Meetings

Last week, Zoom updated our system to Workplace without any warning on both my and my wife's PC.  Now, no matter what we try we can no longer get either of the PC''s audio and Visual to work.  On audio we complete the test and we get sound but ZOOM immediate say's the "Fails to detect microphone".  My mircophone  and Video works if we you use other communication programs.  

Ever since Zoom updated to version 6.0 i'm having mic issues.  V6.1.1Windows 11Lenovo Carbon X1 Whether i'm using the Lenovo inbuilt microphone or a 3.5mm headset with mic - other participants state that i'm either very quiet (they have to have their volume on 100) to hear me and/or my voice is chopping in and out / going loud and quiet.  I previously had a Lenovo T14 (3 weeks ago) and I got a new laptop due to this issue, only for it to remain?  I'm really struggling to understand what's going on here, given that it's happening on two different devices.  

As an example, I have a meeting set up from 9am-3pm. If the meeting runs over until 3:30pm or 4pm, is that going to be problematic? Will the meeting just stop at 3pm or can it continue to go on? 

When I try to join a Zoom meeting from an email link it does not open the Zoom application on my iPad automatically like it does on my computer, is this a known issue and is there some way to fix it?

Hi, I have trouble in showing dual monitor window. After some updates, zoom dual monitor has title bar. Because of that title bar, the screen does not show in full mode. It always show "zoom workplace"  letters in title bar. Can I hide title bar in dual monitor mode?

I have set my background for no blur but it still blurs. How can I eliminate any filter so you can see me and the actual background? I do not want any special effects.

I am wanting to set up a recurring meeting that will need to use break out rooms, but I won't always be able to attend the meeting. This is a social gathering and I don't want to ask a bunch of people to signup for a premium account just so that we have coverage if one or two of us miss it. Can a co-host without a premium account run the meeting and manage breakout rooms if the host doesn't join? 

Hi there, Im after support due to every time I join a zoom call the volume of call matches my system volume...Resulting in me having to always go into my systems volume settings and turn it down.Is there not a way we can set this to a level say 30 volume and it just joins at that level without adjusting back to full?? Thanks

Hi allI'm attempting to upgrade the Zoom Workplace client on my laptop, and for some reason the system is missing original .msi file required uninstalling the "old" client. (6.0.37634).tried locating it via Zoom downloads page, but couldn't find an archive for old versions..Anyone knows where I can get the specific installer for this version?

As reuniões salvas em nuvem permanecerão com as extensões válidas para posterior visualização?

Hi. I have problem when I want to add user in admin module. I try to add them by using their email account. After I add them notification pop up and said "1 user has been added. The user is listed on the Pending tab.". After that I check to Pending Tab, but it's empty. I try to contact the user to that they receive email from Zoom? They said not. I try to add another user but it works.  Can you help me to solve this problem? Because we use Zoom for education purposes and the user are student and also lecturer. Thank you for your help. Warm Regards, Raphael Prawira

We're trying to implement a standard SIP protocol stack by integrating the Linphone SDK and then join Zoom and Teams meetings as participants. However, we're not certain whether the SIP protocol stack of the Linphone SDK can communicate with Zoom. Because as you know, even the standard SIP protocol allows users to carry private customized parameters within a limited scope. Besides, we also have concerns about the adaptation in terms of audio and video protocols. We don't want users to experience black screens or voice loss. So, we'd like to know whether someone have encountered any precedents where a SIP client based on the Linphone SDK joined Zoom meetings, and how the call quality was, as well as what additional work needs to be done.

This seems to be a new issue for us and I'm trying to figure out if it's a bug on Zoom's end or Microsoft's end. We use Office 365 and thus Outlook for calendar.  We have several recurring meeting series in Zoom that require registration.  Once registered and download the ics file to add to Outlook, these recurring meetings are suddenly creating a NEW "Untitled" calendar in our Outlook calendar and adding the recurring even there.  See screenshot. If we create ONE Zoom meeting requiring registration, this does not happen.  It has only begun happening on recurring meetings AND these recurring meetings have been created for quite some time, they are not newly created events in Zoom. Please advise.  Thank you.

Hi all!I've been using zoom for a wee while and then all of a sudden when I've sent zoom meeting links out to my clients, when they open or click on the zoom link, they are being prompted to 'Please sign-in with a commercial zoom.......' Can someone please help me to navigate (I'm presuming) my end when scheduling a zoom meeting. Thank you so much.

I have a recurring meeting.  I can see this week's occurrence on the app, but I need to edit it on the web based version and it's not showing up at all - not in current meetings and not in previous meetings. 

Use to subscribe to Pro but was a new user and decided I no longer needed it.  Are there dial-in numbers for Basic accounts when setting up meetings?  I've scheduled two 30-minute meetings and neither have dial-in numbers.  Tried searching self-help videos to no avail.  Thanks!

Hello. Todat at 9 am I tried to launch zoom as usual for my lecture (direct link from school website). It tried to connect but failed several times with an error code 5003. Then tried to sign in but faced the same error code.I searched for a fix and tried these:Re-install updated version. Re-install previous version. Disable anti-virus. Check firewall settings. From command line: flush dns and related settings. Reboot the system. Try multiple DNS. Problem still persists.I also tried to join lecture from android on same network and it works fine.Can anyone help me solve this problem?

Hello, whenever I press record video for a zoom meeting it never saves afterwards and I have looked at the zoom app and my zoom folder and I can't find any saved videos.

Hi,I’m not able to connect with either the Zoom app or website on my Mac.  All my other apps and sites are working. I have Kaspersky but can’t see any settings that would prevent access to Zoom. It also has not been a problem previously. I’ve tried OS software update. I’ve tried uninstalling the app, but can’t reinstall due to not being able to access the site. Grateful for any ideas. Thanks   

Hi im korean user of zoom and im so appreciate to use your program, its so helpful for communicate with others.  but i have some problem about using that.  i have some plan to communicate my friend with zoom. because of my friend is in trip for 2weeks  i think she is in swiss now.. when sending my zoom meeting link to her, she can't entering my link so i ask for your site to solving this problem. how can she entering my zoom meeting link?   please anybody make me answer for this problem..  i really hope so   

I am integrating Zoom with the Acuity platform for scheduling. Acuity allows me to enable a Zoom account, and I have configured my account with the Basic (free) plan. We are an online psychology project, and I am using Acuity to enable all my collaborators (psychologists) to manage their schedules, allowing patients to schedule appointments with the psychologist of their choice.Which Zoom plan should I purchase to allow my collaborators to have simultaneous calls? For instance, if one patient schedules with Doctor A on Monday at 9:00 and another patient schedules with Doctor B at the same time on the same day. Is it possible to have two simultaneous calls? Additionally, the calls need to last longer than the 40 minutes provided in Zoom's free plan. Ty,Tom

I have my zoom integrated with another app that opens Zoom meetings. The meetings opened by the 3rd party app (Therapy Appointment) do not follow my settings for the waiting room. Please help

Good evening. I am facing a problem... I did something silly and I have apparently lost one of the unconverted files from a Zoom session forever. Let me first explain: I had a session that hadn't been converted to audio and video yet, and there were two files named "double_click_to_convert_01 and 02". No matter how many times I clicked on them, it was impossible to convert them, so I decided to turn to Google for help. I found a page that said if I created a 30-second video, opened the folder where this session was being recorded, copied the files that couldn't be converted, and THEN deleted the ones that had been created, I would be able to get my videos to convert... Well, I deleted what I shouldn’t have, one of the files I had copied. When I desperately went to the trash, I found it, but when I restored it, it didn’t appear in the folder. Most likely, it didn't show up there because there was another file with the same name... I don't know what to do. I am desperate. I only have

I paid to become a Pro member because I wanted to use the video filters for my Pro account, and I enabled the feature on my account via the web, but it hasn't shown in the desktop client. Where can I make sure that shows up on my desktop client? My version is 6.0.0. 

My Zoom work place meetings video displays as tilted. I have tried the usual things, other participants videos do not appear to be tilted, MS Windows Technical Support has verified with me that my Dell Inspiron 15 laptop's camera is working fine, displaying no tilt, uninstalled and reinstalled the Zoom app, and have looked for any mention of the problem in support information provided by Zoom. Please give me a hint as to what is going on, or if you would like clarification of the problem. Thank you.