Meetings

Since I upgraded my account a couple months ago, I seem to always need to repeat entering into meetings. This includes meetings I've scheduled, as well as meetings I'm joining. I go in, find it not working (freezing image), and leaving, then re-entering. I get the message that it isn't responding and do I want to close the program. I close it and re-enter. Second entry works. Is anyone having a similar problem?

Hi,I recorded my zoom on my hosted account, specifying save to 'Local' rather than 'Cl;oud' And I cant find it. It isnt saved in My Recordings under Local or Cloud. Any idea where it might be?

Thank you for your reply! I would also like to ask you when I don't share my screen but I receive a shared screen by another person I will have the same problems? Thank you! 

how can I see all the recording of all users through the admin portal? if i want to delete old recordings.

Hi Team,   Currently when i try to export files from zoom there is no option to include recording URL detaisl in the file. Is there a way to export URLS in bulk.

Hi, maybe someone can help me.I was given the role of host - from someone who was already hosting a meeting and recorded the meeting in the cloud but now no one seems to find where the recording went.Its not in my iCloud (my personal zoom) and the other person says they did not receive any email with the recording.Any suggestions on where to look for it?

If I set up multiple interviews, can the interviewees see each other's appointments? I am using a personal meeting room.

I have a yoga studio in which every day classes use the same zoom ID link. I cannot use a new ID is it would be highly complicated for the studio and the students.  But, I updated the software, and that link has disappeared. It used to be on my homepage. How do I reconstitute it? 

The audio volume suddenly decreased upon starting a zoom call several days ago. I uploaded the latest version and I have checked all voume levels with zoom and on my computer without being able to correct the problem. I do not have the low volume problem on other platforms like Facetime. Not sure what to do next, and when I reached out to Zoom I found out that my account doesn't qualify for their direct support :(.  Can anyone help?

Is anyone else recently having a problem where if you receive a notification on Windows 11, the audio for Zoom cuts out? It’s really frustrating. I am using the integrated speakers on my All in One PC. Thanks in advance.

Hi I have done a lot of lives from Zoom to a group on Facebook. The permission is there and so, but I can´t chose the option anymore= Group Its just to my personal page or a page.What to do? Its so good to send it direct to my group. Its saves time for the group to see it again without upload the recorded meeting. Someone?

A Zoom window pops up when I press the right Alt + 'c'. How do I undo it? I need this shortcut to be able to type in my native language. 

Hi, We are holding a meeting tomorrow and I need to record but also I have to leave the meeting early. I am confused on how to do this. I don't have a plan that will allow for an Alternative Host or another "licensed" user.  If *I* record to the cloud at the beginning of the meeting, and then make someone cohost, does the recording continue after I have left ie until all participants have left? (My understanding is the cohost can't end the meeting itself?) Another community thread suggests this is what happens, but then someone commented that it doesn't work. Alternatively, I think the solution might be for me to make someone the cohost up front in the meeting and then *that person* should hit record to the cloud and then end the recording at the end of the meeting and it would go into my user account?  Thanks!

We recently had an issue where over 70 people registered for a meeting. Around half of them got into the meeting fine from the link in the registration email. The other half got sent into an eternal registration loop (they would click the join meeting link, which would send them back to the registration page, where they would register, and then they would receive the join meeting link again, sending them back to the registration page, rinse, repeat). Most ended up giving up on joining the meeting. Has anyone had this issue before?Any ideas on what happened and how we could prevent it from happening in the future?

Hello, my sound sometimes doesn't work when I share my screen and try and play audio tracks or videos. Again, done all the troubleshooting, still happens. I teach online so this is a big problem for me! Thank you!!

I am currently building an app to Embed Meeting SDK into our web app. We've tested this app in development mode; without needing to add an app, which we do not require, and everything worked fine. However for production, the same test failed. Reading through some support discussions, it seems we have to submit an app before the production credentials are ready to be used. In our case, we do not want to submit an app to the marketplace because our intention is to embed the zoom sdk into our app.  Is there a way for us to use the prod credentials without submitting an app or even having some sort of private app.  Thanks,Sam  

When I export the .ics file for the Outlook version, a time of 10 minutes is suggested. I would like to change it to 15, as it is in the exported file for Google Calendar(see attached screenshot), for example. In Outlook, I already have this time set to 15 minutes(see attached screenshot), in the Zoom Desktop client I set the Remind me 15 minutes before my upcoming meeting option to 15 minutes, but ... .ics suggests 10 minutes (see attached screenshot). Where can I change this value? Thank you.

Not seeing any applicable answers in the other answers. Toggle is set to preview. NOT set to turn off video when entering zoom room. BUT video is never on when I enter. Restarted. Updated. 

Hi,  Can I have a meeting where there are participants and observers?  The participants can interact and ask questions and the observers are able to only watch.  Would I be able to have them register for the meeting and separate participants vs observers. Thanks for your help

Cuando creamos una reunión con registro obligatorio, al participante una vez que realiza el registro, le aparece que la reunión es a una hora distinta a la programada, ¿como se puede solucionar?

How can I integrate Zoom into my WordPress site for client meetings? Are there specific plugins that make this easier?

When I’m attending a zoom meeting on my Mac, I usually do it in full screen. During the meeting, sometimes I switch temporarily to another app. But when I return to Zoom, Zoom is on the ‘Zoom’ window rather than the ‘Zoom Meeting’ window which is where the meeting is taking place. I know I can pull down the Window drop-down menu and choose ‘Zoom Meeting’ to go there, but is there a way to avoid this problem?  If I’m not in full screen it works fine; when I return from another app it correctly returns to ‘Zoom meeting’. Thanks.

Hello ! I have two problems I cannot resolve : 1. I created a survey for my participants directly in the "meeting screen".Great because I do not need to go to the zoom portal to do it.Unfortunately, when I wanted to share the results directly from the meeting room to my participants, I could not do it ... I can see the button "Share the results", I click on it and nothing happens ... 2. The White board : I noticed that only people with a license has access to it. I have the licence but my participants do not have that licence. Latst year, I invited to use the whiteboard and they could not write anything on it. This is why I kept using jamboard with google and it is too bad. But maybe I missed something with zoom ... Thanks for your help ! Xavier from Belgium 

if i use ZOOM API for the my application i can use scheduling option inside my app or it is redirecting to zoom application ?

Hi , I am hoping someone can advise me I have a new asus vivobook - windows 11.  I have the latest version of Zoom.When I attend a weekly zoom meeting, sometimes the host screenshares videos / music from youtube.Everyone else on the meeting can access this apart from me.  The sound is garbled, the video is stuttered and grey boxes appear on the screen.  I have checked with our internet provider and we have superfast internet with no issues.  I rang ASUS and they say it is a zoom problem.  I did a test zoom call with my son who also has an asus vivobook. - he can see what I screen share to him (and I can watch it on my screen), however I cannot see or hear what he shares with me. A guy at work suggested that the problem is to do with WINDOWS 11 and zoom.  I have tried following some of the advice on here but I do not seem to have the tickboxes  that people suggest EG I do not have anything on SOUND w