Webinars

Fui gravar o WEBINAR e infelizmente o palestrante não saiu na gravação, apenas o material divulgado e compartilhado por ela. O que fiz de errado? Não seria automático?

I was recording a webinar, however, I clicked the pause recording button and only after a certain time did I start recording again, it is possible to see the content that was paused in the recording?

Hello, Can someone please explain what this means? We are setting up a recurring webinar with registration where registrants can select which webinar they would like to attend. Our panelists will change for each webinar so they will have to edited/added during the time period of the recurring webinars. Will this affect our registrations?Also, is there a way to have an option for "All of the Above" when registrants are choosing which webinar to register for on the registration page? Please explain what this means if you can. Note: If you schedule a recurring webinar with registration, editing the recurring webinar will cause you to lose registration data, meaning registrants will have to register again.

I know this question was asked a little over two years ago and the answer was no, but wondering whether the suggestion was acted upon.  It's so awkward to say goodbye to panelists and attendees at the same time. I don't know about others, but I'm often hosting someone from outside my org, spending their time to present within my org, and an in-the-moment debrief or thanks feels important. 

At last nights Webinar meeting my remote participants couldn't hear me. I could hear them. Is there a setting I'm missing?

I need to generate a Q&A report for our previous Zoom webinar last May 2024. I tried following the instructions on the Zoom article for it, but I cannot seem to find the reports on our dashboard.Is it possibly because our Webinar subscription has ended? Would it be possible to request that one report?

I uploaded a .csv document with approx. 270 email addresses for pre-registration, and it's showing I've registered 270 people when I click on the Registration Report. However, it's been over an hour and no one I've checked with has received their registration confirmation email. Then when I check the counter for confirmation emails sent, it's not showing that 270 emails were sent, only the few I tested out before I sent uploaded the .csv. How do I ensure folks receive their confirmation emails. 

When I export a csv of a webinar's attendees, there are records that in the Attended column show as Yes and then the same person (identical email addresses and names) show as No.  Why is this happening? 

Does an admin have permission to make edits to a zoom webinar registration page ( if they are not the owner or creater of the webinar)

Hello, In zoom event I can edit already existing emails but cant create a new one from the scratch. Tried following email builder article in zoom support centre but it does not help. Please help with this issue Thanks

Hi,We have a zoom webinar account. To enter a webinar, registration is not necessary. So in registration settings, we filled in: registration not mandatory. In the email settings we also filled in not to send an email to participants. Emails are also not part of the user rapports. But still, users need to fill in their email adress. If you click on the info-button, zoom says it's because the organisation demands it. That's not the case.. How can we fix this? Thanks!

お世話になります。疑似ライブを設定しようとしていますが、疑似ライブで流す動画はZoomでレコーディングしてクラウドに保存したデータしか採用できないのでしょうか？元々持っている動画ファイルがあり、そちらをアップして疑似ライブで流したいと考えております。 お知恵お貸しいただけますと幸いです。

I set up a new webinar, but wanted to use Facebook to register participants. But in the Facbook event or post, Zoom links open a Facebook browser page with a notice that this browser doesn't support Zoom. What's the solution? Thanks!

I am setting up a zoom survey however when I view the data, the responses are shown as anonymous. I need it to show the name or email of each respondent so I can identify who has completed the survey. How do I change or set this up?

After years of happily streaming into my Facebook Page and Facebook Group from Zoom, I can no longer see this as an option when I go to Live stream from a Zoom call.  I have re-set my Live streaming settings in Zoom, unticking and re-ticking Facebook, and have also cleared my browsers cookies and caches too. I've also tried using a different web browser but the same problem persists. I recently changed my Page's name and handle, so this could be a factor, but I still can't find any way to get Zoom to pick up my Page and Groups as an option for a Facebook stream. Has anyone else had this happen and found a solution? My job relies on this so any help would be much appreciated!

I tried several times to re-invite one of the panellists for our webinar to be held tomorrow. He says he hasn't received the emails. When I click "copy" in the panellist invitation list, it just copies his email address, not the invitation link/email. Is there somewhere else that I can look to find the panellist invitation link, so that I can send it to him directly?

The Zoom program is broken and taken over by a ghost because the "please wait" window keeps moving from where I put it to the middle of the screen and this is SUPER ANNOYING. Can the people who does zoom programming please fix this bug and make the window just stay where it's put?

I would like to allow participants to speak during a webinar. At that time, the participant's profile screen appears, can I remove it?If possible, I would like to answer participants' questions while showing our webinar screen.

Trying to Go live on Facebook from Zoom.I input everything to create a channel (streaming key, etc...) but keep hitting this error when I try to start streaming. Error: Failed to connect to zoom services.Please refresh this app and try again. ..."

Hi, we're on a business plan and we've prolonged our zoom meetings and the old identificator got deleted. We need it back asap as all our meetings are scheduled on this id. Could we restore it back? What's the procedure? 

I am setting up my first webinar and cannot figure out how to invite attendees privately. I can see how to invite panelists and hosts, but it seems I can only forward the invite to myself to send out. Any tips? 

Does anyone know how I can pause my monthly webinar subscription with Zoom?  I don't want to pause my annual Pro subscription, only my monthly webinar fees?

"Your Basic Webinar license limits the maximum duration of your webinar to 40 minutes; the time used for preparation is also counted from when the webinar is started." Why is every OnZoom event I create (real or test) limited to 30 minutes?

We have a registration form for all of our webinars. When I generate reports, I see the phone numbers of people who are connected by phone. Are those people also signed on through a device to see the visuals, or are they just listening? Did they register? Are they connected to their registration form? It's problematic because we issues certificates and we need to know who those people are.

In a Zoom Webinar, we want to copy each question text to another document to reorder for moderation purposes. While we can copy by right-click + choosing "copy" to copy text, we cannot use keyboard shortcuts (e.g., Ctrl + c in Windows). Is there a setting I'm missing? Thank you.