or group, not my page. Is there something I need to toggle on?

Hello, Has anyone ever encountered an issue with sharing the registration links? I followed the specifications of the banner but when I share the link to my colleagues it only shows this:  In the past, we have never encountered this issue. The uploaded banners always show up. Is there a workaround for this? If so, what can we do to troubleshoot this?

When comments are entered by participant on a Chat, is there a report that captures them.  I can't find any of the reports that have the chats included.

I have a series of webinars scheduled starting tomorrow morning with approx. 100 people per webinar. Each webinar will have local language interpretation. Unfortunately I didn't realise that I needed to set interpretation up when I scheduled the webinar. It seems that I can't set it up once the webinar has been scheduled. The problem is that I already have 100 registrants and can't schedule a new webinar. Is there any way to set up interpretation in a webinar retroactively? Sorry, figured it out. It's possible when you click on "edit" for the webinar.

I have had a few instances where delegates in webinars are unable to see questions asked by other people.  Today I had around 250 people on the webinar and only one person reported the issue, I was in as a host and a delegate and could see the questions.  How do I help them?

I hosted a large group meeting and customized the waiting room at that time. Now, I customize the waiting room to be more generic and it will not replace the old message. How do I get rid of that original message?

I frequently pay for audiobook acting lessons which my teachers record on Zoom and send to me as Mp4s. For two or three years, I have had no trouble playing those recordings on my Macmini computer (2022 model). I have a free Zoom accountSeveral months ago I began having awful problems whenever I played back a Zoom recording sent to me. The recording screen would freeze. The recorded image and background screens in other applications (if they were open) would bounce around the monitor screen. The recording screen would disappear and reappear. My cursor would disappear so that I wouldn't be able to close windows. Often the sound would continue okay, I just wouldn't be able to control my screen anymore. I certainly couldn't open or close other applications while the recording was going. The only way I could get any control was by shutting the computer down manually. When I booted up the computer and re-accessed the recording, it would playback well for a while, then the same problems woul

I paid the webinar package (for a month) but there is no webinar function activated on the webinar page on the zoom portal. Please help asap!  

How can I set the Participant's Video to turn ON by default in Webinar without making them Panelists?Any help is highly appreciated. Cheers!Shashank Lakhotia

We have two licensed webinar users on our account. But if either of us creates a webinar, the other user can't see or edit it on their account. How can I see the webinars created by my teammates?