Meetings

My last few Zoom meetings with a friend - he initiates and I join - his video is completely pixelated. He sees my video clearly, he sees his own camera clearly. I have tried uninstalling Zoom and reinstalling, changing HD to Non HD settings on both ends - no change.     

I have recently create a zoom invitation link, but when i went to copy invitation the link is not the same as what i have created. (ie: the meeting code and passcode is not the same) is there an error or system issue?

I hosted a webinar today that's divided into 4 parts. I recorded the webinar, paused the recording during a break, and continued with the recording after the break. I ended the recording after the first 2 parts so the file would not be too big. I repeated the same process for the next part of the webinar.  Now, I can only find the first part of the recording; the rest is gone. I normally do this for the webinar, and there have never been any problems before. I tried contacting Zoom support, but all they said was there were no active accounts under my email address when clearly I was logged in throughout my whole meeting.  Can anyone please help ? 😞 

i need help with my Zoom account. I've lost access to the 2FA and recovery key backup, but I still have my email and password. Currently, I'm stuck because the TOTP is blocking me from logging in. I tried contacting support through chat, but it was unhelpful. Any advice on how to remove 2FA from my account would be greatly appreciated.

Hey! I am Ukrainian but im in Germany for 4 weeks. How can I have a free access here?

Dear community,  I keep encountering an issue that I hope has a simple solution. When setting up my recurring meetings, I typically schedule them for a duration of about two months, with meetings recurring at the same time from Monday to Thursday. To set this up, I select a daily recurrence schedule and then manually delete each Friday, Saturday, and Sunday. This process feels inefficient and somewhat unnecessary, especially since my Google Calendar still shows the meetings scheduled for all those days, requiring me to repeat the process (which might be a separate issue to address). I'm wondering if there's a smarter way to handle this.Thank you in advance for you replies.          

Very recently, URLs for Zoom meetings sent from a Gmail account and received by another Gmail account are modified and do not work.  The change is slight:  the end of every link is changed from   “registration#/registration”   to   “registration%23/registration” .  I realize that  "%23"  is the URL encoded version of  “#”.   However, that is the only change in the received (non-working) URL.  Additionally, when viewing the outgoing email in the "Sent" folder, the same change is evident in the sent email.  For some reason, Gmail seems to be modifying the email as it goes out.  HOWEVER, the same email with the URLs for the Zoom meetings received in Outlook is fine and does not have the modified URLs.  I'm stumped.  Any ideas???

Dear Sir,Yesterday afternoon I made a recording on clouds; however my recording had just been disabled due to exceeding the clouds storage.Now I've just upgraded my clouds capacity. Can I get that recording which was made after my recording was disabled?ThanksRita Nahda***********

As an admin, how to require participants to enter name when joining a meeting via phone call?

How do I setup zoom with macbook pro and a 12 channel mixing board in a church setting? 

I have a new laptop, Dell 12th Gen Intel(R) Core(TM) i7-1255U   1.70 GHz, using Windows 11.Sharing music is not working. I've tested microphones, speakers - they work well when using them generally, no issues with playing music when not on Zoom.But when I'm on Zoom, sharing sound, the music comes in and out and mostly disappears. I've tried mono and stereo and other settings, makes no difference.The issue also occurred when attending an event with music and voice. When the person was speaking the sound on Zoom was fine, when music was played it was terrible, in and out and disappearing. I know how to share music, have done it heaps of times on previous laptop. Used two different music programs, same issue (iTunes, Windows). Assistance greatly appreciated. Thank you.

I use a Livetrak L-8 sound mixer. It is connected to my desktop (HPZ440 workstation). For Zoom Meeting, I lead songs using a microphone and a guitar. They are connected to the L-8 sound mixer so that my audience can hear my singing and guitar clearly. I use ethernet to ensure stable connection. I have a 1Ghz fibre broadband subscription.  I was told that sound mixer is the best approach, but I have failed to get good sound to the participants of the meeting. The vocal is scratchy and the guitar sound is choppy and at times inaudible. I have already selected the original sound (see attached screenshots) In fact it is worse than when I was using the TASCAM recorder/mic as a single audio input, directly connected to my desktop. Can anyone advise if there is something that I have missed? Thanks.

My wife has been part of a weekday morning Zoom for some time now,  and has always had an issue where the meeting host often plays music at the start of the meeting.  The sound quality of the host's song audio is really poor, to where you can sometimes barely hear the songs.  However, there's absolutely no issue with his microphone when talking, even over the music. There are sometimes hundreds of others on this same meeting, none of whom seem to express any issue with the music from the host.  I've gone and switched laptops for her and get the same result.  I've turned off signal processing in Zoom Settings. (no change).  I've tinkered with other settings on the laptop, improved the wi-fi reception, etc.  I can't believe she's the only one having this issue if you were to say it may be from the Host's side.

We have a recording which is giving errors and we need support.  We currently have 23 Zoom Business users and 7 Rooms but chat and phone support says we don't qualify?

When I started using Zoom, using the Annotate Draw tool gave me a very thin line. But, sometime in the past 6 months, the thinnest line I can select is a fat line -- similar to the thicker option previously.  How do I get that very thin line back?  The pic attached shows the thinnest line I can get. 

2 weeks ago some problems with the conference began. My home Wi-Fi often doesn't allow me to see or hear participants. And participants can't see or hear me. I have to distribute the mobile Internet from my mobile phone. Sometimes everything is fine, sometimes it's bad. And it's not just me. I live in Russia, and many students have the same problem. The provider says that there are no problems on their side, no restrictions. Perhaps Zoom itself did something and the difficulties appeared. Please tell me what the problem could be. Speed of my router is good.

When start a meeting in Google Calendar, it shows "Conferencing solutions can't be loaded" in zoom setting sections.

Hi all, I have several recurring meetings with no fixed date enabled.  Today I logged into my meetings and saw that they were all renamed: "Zoom Meeting" instead of their individual meeting titles.  The ID's are still unique, but I don't know which meeting is which. I tried to change the title of the mysterious "Zoom Meetings" and my ability to do so is greyed out with a message to ask my admin if I'd like to make changes.  As the owner and only user of the account I AM the admin.  Any thoughts as to what is going on and how to fix it?

How do I change default meeting length in Zoom scheduler from 1 hour to 45 minutes

For the last week, the Audio-Technica mic I've used for years started sounding bad on Zoom. It is fine on all my other audio programs. I reinstalled Zoom. Played with ALL the settings. I spoke to a client of mine who has a production company that knows audio, and he had no solutions that I hadn't tried. As the audio guy said, it sounds like there are two mics, not one. When I use other mics, it works fine. So, it's only this mic with Zoom. With the mic working with other apps, then I know it's Zoom. I have spent several hours trying to fix it and trying to speak to someone other than a bot or fill out several tickets.

I set up a PMI today, but I had to use my husband's cell number because my phone number was being used by another customer. I wonder if that customer is me, and if I can retrieve it.

I'm having a major issue where my audio is getting cut off when other people in my meeting speak. Before multiple people could speak at the same time, but it seems not anymore. But the weird thing is it seems to only be happening with me. I have a professional setup, so there should be nothing on my end causing this. I did find that adjusting my microphone volume in the zoom settings helps a little, but I haven't been able to find a sweet spot that fixes this altogether. My system is a new high end Asus Zephyrus laptop, a Shure SM7dB mic, Sony MDR7506 headphones, and a Rode RodeCaster Duo. I am also connected to the Internet via hard wired cable with a 1GB connection.

Hello. We have some issues from our clients about technical difficulties with connecting to zoom. Clients don't have problem with connection, we've checked. They see Connecting. VPN don't help. 

I have a Macbook Air with Sequoia 15.0.1 operating system and for about two months, the zoom screen image replicates on all 9 desktops of the Mac! Does anyone know how to see it only on one of the desktops and leave the others free?  I want to let you know that I have the same problem with QuickTime Player whose image I see replicated on all 9 desktops of my Mac!Thanks for your attention.

It says I need to contact my admin to remove a password from my meeting room, but I don't have an admin. Anyone know how to fix this? I tried to follow steps from a previous question, but going to User Management Roles to enter myself as admin doesn't work, there's no place to add myself as admin. It just asks for billing information, but I'm on the free version.