Meetings

I have been trying for months to get Zoom to recognize my Rode mic.  To no avail.  Online support is useless.  No luck with Youtube videos.  Anyone got any suggestions?

When testing my meeting the poll came up without the radial button for the participant to click on 

Our CEO has several recurring meetings as well as other meetings that are not showing up in his Zoom account. I've checked and confirmed that the add-on "Zoom for Google Workspace" is active in his account. All the meetings show up in Google Calendar, but do not show up in his Zoom app. Adjustments need to be made to events and the CEO is unable to make any changes. CEO is using a mac running macOS Sonoma (up-to-date)Version: 6.1.0 (35886)No error codes.I see there are several discussions already started here in the forums regarding similar situations. I'd appreciate some support.Thanks.

I have done many steps that I found online about sharing my screen on my HP laptop,  but nothing works. I am the only HOST and cannot share my screen. I use ZOOM daily and cannot share. I have the SHARE button on the bottom of my screen. When a participant enters, a message pops up "You are restricted in sharing in this meeting." My participants can share. I downloaded a new version of Zoom to no avail.  Please help! Thank you!

Hello, I stopped recording at the beginning of the call then started a second recording once the call started properly. I only see the initial recording, which was 7 seconds and, even though I then clicked record again there is no audio or visual of the remaining 1 hour of the call.  please help!

Hi I have a zoom pro plan and it is getting untenable.  The picture lags and freezes and is just awful.I have checked my internet upload and download speeds and they are fine.  I have loads of space on my computer.  It is frustrating me that I don't know what is causing this, and I am paying for a service that is rubbish.  I am now looking for an alternative as I don't want to upgrade my zoom package and it still be c*ap.   Has anyone else had the same problem?  If so did you fix it or leave?

I have a laptop with an i7 processor and I can't change the backgrounds.  I'm using the desktop version because since July 10th, the APP version doesn't work on my laptop.  Everyone says to click your photo in the upper right to see "settings" but I don't have that option when I click my photo.  I've heard of others users with the same issue but so far there's no posted solution.  Is anyone able to help?   This all started near July 10th and it's still not working. Please help! 

Hi Zoom Community Can I record a 4 hour meeting/workshop to the cloud with my Zoom Workplace Pro account? I can't seem to find the answer anywhere. I currently have 5GB of storage a month - any advice you can give me would be great! Thanks Hayley

We upgraded our account on Jul 26 to accommodate 500 participants in a meeting we held today.  However, when we reached 100 participants could no longer join.  What did we do wrong?

Hello ZOOM Community.  I am needing help on creating breakout rooms while already in a breakout room.  Example...I have created 3 breakout rooms for different employee roles, then I want to breakout those rooms into even smaller rooms for discussion.  And these rooms will  open at different times during the meeting.  Any suggestions?

I am trying to share my iPad screen in a Zoom meeting on my laptop.  I click on the 'double-screen' on my iPad and find the Zoom link, but it times out and displays a message that says "AirPlay - Unable to connect....".  I've updated to the latest Zoom version on all devices, tried it using my iPhone instead, but still get the same message.  I have also powered down and restarted all devices.  Need help to figure out how to get past this issue.  TIA!

Hi, I am using the desktop app on my MAC desktop. I am able to use the invitation link to enter the meeting. I am able to join the waiting room. When the host starts the meeting I am able to see and hear the gallery. I can see my video in the gallery but my audio is muted even though I have it set to not be muted when I enter a meeting  I am then unable to click on anything- audio, video, chat, etc. I can’t even close the window. All freezes but I can still view and hear everyone else in the meeting . I have reinstalled the app but that didn’t help. I am enrolled in a class and this is causing huge problems. Any suggestions? Thx so much. 

Hello team !!! I faced an issue with presentation (share desktop) by Cisco products (SX80, Jabber). I start the Zoom Meeting, to Zoom meeting connected 1,2_PC with Zoom Workplace app and connected 3_Jabber client over SIP Cloud Room Connector.1st step, 1PC share the own desktop, 2PC see shared desktop, 3_Jabber don't see the shared desktop.2nd step, 3_Jabber client share the own desktop, 1,2 PC see the 3_Jabber shared desktop.3rd step, 1PC share the own desktop, 2PC see shared desktop, 3_Jabber see the shared desktop.4rd step, 3_Jabber exit from Zoom meeting and join again, there is no visibility share/shared desktop to/from 3_Jabber client, until make 1-3 steps. What could be the problem, has anyone encountered such a problem ? 

When using multiple screen shares, the latest share always comes to the fore. How can I prevent this so that the same views are always visible and this does not change? Is there any setting I have to set?

Hello, after updating to Windows 11, my Zoom client won't launch or rather won't operate. According to my task manager, the client is started but I can't start/participate in a meeting nor see the app.I have already tried reinstalling the app and deleting the browser plugin.Is there anyone who knows this problem and may be able to help?Thank you very much in advance.

Hi guys! I've been having an isssue with Zoom on Windows 11. It only starts just after the install but once i exit it, it never wants to start again. I tried everything, running it as an administrator, various fixes i found on the internet but nothing seems to make it work. Also i found out, that it works perfectly fine on the administrator account on the same computer. The only way to use it is to uninstall and reinstall it every time i need it, which is getting kinda annoying. Hope someone had a similar problem and knows how to fix it 🙂

Since the update to workspace, now when I'm on a zoom call and there is music being played by the host, zoom muffles the sound completely, however I can hear voices when poeple speak. Also strange when I do test my speaker once joined the zoom call - the sound is just almost a 'thud' or plays half the little zoom ring tone then almost completely mutes it. I've tried using speakers, headphones and trying all the audio settings on zoom with all the different noise cancellation settings to no avail.  It seems to be a zoom problem, I have no issues listening to any music etc on any program on my computer. Any ideas? Thanks so much!

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I am running Version: 5.17.11 (31580).  I used to be able to go to MORE and SAVE the chat manually.  Now there is NO LONGER a SAVE under MORE.  What happenned?I would also like to have an AUTO-SAVE the chat for me, the client.Also, I want to add comments to the CHAT stream without it being sent anywhere in order to add my own explanation of what the HOST is putting in the CHAT.

Hi! I use zoom for my language class online. A great feature was that I could keep the chat open on the side, which the teacher uses to write sentences down, while also still seeing the face of the teacher. Now, with the latest update (version 6.1.0), I can no longer keep the chat on the side. Instead, the chat window opens in front of everyone’s faces, blocking their view. I have to dismiss the chat in order to see the teacher and my classmates. I am really not happy with this update. Also, when I use stage manager, if the presenter is sharing their screen, at any window size that isn’t full screen, it hides the view of the group/teacher. I also can not choose to manually zoom in to see the content on the screen anymore if the text is tiny. It really feels like the latest update has bricked a lot of the experience for iPad users, and I am wondering if others feel the same. I would like these features that were native in the old version to be re

I have recurring meetings set up to record to the cloud.  That is working well, but it is always recording the active speaker view and that is not always the prettiest.  Could someone tell me how to change to gallery view on these meetings that are automatically recorded to cloud?

Hi,I really hope someone can help me!I have been having audio problems on zoom, although I use maximum volume the audio is still really quiet.Having tried what I feel is everything suggested I upgraded to the latest version of zoom 'Zoom Workplace'  and it is worse!  The audio is now clipped and I can hear nothing clearly.  Zoom participants can hear me fine.I'd be really grateful for some help.  Thank you.

This morning, I updated to V6.1.6 (on Windows machine running current version of Windows). After about 20 minutes, Zoom started continuously restarting with an uptime of around 30 seconds. Switched the host to another machine connected to the same router but not updated, and the connection was stable, with no latency during a 10 minute conversation. While the restarts were happening, other participants on machines that had not been updated continued as normal. After that meeting, I started the client to do some testing, noticed that both the Join and Share buttons were greyed out. Another other reports of issues with this upgrade, please? Restarting Windows to see if there is anything there that might be causing this.

Is it possible to keep the gallery "fixed" on the screen so all participants can see each other?  Sometimes, it disappears behind documents, etc. I've tried lengthening and widening it but want it to remain fixed.  Thanks.

Has anyone else noticed that your screen is blinking or blipping in and out during meetings? It seems to keep happening while I'm on screen. I have updated to the most recent version of Zoom.  What happens is my screen freezes for a second, then the screen disappears and reappears, like it's lagging somehow.If anyone has ideas or a solution, I would appreciate it.